Five Star Chrysler Dodge Jeep Ram Warner Robins

Jeff was awesome! He went above and beyond to find us the Ram Truck of our choice. He made sure we received what we were looking for and wanted. Ram Truck of our choice. He made sure we received what we were looking for and wanted. More

I had a great sales experience at Five Star with Jeff Teague! He was the most truthful and up front salesman that I have ever worked with, which is a very important detail when making such a large purcha Teague! He was the most truthful and up front salesman that I have ever worked with, which is a very important detail when making such a large purchase. He walked me through every step from the beginning to the end and couldn't have been more helpful. My wife and I had our 2 young daughters with us and he kept them occupied while we explored the vehicles which made the experience way less stressful for those that have children you know what I mean. I couldn't have asked for a better experience and I am on my 23rd vehicle, so I have been around the sales industry for a while. I HIGHLY suggest this dealership and Jeff as a salesman! you will not be disappointed! More

I want to thank the Five Star team for all their assistance. I came in with the everything I wanted in a car and showed Mr. Don Johnson. He was very helpful even though you guys did not have the ca assistance. I came in with the everything I wanted in a car and showed Mr. Don Johnson. He was very helpful even though you guys did not have the car I wanted in stock he got with Mr. Allen and was able to locate my car. It took about a week to get the car in but they accommodated me with a loaner car and gas while I waited so no out of pocket fees for me on gas that week. Once my car arrived they gave it to me on a full tank of gas. I really enjoyed my experience and would recommend you guys to my friends. More

I had a very bad experience with one of the employees at this dealership a few months ago. I was sure I'd never go back there until jeremy contacted me on one of the other review sites. After the relationsh this dealership a few months ago. I was sure I'd never go back there until jeremy contacted me on one of the other review sites. After the relationship I had with this dealer it was only fair that I give them a chance to right the wrong of one worthless employee, which doesn't work there anymore fyi. Well brandon and jeremy went above and beyond to make sure I got the deal I was looking for. The only reason I didn't drive that truck home was no fault of theirs. I'm more then satisfied with fivestar and how quickly they reached out to me to resolve the problem. Glad to, cause I didn't feel comfortable shopping else where. More

I dont Understand the bad reviews here on this dealership.From my very first contact (over the Phone) to Driving out the Driveway, Everyone I had Contact with was Great. Mary was wonderful ON the dealership.From my very first contact (over the Phone) to Driving out the Driveway, Everyone I had Contact with was Great. Mary was wonderful ON the phone and in person. Very Helpful and Friendly. Randy B (Great Guy-Ex military Straight shooter kind salesman) Randy was very helpful and Knowleage about the Product. I wont bore you with he details But these people had A+ Customer service at 5:00 pm ON a Friday. I have 25 years in Customer service and 35 years as a CAr Nut. My time at Five Star changed my bad attitude about dealership. If you need a car New or Used ,Go see Five star. More

The salesman was very knowledgeable about the Ram trucks. Even though the model I wanted was not at the dealership, he found one exactly like I wanted. Financing was extremely easy and the staff was able t Even though the model I wanted was not at the dealership, he found one exactly like I wanted. Financing was extremely easy and the staff was able to put me at ease by finding the best financing. Delivery was timely and the salesman answered all my questions. More

the sales person tokk me to look at all cars i was interested in.he let me make that decision. he worked very hard to get me the deal i could afford.he was kind and considerate,he did not push me to a interested in.he let me make that decision. he worked very hard to get me the deal i could afford.he was kind and considerate,he did not push me to accept a deal i could not afford.he was totally wonderful. the loan officer was great.he thoroughly explain the advantages of every offer.he even made extra effort to speak to me the next time i was there.unlike another dealer i visited,your people did not assume i was just browsing just because im an old lady..i cannot say enough good things about this dealership and your service dept. thank you so much. More

Purchased jeep. Check engine light won't stay off. Service cant fix it. Sales manager was rude. Stuck with vehicle I HATE. Dealership not recommended. Service cant fix it. Sales manager was rude. Stuck with vehicle I HATE. Dealership not recommended. More

Mr. Everett Woolen was very professional and friendly. He helped me get a new RAM truck that I have always wanted even with the negative equity in my trade. I would not have gotten a better deal anywhere He helped me get a new RAM truck that I have always wanted even with the negative equity in my trade. I would not have gotten a better deal anywhere else. Definitely have a customer for life. More

We went in and looked around and gave the salesman our budget total price. We had already been approved for a loan for a certain amount and had all the information for the salesman. We decided on several budget total price. We had already been approved for a loan for a certain amount and had all the information for the salesman. We decided on several cars and he took our information and started the process. We asked the price of the car to see if it was in our budget. He would not give us the price and then asked me to sign a paper without knowing price or payments. I refused and after waiting an hour with no answer, we decided to leave. The sales team and a manager got in the way f the door and my wife was trapped inside while I was outside. I finally got my wife outside and 4 people followed us to our car telling us to come back and saying they got it all figured out and could meet our budget. I told them to call me when the paperwork was ready and they had a solid number. I got a call within 15 minutes and then for the next 3 hours, I received 18 calls. Every time the guys told me they had the right figures and all we had to do was come sign and we would be done in a few minutes. When we showed up, they did not have anything ready and told us it would be a few more minutes. We ended up spending about 9 hours there altogether. I understand trying to reach our budget was tough and appreciate their dedication to making it happen but was upset about how they kept harrassing me on the phone and kept saying just a few more minutes. We had to go back the following day and before arriving, a customer service person called and asked how was the transaction. I explained we were happy with the payment and car and appreciated how hard they worked but was upset about the lying and length of time it took. When we went in to finish everything, a "sales manager" walks up to us in the showroom and starts yelling at me for giving them negative feedback and threatened to come to my job and make complaints against me. We asked for our second key to the car that we had yet to receive and we were told it was in a bag somewhere and if/when they come across it, they would call. The whole experience was awful and no matter how much they offer for a referral, I wouldn't feel good about sending anyone here. The whole situation made us so uncomfortable, we don't even feel as though we can go there for the 2 years of free oil changes they promised us. Please do yourself a favor and go elsewhere. More