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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews
Call Service Center (469) 251-7822

578 Reviews of Five Star Chevrolet - Service Center

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September 09, 2021

They went above and beyond in my book. I brought my vehicle in for the first oil change, tire rotation and 27 point inspection. Not only did they do all of that but they vacuumed and washed my car as w More

by jgann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Agosto
Report | Print
Sep 10, 2021 -

Five Star Chevrolet responded

Hello jgann123, Providing you with an awesome customer experience should continue to be expected at Five Star Chevrolet. Thank you for taking the time to share your feedback and please reach us again at 972-389-6700. We want to keep your vehicle properly cared for. Best Regards, Chris Selbach, Service Director

September 07, 2021

It was awesome even got a lift ride to and from the dealership That's right there is a capital A thank you guys keep up the good work More

by BIG 🐕
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2021 -

Five Star Chevrolet responded

Thank you for the feedback and high rating of your Five Star Chevrolet service visit. We want to make keeping your vehicle maintenance convenient. Let us know when we will see you again at 972-389-6700. Safe travels, Chris Selbach, Service Director

August 28, 2021

Clean place really nice.I made an appointment at 1:00 Clean place really nice. I made an appointment at 1:00 pm. I arrived 45 minutes early , however I waited 1:30 minutes for the oil change.;) More

by bio.fuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed his name
Report | Print
Aug 28, 2021 -

Five Star Chevrolet responded

Hello bio.fuentes, Thank you for your candid feedback and review. We appreciate the opportunity to help with your maintenance needs and thanks again for your patience during your visit. When we see you again, please ask for me and I will do my best to expedite your appointment. Sincerely, Chris Selbach, Service Director

August 23, 2021

Great service by Ryan and staff. They brought me back home and pick me up when my truck was done More

by Dianaarosas21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Aug 23, 2021 -

Five Star Chevrolet responded

Dianaarosas21, We want to make caring for your truck as convenient as possible at Five Star Chevrolet. Reach Ryan or me at 972-389-6700 when you need additional service. We will do all we can to work efficiently and offer you accommodations that serve you best. Thank you, Chris Selbach, Service Director

August 20, 2021

Brian took care of business this dealership took care of me to on recall More

by Sparkschris2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2021 -

Five Star Chevrolet responded

Hello Sparkschris2003, It is always a pleasure to hear from our loyal Five Star Chevrolet customers. Please let Rosa or me know when you need our expert advice again at 972-389-6700. Thank you for rating our service center and call us any time. Take Care, Chris Selbach, Service Director

August 19, 2021

Great service great teamwork and great establishment . I will always come to this location. And recommend my friends. More

by Sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
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Aug 19, 2021 -

Five Star Chevrolet responded

Thank you, Sammy, for being a loyal Five Star Chevrolet customer. Your business and recommendations are truly appreciated. We are committed to you, too! Let us know how we can help you stay safe on the roads. Call us any time at 972-389-6700. Thanks again, Chris Selbach, Service Director

Aug 19, 2021 -

Sammy responded

This is always a great location to be treated like family also your vehicle’s maintained top notched at every visit.

August 14, 2021

Overall okay but It would be good to know how much the repairs will cost before the repairs get done More

by Jbatrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Report | Print
Aug 14, 2021 -

Five Star Chevrolet responded

Thank you, Jbatrez, for taking the time to rate the Five Star Chevrolet service department. Jeff is a very knowledgeable advisor. Between visits, give him or me a call at 972-389-6700 if you are faced with technical questions. We are here to help with all of your vehicle concerns. Safe Travels, Chris Selbach, Service Director

August 13, 2021

Is very professional fast service . Very satisfied . The car it was clean working properly good location the place very clean and they get to working on my car very fast More

by Minoreynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gutierrez
Report | Print
Aug 13, 2021 -

Five Star Chevrolet responded

Minoreynoso, It is great to hear you found your Five Star Chevrolet experience a good one. Ryan and our service team welcome all of your automotive questions at 972-389-6700. Whenever you have vehicle concerns, give us a call. Thank you for being our valued customer, Chris Selbach, Service Director

August 13, 2021

Excellent service at a fair price with great tasting hot chocolate More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Report | Print
Aug 14, 2021 -

Five Star Chevrolet responded

Hello William, We strive for 100% customer satisfaction at Five Star Chevrolet. So, we really appreciate your recognition. Any time you need our advice or a nice cup of cocoa, stop by or give us a call at 972-389-6700. Thanks for your review and business, Chris Selbach, Service Director

August 11, 2021

The service department is very clean, service managers are friendly and knowledgeable. More

by kclark5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutierrez
Report | Print
Aug 12, 2021 -

Five Star Chevrolet responded

Kclark5757, It is great to hear your experience at Five Star Chevrolet was a good one. Expect nothing less every time you visit. Reach Rosa, Ryan, or me any time at 972-389-6700. Do not hesitate to let us know when you need our automotive advice. Thank you, Chris Selbach. Service Director

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