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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews
Call Service Center (469) 251-7822

578 Reviews of Five Star Chevrolet - Service Center

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March 27, 2023

I take my car here for any service needed as I only trust certified Chevrolet dealerships to work on my car. I’ve been taking my car here for almost two years now and I don’t plan on changing that any time s More

by SharM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Remeber
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Mar 28, 2023 -

Five Star Chevrolet responded

Thank you, SharM, for taking the time to share your feedback and review of your Five Star Chevrolet service experience. Customer satisfaction is a must and your loyalty to our team is appreciated. We look forward to answering future questions or scheduling your next appointment at 972-389-6700. Safe travels, Chris Selbach, Service Director

March 26, 2023

This has been the best Chevy dealership I been to get my truck worked on with no problem they never let me down an always try to help me out with repairs. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Five Star Chevrolet responded

Thank you, Chris, for taking the time to rate your Five Star Chevrolet service experience. We strive for complete customer satisfaction and that goes beyond the recent visit. Call on us at 972-389-6700 any time we can help you with your vehicle questions. It will be great to hear from you again. Take Care, Chris Selbach, Service Director

March 19, 2023

Always excellent service. I have used their service dept. since it first opened a few years ago. More

by Jimsor98
Recommend Dealer
Yes
Employees Worked With
Amanda
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Mar 20, 2023 -

Five Star Chevrolet responded

Hello Jimsor98, We appreciate knowing you continue to find efficient service with Amanda and the Five Star Chevrolet staff. Thank you for your loyalty to our service department. We look forward to scheduling your next appointment at 972-389-6700. Safe travels, Chris Selbach, Service Director

March 18, 2023

The service is excellent and I appreciate the help that you offer to me, Thank you Manny Galan for your help and great service. More

by Glewisville2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
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Mar 18, 2023 -

Five Star Chevrolet responded

Glewisville2, We appreciate you at Five Star Chevrolet and we want you comfortable driving your vehicle. Any time you need our help, call Manny and our staff at 972-389-6700. Thank you for sharing your feedback. Sincerely, Chris Selbach, Service Director

March 16, 2023

The people at the dealership or extremely nice, and they listen to your problem and take care of the problem for you More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Five Star Chevrolet responded

BOB, Listening and communication are key to helping our Five Star Chevrolet customers. Thank you for sharing your feedback and we hope you count on us again. Call 972-389-6700 when you need our advice. Take Care, Chris Selbach, Service Director

March 12, 2023

great service, good customer service. clean waiting room, excellent personal a lots cookies etc. highly recommended.. More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Five Star Chevrolet responded

Jose, We really appreciate knowing you found working with the Five Star Chevrolet service team efficient. Reach Brian and our techs when you have future care needs at 972-389-6700. Safe travels and we hope you call on us again. Thank you, Chris Selbach, Service Director

March 07, 2023

Once again Jessie has exceeded my expectations with friendly, fast, and reliable service! I will keep driving from Fort Worth to you guys because of really good people like her! 😁 More

by scooginboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Five Star Chevrolet responded

Scooginboo, Your business and loyalty are greatly appreciated at Five Star Chevrolet. Thank you for taking the time to acknowledge Amanda, Jessy, and our service center. Between visits, we welcome the chance to offer advice at 972-389-6700. Call on us anytime! Best Regards, Chris Selbach, Service Director

February 26, 2023

Rosa always handles my appointments. She is great. Service is always thorough and.professional, even if it seems to ALWAYS take over 2 hours! More

by LoboSteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Five Star Chevrolet responded

Thank you, LoboSteve, for taking the time to rate your Five Star Chevrolet service visit. During your next appointment, I would like to assist Rosa and Jessy with an explanation of services and charges. Communication is a priority and we want to make certain you understand our processes and your vehicle care needs. We do appreciate the opportunity to work with you and we look forward to hearing from you again at 972-389-6700. Sincerely, Chris Selbach, Service Director

February 22, 2023

Amanda was awesome to work with. Kept me informed throughout the repairs. Repairs were done correctly. More

by rpogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Five Star Chevrolet responded

Rpogue, Thank you for sharing your Five Star Chevrolet experience with Amanda and Ian. Customer communication and care are priorities. Let us know when you seek future service at 972-389-6700. We are here for you! Best Regards, Chris Selbach, Service Director

February 20, 2023

I have a lot of confidence in Five Star Chevrolet service. It was a very timely visit and I feel confident that they perform their duties above and beyond the Call of Duty More

by Txkirtley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Five Star Chevrolet responded

Txkirtley, We appreciate hearing from you with a 5-star rating! Thank you for recognizing Amanda and Five Star Chevrolet. We hope to always be your first call for maintenance and repair needs. Call on us again at 972-389-6700. Take Care, Chris Selbach, Service Director

Feb 22, 2023 -

Txkirtley responded

N/A

Feb 22, 2023 -

Txkirtley responded

I have already responded.

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