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Five Star Chevrolet
Carrollton, TX
1,466 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,466 reviews
October 05, 2022
Great job and quick service. I was very satisfied with the job. Very happy with my new car. I was very satisfied with the job. Very happy with my new car. More
by ernestvalencia2
Employees Worked With
October 05, 2022
My sales Agent Dexter really provided great customer service very thorough and knowledgeable great doing business with him service very thorough and knowledgeable great doing business with him More
by Playrobertson
October 02, 2022
The dealership was straight forward with no hidden fees or add ons…great buying experience or add ons…great buying experience More
by Nick gonzalez
Employees Worked With
September 30, 2022
Greeted upon arrival, understood what I wanted, didn’t try to sell a more expensive car, good test drive, explained features of cat, got my trade promptly valued, gave me a drive out price and understood try to sell a more expensive car, good test drive, explained features of cat, got my trade promptly valued, gave me a drive out price and understood my time frame on making a decision. Excellent experience More
by jgantt2001
September 30, 2022
Good experience expectation were met and good attitudes I would recommend them to friends and family I would recommend them to friends and family More
by Dsmagillsr
Employees Worked With
September 27, 2022
Made an appointment. Pulled in. Got a video from the mechanic working on my truck. Oil change and tire rotation. Went pretty quick. Got a text from Brian telling me we ar Pulled in. Got a video from the mechanic working on my truck. Oil change and tire rotation. Went pretty quick. Got a text from Brian telling me we are all done. Asked if I had time to have them clean it. I saw of course! Came up clean and ready to go. More
by 5Starchevyguy
Employees Worked With
September 27, 2022
I am very pleased with the service at Five Star Chevrolet. They are professional and punctual, and I appreciate that. Chevrolet. They are professional and punctual, and I appreciate that. More
by Tourmaster
Employees Worked With
September 26, 2022
Best customer service and professional team Amanda thank you for everything five stars Chevrolet are the best thank you for everything five stars Chevrolet are the best More
by Dario
September 24, 2022
Great customer service skills, people were family friendly, and they made sure that everything you needed was right there for you! friendly, and they made sure that everything you needed was right there for you! More
by neilnellfranklin2017
September 21, 2022
The total experience, from sales to finance to management was exceptional. Will definitely be a repeat customer. was exceptional. Will definitely be a repeat customer. More
by jeff_birdwell
