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Five Star Chevrolet

Carrollton, TX

4.9
1,461 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,461 reviews

March 14, 2023

Our transaction was totally satisfying. I bought my Camaro SS sight unseen, other than the correspondence thru e-mails. I started e-mailing with Regina, who was very responsive and helpful. More

by ron.wylie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Five Star Chevrolet responded

Thank you, Ron, for taking the time to write such a detailed review of your Five Star Chevrolet shopping experience. We hope you are enjoying your Camaro SS to the max. If we can address any additional questions, don't hesitate to reach our team at 972-389-6700. We appreciate hearing from you! Sincerely, Alan Brown, General Manager

March 12, 2023

great service, good customer service. clean waiting room, excellent personal a lots cookies etc. highly recommended.. More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Five Star Chevrolet responded

Jose, We really appreciate knowing you found working with the Five Star Chevrolet service team efficient. Reach Brian and our techs when you have future care needs at 972-389-6700. Safe travels and we hope you call on us again. Thank you, Chris Selbach, Service Director

March 09, 2023

Great experience and felt welcomed at 5 Star Chevrolet. From the time we walked into the dealership, Dexter greeted us in sales and showed his professionalism and knowledge of the vehicles in stock. Our ne More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Mar 09, 2023 -

Five Star Chevrolet responded

Hello Luis, We really appreciate knowing your shopping experience with Five Star Chevrolet was a good one. Dexter is great at communicating and informing his customers about vehicle knowledge. Call on him at 972-389-6700 any time you have technical or care concerns. Helping you fully enjoy your new vehicle is important. Thank you, Alan Brown, General Manager

March 07, 2023

Once again Jessie has exceeded my expectations with friendly, fast, and reliable service! I will keep driving from Fort Worth to you guys because of really good people like her! 😁 More

by scooginboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Five Star Chevrolet responded

Scooginboo, Your business and loyalty are greatly appreciated at Five Star Chevrolet. Thank you for taking the time to acknowledge Amanda, Jessy, and our service center. Between visits, we welcome the chance to offer advice at 972-389-6700. Call on us anytime! Best Regards, Chris Selbach, Service Director

March 03, 2023

Were very helpful and quick about getting me answers. Very good price for the truck I was looking for. Franko was Awesome to work with he loves his job and so helpful made it the best car buying experi More

by fahsholtz75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Five Star Chevrolet responded

Thank you, fahsholtz75, for shopping at Five Star Chevrolet. When you need help with your truck, reach Franko and our staff at 972-389-6700. Customer care continues. Best Regards, Alan Brown, General Manager

February 27, 2023

Great staff! Very knowledgeable and friendly. Great experience. Would definitely recommend to my friends and family. More

by Lisareneeharper68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Five Star Chevrolet responded

Lisareneeharper68, It is great to know that Lloyd and the Five Star Chevrolet sales team took good care of you. Congratulations on your new vehicle. Let us know when you have questions at 972-389-6700. We want to make owning your vehicle the best driving experience. Kind Regards, Alan Brown, General Manager

February 26, 2023

Rosa always handles my appointments. She is great. Service is always thorough and.professional, even if it seems to ALWAYS take over 2 hours! More

by LoboSteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Five Star Chevrolet responded

Thank you, LoboSteve, for taking the time to rate your Five Star Chevrolet service visit. During your next appointment, I would like to assist Rosa and Jessy with an explanation of services and charges. Communication is a priority and we want to make certain you understand our processes and your vehicle care needs. We do appreciate the opportunity to work with you and we look forward to hearing from you again at 972-389-6700. Sincerely, Chris Selbach, Service Director

February 25, 2023

Sooo happy I came here! Everyone one was so nice and welcoming! They made my purchase so easy and smooth! Go see Dexter!!!! More

by saheslip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough, Leo Sangiovanni
Feb 26, 2023 -

Five Star Chevrolet responded

Thank you very much, saheslip, for shopping at Five Star Chevrolet. Dexter is a very knowledgeable vehicle rep and your questions are always welcome at 972-389-6700, Enjoy your new vehicle and call on us any time. Kind Regards, Alan Brown, General Manager

February 24, 2023

Ease of the process. Everyone was friendly. Love it. Will refer to family and friends. More

by djcumby44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Five Star Chevrolet responded

Djcumby44, Your business and referrals are very much appreciated. Thank you for shopping at Five Star Chevrolet. We hope to continue hearing from you at 972-389-6700. Enjoy your new ride! Kind Regards, Alan Brown, General Manager

February 22, 2023

Amanda was awesome to work with. Kept me informed throughout the repairs. Repairs were done correctly. More

by rpogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Five Star Chevrolet responded

Rpogue, Thank you for sharing your Five Star Chevrolet experience with Amanda and Ian. Customer communication and care are priorities. Let us know when you seek future service at 972-389-6700. We are here for you! Best Regards, Chris Selbach, Service Director

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