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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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October 23, 2021

The dealership was clean and organized. People was very helpful and understanding, while pointing you in right direction. More

by callynapplewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
Oct 25, 2021 -

Five Star Chevrolet responded

Hello callynapplewhite, On behalf of Brian and the Five Star Chevrolet service team, thank you for the high marks! Any time you need our vehicle advice, we welcome your questions at 972-389-6700. Keeping you informed with your vehicle's care is the goal. Thanks again, Chris Selbach, Service Director

October 14, 2021

I had four new tires put on and an alignment done. The service was great! Customer service was awesome! And they worked with my schedule! Overall great experience!!! More

by Kaylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Jessy, Hope
Oct 15, 2021 -

Five Star Chevrolet responded

Hello Kaylin, It is always a pleasure to hear from our satisfied Five Star Chevrolet service customers. We want you safe and comfortable during your travels, Reach our advisors again at 972-389-6700. We are here to help with all of your vehicle needs. Thank you, Chris Selbach, Service Director

October 13, 2021

Fast friendly service great customer service minimal wait time courtesy customer service comfortable waiting area More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin
Oct 14, 2021 -

Five Star Chevrolet responded

Thank you for sharing your Five Star Chevrolet service experience. Continue to reach Corbin or me at 972-389-6700. We look forward to keeping you safe and comfortable in your vehicle. Best Regards, Chris Selbach, Service Director

October 07, 2021

Love this location. I trust anything they say. They always price match with other Chevy coupons. The only thing is I normally receive a free car wash and a vacuum of my car. I haven't received it the l More

by Mstessa0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 08, 2021 -

Five Star Chevrolet responded

Mstessa0717, Thank you for your candid feedback and we have duly noted your car wash comment. We look forward to seeing you again and earning that last star. Please let Manny or me know when to expect you at 972-389-6700. A VIP visit awaits. Take Care, Chris Selbach, Service Director

October 06, 2021

Always polite. Very clean facility. Employees who pass by the waiting room generally stop to ask if you need anything. More

by Strphens1706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Five Star Chevrolet responded

Thank you, Strphens1706! Efficient service is how we aim to please our Five Star Chevrolet customers. Please don't hesitate to call us at 972-389-6700. We want to keep you informed about every aspect of your vehicle. Take Care, Chris Selbach, Service Director

September 25, 2021

They were very professional and friendly. They went out of there way to accommodate me. More

by Chevellecat67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Five Star Chevrolet responded

Thank you, Chevellecat67, for sharing your Five Star Chevrolet experience. Between visits, Amanda and I remain available at 972-389-6700 to help you stay knowledgeable about your vehicle. Reach out when you have questions. We are happy to help. Take Care, Chris Selbach, Service Director

September 24, 2021

Due to the pandemic availability of parts it did take a while to complete the work. But Amanda and I communicated every week. Hi always. A loaner. And I am very satisfied More

by STL COUNTYBOYEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Five Star Chevrolet responded

Thank you for your patience during the parts shortage. We appreciate hearing you found Amanda's communication outstanding and we hope to have the chance to help you with future repair needs. Call us any time at 972-389-6700. We will do our best to serve you in a timely manner. Sincerely, Chris Selbach, Service Director

September 16, 2021

Took my vehicle in to get basic maintenance done. I left with a great experience by the complete staff. Thank you! More

by Chris.selbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Sep 16, 2021 -

Five Star Chevrolet responded

Hello Chris, We appreciate hearing your Five Star Chevrolet service experience was a good one. Expect nothing less every time you visit. Whenever you need our automotive advice, please reach Manny or me at 972-389-6700. Thank you for your business and review, Ron Daly, Customer Relations Manager

September 15, 2021

As an independent insurance adjuster for State Farm, I need my truck. I experienced a problem with truck cutting off when I shift it in park. Being, that I have to travel to Louisiana to work claims I cou More

by Messiah of Adjusting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Sep 15, 2021 -

Five Star Chevrolet responded

Thank you for being a valued Five Star Chevrolet customer. Your recognition of our service team is greatly appreciated and we want to continue hearing from you at 972-389-6700. Keeping you knowledgeable and comfortable with your truck is important. Call us any time we can share our advice. Take Care, Chris Selbach, Service Director

September 13, 2021

Everytime I go here there very professional ..they even gave a video when they were done servicing my car very neat … definitely would recommend for both buying and getting your car serviced here More

by Koonce1103
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Sep 15, 2021 -

Five Star Chevrolet responded

Koonce1103, Your loyalty to Five Star Chevrolet does not go unrecognized! Thank you for your continued business and do not hesitate to call us between visits at 972-389-6700. We want to help you continue to enjoy a safe drive. Take Care, Chris Selbach, Service Director

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