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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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August 13, 2021

Excellent service at a fair price with great tasting hot chocolate More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Aug 14, 2021 -

Five Star Chevrolet responded

Hello William, We strive for 100% customer satisfaction at Five Star Chevrolet. So, we really appreciate your recognition. Any time you need our advice or a nice cup of cocoa, stop by or give us a call at 972-389-6700. Thanks for your review and business, Chris Selbach, Service Director

August 11, 2021

The service department is very clean, service managers are friendly and knowledgeable. More

by kclark5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutierrez
Aug 12, 2021 -

Five Star Chevrolet responded

Kclark5757, It is great to hear your experience at Five Star Chevrolet was a good one. Expect nothing less every time you visit. Reach Rosa, Ryan, or me any time at 972-389-6700. Do not hesitate to let us know when you need our automotive advice. Thank you, Chris Selbach. Service Director

August 03, 2021

Nice service thank you for your service very noce and friendly service More

by Zoeviviana13@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Aug 04, 2021 -

Five Star Chevrolet responded

Zoeviviana13, It was our pleasure to help with your vehicle's care at Five Star Chevrolet. Jeff and I welcome any other questions at 972-389-6700. Do not hesitate to contact either of us when you need maintenance or repair advice. Thank you, Chris Selbach, Service Director

Aug 04, 2021 -

Zoeviviana13@icloud.com responded

Thanks

July 30, 2021

I would like to say thank you very much for the great customer service .. acttitude wise made all difference. I had called a different dealer closer to home since we've recently moved and I was completel More

by erikao.recinos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutiérrez
Aug 02, 2021 -

Five Star Chevrolet responded

Welcome back to Five Star Chevrolet, erikao.recinos! Keeping you comfortable and your vehicle running well is our priority. Let us know when we can help again at 972-389-6700. Between visits, we always welcome your care questions. Thank you, Chris Selbach, Service Director

July 29, 2021

Super happy with the service. Amanda took great care of me and Service tech Manuel even send me a video to explain me what was the reason of my problem, what was going to be done and the status of my vehic More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel
Aug 02, 2021 -

Five Star Chevrolet responded

Jomaruba20, It is always great to hear from our Five Star Chevrolet customers! Thanks for taking the time to mention Amanda and the service you received at our dealership. Customer care continues, so please contact us at 972-389-6700 when you have additional questions. We will be happy to help. Take Care, ChrisSelbach, Service Director

July 26, 2021

Service was excellent service advisor Amanda did a good job service was fast They do excellent work on my truck I recommend Five Star Chevrolet to anybody More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Five Star Chevrolet responded

Thank you, Angel, for choosing Five Star Chevrolet for your automotive care. Amanda and I welcome additional questions at 972-389-6700. We want you completely safe and knowledgeable about your vehicle. Please stay in touch, Chris Selbach, Service Director

July 21, 2021

Quick and friendly service but the trim on my roof doesn’t seem like it will last couldn’t fix my other issue had to order the part More

by ginamariejerome60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Jonathan Torres, Karina Najera, Ryan Knowles
Jul 22, 2021 -

Five Star Chevrolet responded

Hello ginamariejerome60, Your feedback is important and we appreciate your patience as we wait on the delivery of the parts needed to complete your repair. Upon your return, we will address the trim to assure you of its adherence. Please feel free to reach me directly at cselbach@sampack.com or 972-389-6700. Your complete satisfaction is my concern. Sincerely, Chris Selbach, Service Director

July 21, 2021

Amanda has been dealing with me for about 4 years. During this time I have had to but a new truck. I will not go to another dealership because of Amanda. More

by Dustan Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Five Star Chevrolet responded

Thank you, Mr. Hicks, for your loyalty to Amanda and Five Star Chevrolet. We are happy to have the chance to help in our service center. Reach us again at 972-389-6700. Your driving safety and comfort are our priority. Thanks again, Chris Selbach, Service Director

July 21, 2021

Really appreciate Amanda for going over and beyond to resolve a situation with the warranty. Technician took time to talk to me about the repair. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Knowles
Jul 22, 2021 -

Five Star Chevrolet responded

Thank you, William, for allowing us to help you care for your vehicle. If you have additional concerns, please reach Amanda or me at 972-389-6700. We want to keep you fully informed about the care of your auto. Take Care, Chris Selbach, Service Director

Jul 23, 2021 -

Five Star Chevrolet responded

Thank you, William, for allowing us to help you care for your vehicle. If you have additional concerns, please reach Amanda or me at 972-389-6700. We want to keep you fully informed about the care of your auto. Take Care, Chris Selbach, Service Director

July 20, 2021

My experience with this Chevy dealership is always great could not ask for better service they are always professional and friendly and my service rep, Brian Witham, was very knowledgeable. Will be coming b More

by Andres R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Witham
Jul 21, 2021 -

Five Star Chevrolet responded

Hello Andres, You are a valued Five Star Chevrolet! We want to help you fully enjoy your vehicle and we welcome all of your automotive questions at 972-389-6700. Brian and I look forward to seeing you again. Thank you, Chris Selbach, Service Director

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