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Five Star Chevrolet
Carrollton, TX
1,475 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,475 reviews
March 24, 2025
John Butler was hands down the best sales manager at any dealership in the metroplex. He is honest, down to earth and cares 100% for all of his customers. That combined with Sam Pack is the ultimate packa dealership in the metroplex. He is honest, down to earth and cares 100% for all of his customers. That combined with Sam Pack is the ultimate package of getting the best deal, best car and happy customers. I am 100% satisfied with my new Corvette and will be going back for all my car needs! More
by ryanhollien
Employees Worked With
March 23, 2025
I came in boo hoo'n on Amanda's shoulder. My check engine light was on. She patted me on the back and said "darlin' I'll fix you up!" And she did. I picked up my car. She winked at me and com My check engine light was on. She patted me on the back and said "darlin' I'll fix you up!" And she did. I picked up my car. She winked at me and commented on my Viking-like manliness. I told her I've always been a beef jerky eating man's man. I'm used to it! More
by Jeffmoore75
March 20, 2025
All work done professionally. Service writer Brian and others were excellent.. All service done same day. Appreciate free shuttle back and forth. Service writer Brian and others were excellent.. All service done same day. Appreciate free shuttle back and forth. More
by Vichooch
March 18, 2025
Muy buena experiencia cuando me atendieron bien me preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente More
by enrique1797
Employees Worked With
March 14, 2025
Alan Brown is by far best GM in the business, Jason always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James Wood, I live by Chevrolet of Lewisville, but I'll spend my time and money where it makes the most sense, at Sam Pack's 5-STAR Chevrolet in Carrollton, Texas! More
by foxschaffer
March 12, 2025
Brian in service took good care of me will be back for all my car services! all my car services! More
by joannm615
March 11, 2025
It’s was service beyond my expectations! ! Perfect., Bryce was on it, follow up calls, updates etc. ! Perfect., Bryce was on it, follow up calls, updates etc. More
by Ivan Hughes
Employees Worked With
March 09, 2025
Very genuine customer service who will find you the best vehicle no matter the budget. vehicle no matter the budget. More
by Caburrows
February 27, 2025
Very easy to get service appointment. Communication could be better service advisor to service advisor. Overall was good. Communication could be better service advisor to service advisor. Overall was good. More
by k.terrell44
February 27, 2025
A fantastic buying experience from beginning to final drive out with my new vehicle. I would recommend you at least reach out to Five Star Chevrolet at let them try to earn your business. They know what drive out with my new vehicle. I would recommend you at least reach out to Five Star Chevrolet at let them try to earn your business. They know what right looks like! More
by Darian Goddard
Employees Worked With
Other Employees :
All the associates I spoke with were kind, outgoing, and offered assistance.
