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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
March 31, 2022
Lloyd was an amazing person to work with for me and my boyfriend to get a new lease. Not only did he seriously help us get the price we wanted he also showed true empathy in helping us pick out the car we boyfriend to get a new lease. Not only did he seriously help us get the price we wanted he also showed true empathy in helping us pick out the car we want. He made sure to let us know all the updates on the car while we were deciding the past few months on what to do. Truly helped us pick the right car and we will 100% be back to buy or lease another car from him. More
by B+M1971
March 30, 2022
Customer service is awesome and the service was done in a timely manner. Love this location timely manner. Love this location More
by Staplegunn
Employees Worked With
March 28, 2022
The hospitality is very pleasant with Excellent kindness,a good explanación from start to finish clarifying all doubts. kindness,a good explanación from start to finish clarifying all doubts. More
by muriendox2amor
March 23, 2022
Once again Lloyd took care of me, this is the second time in less than a year that I have worked with Lloyd and James Cassels they have been a big help to me in my buying decisions. I will always buy my Chev in less than a year that I have worked with Lloyd and James Cassels they have been a big help to me in my buying decisions. I will always buy my Chevy's from Five Star. Thanks again for your help guys! More
by Dustin Harmon
March 22, 2022
We are extremely pleased with the customer service and overall excellence we received while under Lloyds care. He is kind, efficient, honest and thorough. Highly recommend!! overall excellence we received while under Lloyds care. He is kind, efficient, honest and thorough. Highly recommend!! More
by Garrison1109
March 19, 2022
Great service each time. I just wish they knew who prepaid for oil changes up front. They try to change me each time. Due to the advisor can't tell in the systems they use. I just wish they knew who prepaid for oil changes up front. They try to change me each time. Due to the advisor can't tell in the systems they use. This is a owner operator issue. Upgrade your systems we are in 2022 now. More
by Ty W.
Employees Worked With
March 14, 2022
Amanda was really helpful. She answered all of my questions and never made me feel like I was a bother. She answered all of my questions and never made me feel like I was a bother. More
by ssbutterfield
Employees Worked With
March 11, 2022
This was my initial service visit at this dealership. Amanda was my service adviser. The work was done quickly while I waited. And my car looked great after the wash. Amanda was my service adviser. The work was done quickly while I waited. And my car looked great after the wash. More
by Reviewer87
Employees Worked With
