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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,473 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,473 reviews

March 20, 2025

All work done professionally. Service writer Brian and others were excellent.. All service done same day. Appreciate free shuttle back and forth. More

by Vichooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Five Star Chevrolet responded

We appreciate you, Vichooch! Thank you for allowing the Five Star Chevrolet service team the chance to help with your vehicle care. Brian and I welcome any additional questions at 972-389-6700. Safe travels and thanks again, Chris Selbach, Service Director

March 18, 2025

Muy buena experiencia cuando me atendieron bien me preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente More

by enrique1797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Five Star Chevrolet responded

Gracias, enrique1797, por elegir Five Star Chevrolet para el cuidado de su auto. Si necesita asesoramiento vehicular, llámenos al 972-389-6700. Apreciamos su preferencia. Atentamente, Chris Selbach, Director de Servicio.

March 14, 2025

Alan Brown is by far best GM in the business, Jason always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James More

by foxschaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Five Star Chevrolet responded

Thank you, foxschaffer, for your kind words. We're absolutely thrilled to hear about your positive experience! It's our goal to provide top-notch service and build lasting relationships with our customers. We're glad our staff have exceeded your expectations. We appreciate you choosing Sam Pack's 5-Star Chevrolet and look forward to your next call at 972-389-6700. Best regards, Chris Selbach, Service Director

March 12, 2025

Brian in service took good care of me will be back for all my car services! More

by joannm615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Mariani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Mar 12, 2025 -

Five Star Chevrolet responded

Thank you, joannm615, for recognizing Brian and the Five Star Chevrolet service department. We're so glad Brian exceeded your expectations and we hope you do return! Reach out to 972-389-6700 for automotive advice any time. Best regards, Chris Selbach, Service Director

March 11, 2025

It’s was service beyond my expectations! ! Perfect., Bryce was on it, follow up calls, updates etc. More

by Ivan Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Five Star Chevrolet responded

Ivan, We're so happy to hear you had such a positive experience in the Five Star Chevrolet service center. Bryce's dedication to follow-up calls and updates is a testament to our commitment to customer satisfaction, Should you need additional advice, don't hesitate to call Bryce or me at 972-389-6700. Thank you, Chris Selbach, Service Director

March 09, 2025

Very genuine customer service who will find you the best vehicle no matter the budget. More

by Caburrows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Five Star Chevrolet responded

Congratulations, Caburrows! Thank you for your positive review! We're proud to offer genuine customer service and work with all budgets to find the perfect vehicle. We appreciate your business at Five Star Chevrolet. Let us know if you need our advice at 972-389-6700. We hope you enjoy your Jeep. Best regards, Alan Brown, General Manager

February 27, 2025

Very easy to get service appointment. Communication could be better service advisor to service advisor. Overall was good. More

by k.terrell44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Five Star Chevrolet responded

k.terrell44, We're glad you found it easy to schedule your Five Star Chevrolet service appointment. We also appreciate your honesty regarding communication between service advisors. We'll be sure to address that area for improvement. We're happy to hear your overall experience was good and hope to schedule future appointments at 972-389-6700. Sincerely, Chris Selbach, Service Director

February 27, 2025

A fantastic buying experience from beginning to final drive out with my new vehicle. I would recommend you at least reach out to Five Star Chevrolet at let them try to earn your business. They know what More

by Darian Goddard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the associates I spoke with were kind, outgoing, and offered assistance.
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Feb 27, 2025 -

Five Star Chevrolet responded

Congratulations, Darian, on your new vehicle from Five Star Chevrolet. Providing a focused purchasing experience is our priority. Thank you for your positive feedback and please know we are still for you. Call us at 972-389-6700 for our automotive knowledge any time. Best regards, Alan Brown, General Manager

February 26, 2025

Thank you for taking care of my car today. The front desk man service Very nice and friendly. More

by Diane Quach
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk customer Service
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Feb 27, 2025 -

Five Star Chevrolet responded

Diane We're thrilled you had such a positive experience from start to finish. Thank you for choosing Five Star Chevrolet. Bryce and our team welcome questions between visits at 972-389-6700. Safe travels and thanks again! Take care, Chris Selbach, Service Director

February 24, 2025

Excellent team. Responsive, and informative. Really appreciate the no charge Lyft service provided. Will always use Sam Pack if necessary More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Five Star Chevrolet responded

Rex, Thank you! We're glad you appreciated our knowledgeable team and the Lyft service. We look forward to serving you again at Five Star Chevrolet. Reach Brian or me at 972-389-6700. Safe travels and thanks again! Best regards, Chris Selbach, Service Director

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