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Five Star Chevrolet
Carrollton, TX
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,477 reviews
October 24, 2022
Dexter communicated very well and he made sure that we got approved and walked out with our dream vehicle. He made us feel welcomed and special every step of the way, didn’t even feel like we were working got approved and walked out with our dream vehicle. He made us feel welcomed and special every step of the way, didn’t even feel like we were working with a car salesman. More
by Jeanette
October 23, 2022
I think 5star is a great dealership with excellent customer service and they go the extra mile for their customers. customer service and they go the extra mile for their customers. More
by BigZilla
October 21, 2022
This is the best car buying experience I've ever had. Will buy from 5 star chevolet again in the future:). Everyone was kind and helpful. Will buy from 5 star chevolet again in the future:). Everyone was kind and helpful. More
by Nmendoza0086@gmail.com
October 20, 2022
Lloyd is so helpful im so happy it was him that helped me purchase my first ever truck! I highly recommend him and I appreciate him for helping me purchase my first vehicle! purchase my first ever truck! I highly recommend him and I appreciate him for helping me purchase my first vehicle! More
by Karina
Employees Worked With
October 20, 2022
Lloyd was amazing to work with. His hospitality was greatly appreciated throughout the buying process. He never stopped looking until we found the perfect vehicle. His hospitality was greatly appreciated throughout the buying process. He never stopped looking until we found the perfect vehicle. More
by Runnerjjxc
October 18, 2022
Took my car to the grapevine dealership where they didn't know what they were doing! Ended up at sam pack had had my issue fixed. Been taking my car there for warranty work and it is always fixed know what they were doing! Ended up at sam pack had had my issue fixed. Been taking my car there for warranty work and it is always fixed More
by Cherishgirl90
Employees Worked With
October 18, 2022
First time doing business with this dealership group , Scheduled my appointment, friendly staff and great customer service. Scheduled my appointment, friendly staff and great customer service. More
by Jose
October 16, 2022
Caring, Knowledgeable, efficient and a huge selection. The process of buying a car was made so simple. The best. The process of buying a car was made so simple. The best. More
by Yessi
October 07, 2022
Brian, the service writer went beyond the call of duty and that he found a old recall that I had not received and which covered the repairs which I had bought the car in. The result was that the repairs w and that he found a old recall that I had not received and which covered the repairs which I had bought the car in. The result was that the repairs were done at no cost to me. I’m very grateful for his initiative. More
by r.alhilali
Employees Worked With
