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Five Star Chevrolet
Carrollton, TX
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,477 reviews
July 03, 2020
My salesman was professional with no pressure! The Service team is helpful and knowledgable. The Finance guy Tino needs a lesson in customer relations and who it takes to pay his salary! Service team is helpful and knowledgable. The Finance guy Tino needs a lesson in customer relations and who it takes to pay his salary! More
by txcbhard9
Employees Worked With
Other Employees :
Edo was my salesman He gets a 6 star reviee, Michael Leatherwood, Tino Ramos
July 01, 2020
Easy process found the car I wanted. Application online answer within an hour. James Cassels got us the vehicle we were after and Joe Downs got us delivered. Chris Fitter made the finance visit a breeze. T answer within an hour. James Cassels got us the vehicle we were after and Joe Downs got us delivered. Chris Fitter made the finance visit a breeze. Thanks! More
by slbanks10
June 27, 2020
Everyone at Five Star was very inviting, buyer oriented, and easy to work with. Great customer service, detail oriented, and sent me home in the vehicle I wanted for a great price. Definitely would reccomen and easy to work with. Great customer service, detail oriented, and sent me home in the vehicle I wanted for a great price. Definitely would reccomend the dealership to anyone looking for a new vehicle. More
by Zachery
Employees Worked With
Christopher Fitter, Michael Leatherwood, Yulian Equihua
June 27, 2020
Amazing Experience, employees care of your vehicle likes it their own. I was out less than an hour with an oil change, tire rotation, filter changed & washed and vacuumed .. Everyone tech, mechanics an it their own. I was out less than an hour with an oil change, tire rotation, filter changed & washed and vacuumed .. Everyone tech, mechanics and managers care about you and your vehicle. Thank you for the Amazing Experience!! 👍 More
by iZniz
June 26, 2020
Always great service and attention to detail. Dropped my truck off for oil change and a little tire rotation. Very well done Amanda. Got me in and out! Joe Marchbanks and Team always impress! truck off for oil change and a little tire rotation. Very well done Amanda. Got me in and out! Joe Marchbanks and Team always impress! More
by Seanojohnson
June 22, 2020
Team was very friendly, dealership and service area very clean and the service very fast. I will return for all my service needs. Thank you. clean and the service very fast. I will return for all my service needs. Thank you. More
by jkm
Employees Worked With
June 21, 2020
Well, some of the car are very expensive but they will make the possible for you to help you to get the best car for you. Some of the car are cheaper and very good car you can drive without any problem. T make the possible for you to help you to get the best car for you. Some of the car are cheaper and very good car you can drive without any problem. The only worst thing is that when you are with the finance guy he will make you wait for hours because there's not too much personal on the financing are. More
by Arly Valle
Employees Worked With
Cecilio Santos, Yulian Equihua, Tino Ramos
June 20, 2020
want to start off by saying if you are in need of a want to start off by saying if you are in need of a vehicle definitely stop looking and make an appointment here! I went to multiple different dealer want to start off by saying if you are in need of a vehicle definitely stop looking and make an appointment here! I went to multiple different dealerships and was blown off by each one. I made a call to this one and spoke with Lloyd. He is the absolute best!!!!! Hands down best car buying experience I’ve had. Lloyd made sure I was heard and got me exactly what I wanted, actually a better deal and truck than I had went in for originally. They are fast, thorough, and have top notch service all around. The dealership is clean and they answer all question you have without making you feel stupid. I was done in less than 3 hours and that was with finance and all! Finance department is amazing as well. They worked to give me as many discounts as possible and got my payment almost to exactly what I was needing. BEST DEALERSHIP EVER! 100% recommend. More
by Rubyespinoza4
Employees Worked With
