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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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May 28, 2020

The team at Sam Pack five Star Chevrolet were extremely respectful, courteous, polite and knowledgeable. I set up an appointment the night before my service was to be preformed without any trouble. When I More

by peteclark1313
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
May 29, 2020 -

Five Star Chevrolet responded

Thank you for choosing Five Star Chevrolet for your auto's care, peteclark1313. We would love the opportunity to help with additional maintenance needs. Please stay in touch with Humberto or me at 972-389-6700. We will be ready to take care of you and your vehicle. Best Regards, Joe Marchbanks, Service Director

May 27, 2020

Five Star Chevrolet was very responsive to my Tahoe maintenance needs. They discovered a dangerous leak in my tire while doing my tire rotation and brought it to my attention so that I could replace th More

by evezina
Recommend Dealer
Yes
Employees Worked With
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilio Santos, Jeff Mauldin, Herb Lockhart
May 28, 2020 -

Five Star Chevrolet responded

Thank you, evezina, for choosing the service team at Five Star Chevrolet for the care of your Tahoe. Our goal is to make your travel safe and comfortable. Call us any time you have vehicle concerns at 972-389-6700. We will be more than happy to keep your SUV running well. Take Care, Joe Marchbanks, Service Director

May 24, 2020

Very satisfied customer Jeff took care of me and was able to get my transmission mount problem replaced. I was very pleased with the Service. I would recommend. More

by Jedw1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 25, 2020 -

Five Star Chevrolet responded

Thank you for choosing the service center at Five Star Chevrolet, Jedw1946! Jeff, Bee, and I wish to continue helping with your vehicle's care and we ask that you stay in touch at 972-389-6700. We are happy to share our automotive knowledge to keep you comfortable during your drive. Best Regards, Joe Marchbanks, Service Director

May 18, 2020

I would like to thanks the to best service, mr Jeff Mauldin and Mr Humberto luna . The price is fair as well. Keep the hard work Thank you . . More

by Woin_mul
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin, Humberto Luna
May 18, 2020 -

Five Star Chevrolet responded

Hello Woin_mul, Thank you for sharing your service experience at Five Star Chevrolet. When Jeff, Humberto, or I can be of further service, please give us a call at 972-389-6700. We want you safe and your vehicle running well. Take care, Joe Marchbanks, Service Director

May 16, 2020

Jeff is always so great as well as everyone in service! Thanks for making my AC cold again! My kids really appreciate it as well! More

by renwray
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 18, 2020 -

Five Star Chevrolet responded

Thank you, renwray, for your loyalty to Five Star Chevrolet. Please stay in touch with Jeff, Bee, or me at 972-389-6700. We want you totally comfortable in your vehicle. Take Care, Joe Marchbanks, Service Director

May 14, 2020

Great customer service and Amanda my service writer communicated with me very well. The work was done in a timely manner. I will be back More

by Michael.Cantu
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Five Star Chevrolet responded

Thank you, Michael.Cantu, for taking the time to share your service experience at Five Star Chevrolet. When maintenance or care questions arise, Amanda and I are ready to help. We look forward to your call at 972-389-6700. Safe travels and thanks again, Joe Marchbanks, Service Director

May 14, 2020

Everything was great Went in for a recall, but it was Everything was great Went in for a recall, but it was much worse Jeff took care of getting the part and having in installed. The tahoe stops as it More

by paulmweideman
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 14, 2020 -

Five Star Chevrolet responded

Hello Paul, We are here to serve! Thank you for endorsing the service team at Five Star Chevrolet. When Jeff or I can help with the care of your Tahoe in the future, please let us know at 972-389-6700. Your driving comfort and safety are a priority. Take Care, Joe Marchbanks, Service Director

May 10, 2020

Read about the dealership online and decided to check for myself and the experience was great, Read about the other options available and will be back .. More

by Robfoster
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 11, 2020 -

Five Star Chevrolet responded

Hello Robfoster! Thank you for giving the team at Five Star Chevrolet the opportunity to welcome you to our dealership. We appreciate your feedback and we look forward to helping you again. Please stay in touch at 972-389-6700. Safe travels, Michael Leatherwood, Customer Relations Manager

May 06, 2020

Personal really friendly, good service (oil change), my car was done on a good time (with out appointment) and always in touch with me via text message. More

by danny
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Five Star Chevrolet responded

Hello Danny, Thank you for choosing the service center at Five Star Chevrolet for your vehicle's care. Amanda and I are available at 972-389-6700 to continue helping with your automotive needs. We look forward to serving you again. Best Regards, Joe Marchbanks, Service Director

May 04, 2020

Joe Marchbank and his team were extremely courteous, professional,knowledgeable, and friendly. I'll continue to call you my chevy house because of the quality repairs that were done to my 2009 Colora More

by Cfromd
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Jonathan Torres, Humberto Luna, Crystal Wiggings, Karina Najera
May 04, 2020 -

Five Star Chevrolet responded

Hello Cfromd! Thank you so much for your feedback and recognition of the service team at Five Star Chevrolet. It is important to us that we continue to share our vehicle knowledge to make certain you enjoy driving your Colorado. We look forward to hearing from you every time you have questions about your truck at 817-438-1700. Again, thank for your business and review. Best Regards, Joe Marchbanks, Service Director

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