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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
April 02, 2021
As a senior citizen approaching age 70, I have bought several new cars & trucks over my lifetime. The past experiences have been OK , but not what I call pleasant. My experience with Five Star Chevrolet several new cars & trucks over my lifetime. The past experiences have been OK , but not what I call pleasant. My experience with Five Star Chevrolet was exceptional! All departments were cordial, helpful, and respectful— very refreshing. Never have I been treated better ... Never ! G. Jones More
by Gjones661970
Employees Worked With
Other Employees :
Corbin , Yulian Equihua, Humberto Luna, Ryan Knowles
April 02, 2021
Lloyd was so cool and helpful. Not pushy. Great energy. Made car buying fun and easy! Definitely feel like a new member of the Chevy family thanks to my great experience buying a car via Lloyd. Made car buying fun and easy! Definitely feel like a new member of the Chevy family thanks to my great experience buying a car via Lloyd. More
by Reem
Employees Worked With
April 01, 2021
This has been the best buying experience I have ever had from any Car Dealership. Lloyd did a great job of understanding what I needed and James did a great job of getting me the payment I needed and Lee wa from any Car Dealership. Lloyd did a great job of understanding what I needed and James did a great job of getting me the payment I needed and Lee was awesome with his help on the F&I side and Mike was very good with the finishing touches from the Customer Relations side. Allen Brown has assembled a team like no other in industry when it come to making your car buying experience easy and fun. More
by Dustin Harmon
March 30, 2021
Dexter was a very low pressure sales man. He answered my questions about the vehicle and was very straight forward in the purchasing process. I was pleased with the offer they gave me for my trade in. This questions about the vehicle and was very straight forward in the purchasing process. I was pleased with the offer they gave me for my trade in. This was a very great experience and when I'm ready to upgrade I'll give these guys a call again. More
by DavidM
Employees Worked With
Dexter Kellough
March 27, 2021
excellent service and friendly people. Thanks!Ryan excellent service and friendly people. Thanks! Ryan knowles and Rosa lerma they helped me a lot. good service and fast. Thank you ryan and rosa. excellent service and friendly people. Thanks! Ryan knowles and Rosa lerma they helped me a lot. good service and fast. Thank you ryan and rosa. More
by Mayra_vargas26
March 26, 2021
Franko, Mike & Lee all did a GREAT JOB!Very friendly, Franko, Mike & Lee all did a GREAT JOB! Very friendly, efficient & customer oriented. Best car buying experience I’ve had. Purchased a 2021 Tahoe L Franko, Mike & Lee all did a GREAT JOB! Very friendly, efficient & customer oriented. Best car buying experience I’ve had. Purchased a 2021 Tahoe LT Got exactly what I wanted !! Thanks for a job well done! I’ll definitely recommend Five Star & Franko, Mike & Lee Thanks Mike More
by Mbussmann
Employees Worked With
Franko Santana, Lee Nolan, Mike Huddleston
March 26, 2021
Best dealership we have worked with ever! We had a really stressful situation that led us to purchasing a new vehicle and they made it so easy and effortless on my part! I can’t thank them enough for now put stressful situation that led us to purchasing a new vehicle and they made it so easy and effortless on my part! I can’t thank them enough for now putting us in 2 new, realizable vehicles in the last year! More
by Delgado
Employees Worked With
Other Employees :
Michael Leatherwood, Jeff Mauldin, Gabriela Vela
March 25, 2021
We had a great experience with Lloyd and the team! He totally earned our trust and made it a wonderful experience. We’ll be back the next time we need a car! totally earned our trust and made it a wonderful experience. We’ll be back the next time we need a car! More
by Hannah Fairchild
Employees Worked With
March 25, 2021
Our experience with Lloyd was excellent! He was knowledgeable, fair, and took great care of us throughout the process. We totally trust him and will be back the next time we need a car. knowledgeable, fair, and took great care of us throughout the process. We totally trust him and will be back the next time we need a car. More
by Hannah Fairchild
Employees Worked With
