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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews

578 Reviews of Five Star Chevrolet - Service Center

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May 02, 2022

Service was fast and I got a bonus car wash I didn’t expect. That made me really happy! More

by GolfHack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
May 03, 2022 -

Five Star Chevrolet responded

Hello GolfHack, Happy customers are the goal at Five Star Chevrolet. When Manny and our techs can answer future service concerns, please reach us at 972-389-6700. We will look forward to seeing you and your car again. Thank you, Chris Selbach, Service Director

May 04, 2022 -

GolfHack responded

Manny did a great job! I was very happy with everything overall. The ONLY concern was my air cleaner was left loose. I am an ASE Master Auto and Diesel Tech. I run the bus garage in Carrollton. I was checking everything over after picking up my Tahoe and the tech never tightened the screws down. The lid was loose. Outside of that, I was happy. I will be back

April 30, 2022

Wow the best customer service and I love the waiting room But when their coffee machine is the best with some Oreo cookies More

by carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Five Star Chevrolet responded

Hello Carlos, Customer satisfaction is definitely a focus at Five Star Chevrolet. Amanda and our techs welcome questions between visits at 972-389-6700. We want you fully knowledgeable about your vehicle. Thank you, Chris Selbach, Service Director

April 27, 2022

The staff is very friendly and approachable. I had my 33 year old Oldsmobile Delta 88 in for service and they addressed all of my concerns. I feel like the service techs showed genuine care fo More

by Fburkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Apr 28, 2022 -

Five Star Chevrolet responded

Hello Fburkle, Proper vehicle care is important as you have proven with your Delta 88. Thanks for allowing us to help you care for your car and please reach us again at 972-389-6700. Safe travels and please stay in touch. Best Regards, Chris Selbach, Service Director

April 22, 2022

Employees were helpful and service was fast. My truck was also washed in the process so that’s a plus. More

by Michaelaranda47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Five Star Chevrolet responded

Hello Michaelaranda47, It is great to hear your visit to Five Star Chevrolet went well. Expect nothing less every time you need service. Jessy and our techs welcome your questions between visits at 972-389-6700. Let us know how we can help you stay informed with the care of your truck. Thank you, Chris Selbach, Service Director

April 17, 2022

Great Dealership. Always made to feel appreciated. Always comfortable when at the dealership. Very clean and safe.everyone makes you feel at home. Thank you again 5St More

by ronaldchapman055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Five Star Chevrolet responded

Hello ronaldchapman055, Thank you very much for sharing your feedback and high marks for the Five Star Chevrolet service center. We remain available between visits at 972-389-6700. Any time you have automotive concerns, we want to hear from you. Take Care, Chris Selbach, Service Director

Apr 18, 2022 -

ronaldchapman055 responded

Great group of people. Feel right at home every time I go. Amanda is the perfect person for her position in the group.

April 12, 2022

I came in for a State Inspection. I came as a walk-in and I was in and out in no time. My service advisor, Manny, was very professional and nice. He communicated with me when my car’s More

by kholbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Apr 13, 2022 -

Five Star Chevrolet responded

Hello kholbrook, The Five Star Chevrolet service team does its best to accommodate its valued customers. Thank you for recognizing Manny and our service center. When we can help with additional service for your Toyota, please reach us at 972-389-6700. We are here to help you with all of your vehicle needs. Best Regards, Chris Selbach, Service Director

April 08, 2022

Great personnel. Very helpful in figuring out the problems my truck was experiencing. Courteous, prompt service. More

by hmwjr55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Five Star Chevrolet responded

Thank you, hmwjr55, for choosing the Five Star Chevrolet service department for your truck's care. We appreciate your recommendation and we will continue to provide the same prompt service with future visits. Please let us know when you need our advice at 972-389-6700. It will be a pleasure to welcome you back to the dealership. Best Regards, Alan Brown, General Manager

April 05, 2022

Quick, friendly and no pressure service. But prices are way too high for my budget More

by Spunkyhummingbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Five Star Chevrolet responded

Hello Spunkyhummingbird, Thank you for your candid feedback. We appreciate the opportunity to help you care for your vehicle. When Amanda or I can offer repair advice, please don't hesitate to reach us at 972-389-6700. Sincerely, Chris Selbach, Service Director

April 04, 2022

The dealership is very clean and organized and professional everybody is very courteous with the times like they are I’m sure the turn times is hard to achieve like most customers would like but s More

by Mr Martin
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
Apr 05, 2022 -

Five Star Chevrolet responded

Hello Mr. Martin, We appreciate your great feedback. Thank you for allowing the Five Star Chevrolet service team to care for your GMC. We value your business and look forward to hearing from you again at 972-389-6700. Best Regards, Chris Selbach, Service Director

March 30, 2022

Customer service is awesome and the service was done in a timely manner. Love this location More

by Staplegunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Five Star Chevrolet responded

Hello Staplegunn, It is always great to have you visit Five Star Chevrolet. Helping you care for your vehicle is a privilege. Any time Amanda or our techs can answer technical or care questions, reach us at 972-389-6700. We want to keep you fully informed. Thank you, Chris Selbach, Service Director

Mar 30, 2022 -

Staplegunn responded

Thank you team five star Chevrolet!!

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