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Five Star Chevrolet
Florence, SC
195 Reviews
We here at Five Star Chevrolet have been selling Chevrolet's for more than 25 years in Florence, SC. Our number one priority is for you to have the best car-buying experience you can from start to finish. We have an entire sales team of GM Certified professionals with many years of experience and Finance team that are ready to help you get you into your dream Chevy!
We have a large inventory of new and used Chevrolet cars, trucks and SUVs for you to choose from including the Malibu, Impala, Silverado and many other models and popular makes.
We also provide a service department to provide you with all of your maintenance needs to keep your car in tip-top shape to keep you and your family safe. If you happen to need a part for your car we have a parts department that can get you the genuine Chevy part that you need. We have easy and convenient online forms for you to fill out to schedule your service appointment today or fill out a parts request.
We would love for you to stop by our location in Florence, SC to get your next Chevy today or feel free to contact us if you have any questions or comments!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 195 reviews
April 16, 2017
Excellent Customer Service Great customer service and friendly staff! Everything was completed in a timely manner. I look forward to my next servicing visit and I will continue Great customer service and friendly staff! Everything was completed in a timely manner. I look forward to my next servicing visit and I will continue to spread the word to others about my positive experiences. More
by Deedee1
Employees Worked With
Customer Service
Helpful April 12, 2017
Couldn't Get the Payment We Needed The salesman was great but we still couldn't get the low monthly payment that we really needed. I do believe that the Finance Director, Jimmy Encinas, The salesman was great but we still couldn't get the low monthly payment that we really needed. I do believe that the Finance Director, Jimmy Encinas, could've worked out a payment of at least $300 per month or no more than $325. Still, my wife and I are appreciative. I would recommend Five Star Chevrolet in Florence, SC to others. If you're interested in buying a car, speak with Ray " The Singing Professional" Neal. More
by Henry Davis
Employees Worked With
Ray Neal and Jimmy Encinas
April 09, 2017
Good experience Five star gets you in and out quick in service department ... And my sales man Tyler Davidson that sold me the truck is good at sending me emails and Five star gets you in and out quick in service department ... And my sales man Tyler Davidson that sold me the truck is good at sending me emails and checking in on how I'm liking the truck... I plan on buying another vehicle in the near future from Tyler and the Five Star team .... More
by Blacktruck2016
Employees Worked With
Customer Service
April 04, 2017
Great service I had oil change and tire rotation. I was able to schedule the service with ease over the phone. Great service, friendly staff, excellent timing. I had oil change and tire rotation. I was able to schedule the service with ease over the phone. Great service, friendly staff, excellent timing. More
by Chevy1
Employees Worked With
Customer Service
March 28, 2017
Awesome customer service When I arrived for the free oil change, the service representative explained to me everything that they was going to do. Awesome and excellent servic When I arrived for the free oil change, the service representative explained to me everything that they was going to do. Awesome and excellent service that was shown to me during my service visit. More
by moebetter1969
Employees Worked With
Alvin Dimmery, Customer Service
March 27, 2017
Had a great experience Had no issues dropped my car off to have it serviced and they call in a timely fashion. I plan to return to have service again when due Had no issues dropped my car off to have it serviced and they call in a timely fashion. I plan to return to have service again when due More
by Jrm58
Employees Worked With
Customer Service
March 26, 2017
Fast, friendly, and informed service Fast and friendly service. Was informed on what things needed to be done and it wasn't a long wait. I will be using them in the future. Fast and friendly service. Was informed on what things needed to be done and it wasn't a long wait. I will be using them in the future. More
by Sondana
Employees Worked With
Service gentleman who met me when I got there
March 21, 2017
Kendrick was great. I want to thank kendrick goodman for his great work helping me make my decision on my new car. He was a great representer. Ask for Kendrick Goodman. I want to thank kendrick goodman for his great work helping me make my decision on my new car. He was a great representer. Ask for Kendrick Goodman. More
by Chiquita
Employees Worked With
Kendrick goodman
March 01, 2017
5 Star Service Excellent customer service from the time you get there until the time that you leave. Wish I could give 10 stars. I never worry about my car service Excellent customer service from the time you get there until the time that you leave. Wish I could give 10 stars. I never worry about my car service, it's always 100%. The lounge is always clean and comfortable, new variety of magazines, big screen tv, vendor machine is always full, coffee available. More
by Dee
Employees Worked With
Megyn and Dan
February 17, 2017
Great service and friendly people. They provided the knowledge and explanation of work to be done. Met all my expectations. Great representation of customer servic and friendly people. They provided the knowledge and explanation of work to be done. Met all my expectations. Great representation of customer service. More
by Lee Filyaw
Employees Worked With
Dan Smith and Dawn Wood
