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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,459 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,459 reviews

December 10, 2021

This was a straight forward transaction. Good communication and fairly conducted. We were pleased with the outcome More

by wehermance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Yulian Equihua
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Dec 11, 2021 -

Five Star Chevrolet responded

Wehermance, Congratulations on your purchase at Five Star Chevrolet. Transparency is important with all transactions and we are happy to hear working with our team was efficient. Reach us at 972-389-6700 if you have questions. We are happy to help. Thank you, Ron Daly, Customer Relations Manager

December 08, 2021

Always prompt, friendly, and courteous service! Customer care is their top priority. Have always treated my vehicle like their own. More

by Rob B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutterez
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Dec 08, 2021 -

Five Star Chevrolet responded

Hello Rob! Ryan, Brian, and I really appreciate your endorsement of our Five Star Chevrolet service department. We want you safe during your travels and we welcome all of your maintenance or repair questions at 972-389-6700. Thank you for your review and business. We look forward to seeing you again, Chris Selbach, Service Director

December 07, 2021

Lloyd was excellent! He got me the car I wanted and gave me a better interest rate then my own bank. I would highly recommend him to friends and family. More

by Ty House
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Five Star Chevrolet responded

Hello Ty, We focus on finding the best deals for our Five Star Chevrolet customers and we want to continue offering you great customer care. Let us know if you would like to revisit your new vehicle at 972-389-6700. Our team is here to help in any way we can. Congratulations and safe travels! Thank you, Ron Daly, Customer Relations Manager

December 04, 2021

I drove from Austin to Carollton and found that the requested vehicle had been sold the day before. I asked for a phone call if the car got sold prior to my arrival. I received no such call. Very disa More

by Basil
Recommend Dealer
No
Employees Worked With
don't recall.
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Dec 06, 2021 -

Five Star Chevrolet responded

Hello Basil, Our sincere apologies for not communicating properly. We do our best to keep customer communication aligned in our system. If you would like to continue the conversation, we will diligently focus on finding a similar vehicle and offer. Please reach me at rdaly@sampack.com or 972-389-6700. You will have my dedicated service. Sincerely, Ron Daly, Customer Relations Manager

December 04, 2021

Very friendly, helpful, professional and they go out of their way!!! I was very happy with my results! Ryan I’m service was amazing!! Also the tech that found the problem. Great service. I will DEFINITEL More

by Lmgorgone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck, Ryan Gutterez
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Dec 04, 2021 -

Lmgorgone responded

Loved the service

Dec 04, 2021 -

Lmgorgone responded

Service was great

Dec 04, 2021 -

Five Star Chevrolet responded

Thank you, Lmgorgone! We really appreciate your recognition of the Five Star Chevrolet service team. Any time we can share our vehicle advice, we are here for you. Reach us at 972-389-6700. Happy holidays and safe travels. Thanks again, Chris Selbach, Service Director

December 03, 2021

The entire team is welcoming, courteous, and attentive to my questions and needs with my vehicle. More

by ELN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2021 -

Five Star Chevrolet responded

Hello ELN, The goal at Five Star Chevrolet is to assure you a welcoming experience every time you visit. Thank you for rating our services and please let us know when you need our vehicle advice again at 972-389-6700. Safe travels this holiday season. Best Regards, Chris Selbach, Service Director

December 03, 2021

Absolutely easy to work with, and I felt like I was among friends. Great car More

by bud green
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Five Star Chevrolet responded

Hello Bud, Everyone is family at Five Star Chevrolet! Congratulations on your purchase and we hope to make this new vehicle your best driving experience. Thanks for recognizing our staff and please stay in touch at 972-389-6700. Happy Holidays, Ron Daly, Customer Relations Manager

Dec 03, 2021 -

bud green responded

👍

November 28, 2021

Great and easy experience. The Chevrolet team assisted with every need.. Thank you Jerrilyn Ron More

by ljvaldez89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerrilyn Charlton
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Nov 29, 2021 -

Five Star Chevrolet responded

Congratulations, ljvaldez89, on your new vehicle from Five Star Chevrolet. We definitely want to make owning your auto the best driving experience. Don't hesitate to stop by or give us a call at 972-389-6700. Jerrilyn and I are here to help you. Happy Holidays, Ron Daly, Customer Relations Manager

November 25, 2021

The team was great. They got my car fixed two days faster than promised and it isn’t a Chevy! More

by Beerogre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gutterez, David Saravina
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Nov 26, 2021 -

Five Star Chevrolet responded

Hello Beerogre, Thanks for your endorsement of the Five Star Chevrolet service department. We do our best to efficiently service our customers. Let us know when you need further maintenance or repair at 972-389-6700. We are here to help. Take Care, Chris Selbach, Service Director

November 24, 2021

Staff is accommodating and helpful. My experience was very smooth. 5 star service from the very beginning. More

by LisaSorrells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jomar Montsanto
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Nov 24, 2021 -

Five Star Chevrolet responded

Congratulations, LisaSorells, on your Five Star Chevrolet purchase. We really appreciated the opportunity to work with you. Stop by or reach Jomar, Jeff, or me at 972-389-6700. Helping you fully enjoy your ride is our goal. Thank you, Ron Daly, Customer Relations Manager

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