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Five Star Chevrolet
Carrollton, TX
1,469 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,469 reviews
February 19, 2023
After our service today we will be customers for life . Great customer service and communication Great customer service and communication More
by HeatherDHernandez
Employees Worked With
February 18, 2023
The attention and the site is very nice, excellent service makes you feel comfortable, as for the advisor Manny I got a very excellent attention service makes you feel comfortable, as for the advisor Manny I got a very excellent attention More
by Caryn
February 17, 2023
Leo was great I really just wanted to test drive a Colorado but the price and trade in was more than fair, it was too good to walk away from. Less than 2 hr later I was driving home in my new truck... Colorado but the price and trade in was more than fair, it was too good to walk away from. Less than 2 hr later I was driving home in my new truck.... More
by Mike
February 12, 2023
The service provided is impeccable. I am always made to feel like a very important customer. Whenever I am in the market for a car, I reach out to Mr. Facen because I trust him. I am always made to feel like a very important customer. Whenever I am in the market for a car, I reach out to Mr. Facen because I trust him. More
by Rachel
Employees Worked With
February 09, 2023
I had great costumer service,the process to buying the car was very smooth and the experience overall was very pleasant! car was very smooth and the experience overall was very pleasant! More
by melissapz
February 09, 2023
The whole Five Star Chevrolet team, and Leo in particular, was exceptionally helpful and kind! particular, was exceptionally helpful and kind! More
by Lsherman234
February 08, 2023
Very professional and seamless experience. I was offered a very reasonable price for the value of my car and am happy I chose them for my sale. I was offered a very reasonable price for the value of my car and am happy I chose them for my sale. More
by BAR
Employees Worked With
Yulian Equihua
February 05, 2023
Best buying experience ever. Lloyd and the rest of the team were very courteous. The dealership is well organized and runs smoothly like a well oiled machine. Lloyd and the rest of the team were very courteous. The dealership is well organized and runs smoothly like a well oiled machine. More
by LJ
January 30, 2023
Need work done on my truck. This is the only dealership that has worked on my truck. Several call to dealership to set an appointment and no return call. Called Alan Brow the GM This is the only dealership that has worked on my truck. Several call to dealership to set an appointment and no return call. Called Alan Brow the GM as well no return call. Funny thing I keep getting text to set up service on my truck. Dealership was a great one, However something changed and it is horrible now if you need service. More
by BOB
January 30, 2023
Fantastic service experience! Timely and well explained for everything that was needed and done. No complaints. Timely and well explained for everything that was needed and done. No complaints. More
by tkelly
Employees Worked With
