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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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December 28, 2020

Everyone is always cordial. Work completed in time range given. Very customer oriented. Service tech always checks to see how I’m doing. Enjoy coming here. More

by Lmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Dec 29, 2020 -

Five Star Chevrolet responded

Thank you, Lmyers, for rating your visit to the service center at Five Star Chevrolet. Your comfort at the dealership and while you are on the road are priorities. Let Jeff or me know when you have additional vehicle care concerns at 972-389-6700. We will look forward to seeing you again. Best Regards, Joe Marchbanks, Service Director

December 22, 2020

Very professional and knowledgeable group of people. There was no waiting for service. My service advisor was very friendly and personable. I would definitely recommend a friend. More

by Jay Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Dec 22, 2020 -

Five Star Chevrolet responded

Hello Jay! Thank you for rating your visit to the service center at Five Star Chevrolet. We really appreciate your review and recommendation. As a valued customer, we want to hear from you at 972-389-6700 any time you have vehicle care concerns. Happy Holidays, Joe Marchbanks, Service Director

December 21, 2020

The service that has done today was excellent service I appreciate Humberto Luna for everything he done is so good keep doing that see you in the next service More

by sami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Dec 22, 2020 -

Five Star Chevrolet responded

Sami, We look forward to seeing you again at Five Star Chevrolet. Humberto and I welcome any maintenance concerns at 972-389-6700. Any time you need our advice, we will be ready to help. Safe Travels, Joe Marchbanks, Service Director

December 20, 2020

Service was amazing . They were helpful and knowledgeable. I will definitely go back for future service. Really was five star service and I recommend you use them More

by ericg626
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Dec 20, 2020 -

Five Star Chevrolet responded

Ericg626, Everyone at Five Star Chevrolet thanks you for recognizing our service team. We believe communication is important to help our customers enjoy a comfortable ride. Please do not hesitate to call us again at 972-389-6700. We want to help you in any way we can. Thank you, Joe Marchbanks, Service Director

December 15, 2020

Thanks Amanda for everything and for helping on this hard times !!! I’m back in the road thanks would definitely would be back if needed More

by ninodeoro2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Five Star Chevrolet responded

Thank you, ninodeoro2011, for choosing the service center at Five Star Chevrolet. Amanda is very customer-centered, so please do not hesitate to reach out to either of us at 972-389-6700. We want to share our automotive knowledge to keep you comfortable during your travels. Happy Holidays, Joe Marchbanks, Service Director

December 08, 2020

These people listen to the problems and make sure the issues are addressed. They dont just say WE DIDNT HEAR IT. They are really an asset to your company More

by Jan morris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff moore, Jeff Mauldin, Humberto Luna, Ryan Knowles
Dec 09, 2020 -

Five Star Chevrolet responded

Hello Jan! Thank you very much for the long list of staff at Five Star Chevrolet that helped during your service visit. We all remain available at 972-389-6700 for future repair and maintenance concerns. Do not hesitate to call us! You are a valued customer and we are all here to help you. Thanks again and safe travels, Joe Marchbanks, Service Director

December 05, 2020

The service here at Five Star is excellent. The salesman Yulian Equihua is the best. If all of your sales staff worked like Yulian Five Star would double the amount of cars or trucks that was sold. More

by Camaro Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Dec 06, 2020 -

Five Star Chevrolet responded

Thank you, Camaro Jack, for recognizing Yulian and Five Star Chevrolet. We appreciate the chance to work with you and we want to hear from you again at 972-389-6700. Please let us know when we can share our vehicle advice. Safe Travels, Joe Marchbanks, Service Director

December 02, 2020

By far the best experience I've ever had. EDO was my salesman and he was the most patient and passionate salesman I've ever met. I would definitely return and will tell my friends about EDO. More

by Urbncowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Luna, Edo Osmanovic
Dec 02, 2020 -

Five Star Chevrolet responded

Thank you, Urbncowboy, for taking the time to recognize Edo and the service team at Five Star Chevrolet. We are excited to help you in both the sales and service departments. Any time we can offer our automotive advice we want to hear from you at 972-389-6700. Keeping you informed about the technology and care of your Chevy is the goal. Thanks again, Michael Leatherwood, Community Relations Manager

November 28, 2020

Staff is always nice and gives you updates as your car is being serviced. Always courteous and cleanliness though out the service center. Never any issues More

by jennifer.baeza75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Five Star Chevrolet responded

Jennifer, Thank you for your loyalty to Five Star Chevrolet. Your driving safety and comfort are important to us. Please let Amanda or me when you need our maintenance advice at 972-389-6700. We look forward to seeing you again. Take Care, Joe Marchbanks, Service Director

November 28, 2020

Awesome service every time I go. Even with the Covid restrictions I still felt comfortable. It’s the little things that matter most. Special thanks for the complimentary wash, even though it’s suppose t More

by Ctwhite41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Karina Najera
Nov 30, 2020 -

Five Star Chevrolet responded

Thank you, Ctwhite41, for making Five Star Chevrolet your service center. Our advisors and team remain available for additional care concerns at 972-389-6700. Your safety on the roads and at our dealership is a priority. Happy Holidays, Joe Marchbanks, Service Director

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