Five Star Chrysler Dodge Jeep Ram of Macon

I first went looking to buy tried to get sales manager to give me a deal because they wanted $5,000 more then another place but he would not even a single penny off so I bought my Jeep else where howeve give me a deal because they wanted $5,000 more then another place but he would not even a single penny off so I bought my Jeep else where however I took my new Jeep to "five star" reason I got hit so I took it to "five star" to allow them to repair damage and before this they had changed my jeep oil more then 5 times but after they repaired my jeep I notice dirt in the paint "five star" painted and the intena was very loose so I took my jeep back not once but total of 5 times but never was the issues fixed the last time today and NEVER EVER WILL I GO BACK I AM STILL BLOWN AWAY HOW RUDE "SCOTT" WAS NOW I WILL LET EVERYONE I KNOW ABOUT "FIVE STAR" WORD OF MOUTH IS THE BEST AND I WILL BE USING MY MOUTH A WHOLE LOTS THANKS I RATE FIVE STAR WORST DEALERSHIP EVER More

Worst experience in my life when it came to shopping for Worst experience in my life when it came to shopping for a car. I was greeted then shuffled into an office then hurried into a credit applicatio Worst experience in my life when it came to shopping for a car. I was greeted then shuffled into an office then hurried into a credit application even though i said in the onset I had no credit at all. The salesman kept stopping periodically to go do other things leaving me and my wife in the office for about ten minute intervals at a time. He also put my wife's info on the credit application when I never actually said we were doing a joint application. After about an hour he finally tells me unfortunately there's nothing they can do for me. 1. I've never financed a car in my life but I do know if you put a very large down payment even with no credit you can finance a vehicle yet he never gave me the option. 2.He never even asked if I had a someone who would co-sign for me ( Which I do) 3. Lastly my wife had important financial information that was given to him to print that was never returned to us and when she called she was given no help to locate or rectify the situation the Secretary and Mr Hodges took a oh well that's your problem stance. I'm glad they said there's nothing they can do for me cause I would not want to give any business to such ungrateful non helpful people. More

Didn't want to sell me the Used car but was trying on selling me a new dodge. They B.S you with lots of numbers. Overly priced and no military discounts even on a new. selling me a new dodge. They B.S you with lots of numbers. Overly priced and no military discounts even on a new. More

I chose to have my 2011 Chevy Camaro SS repaired @ Five Star Collision Center with the manager David Sullivan on 5/6/13. I picked the vehicle up 5/10/13. On 5/13/13, I opened the trunk and noticed that the Star Collision Center with the manager David Sullivan on 5/6/13. I picked the vehicle up 5/10/13. On 5/13/13, I opened the trunk and noticed that the panel cover over the rear lights had been scratched and abused by whoever repaired the accident rear damage. I spoke with David Sullivan and he stated that the abuse and damage did not happen at his shop. I bought this vehicle from this Five Star Dealership. I have also purchased 6 vehicles from Dorothy Lamar @ this dealership since 2003. Is this how you treat your loyal customers- damage their vehicles and make up an excuse to get out of paying for the damages? On 5/13/13, I ordered and will pay for the new panel myself from the Five Star Dealership in Warner Robins. I don't appreciate being treated this way. I have had David Sullivan to repair two other vehicles of minds and have never experienced any problems up to now.These damages did occur in the Collision Center David Sullivan manages. This complaint is not on the Dealership, it is on the Collision Center on Riverside Drive- Macon, GA. More

These people will let you buy a car and will not car if you break down or not and will not help you at all you break down or not and will not help you at all More

Ethan Estenoz was a great sales man and I rated him a 10+++, however the man who I dealt with on the financial end was not so great. I would rate his professionalism a 3---. He was very upset that I woul 10+++, however the man who I dealt with on the financial end was not so great. I would rate his professionalism a 3---. He was very upset that I would not bend for the GAP plan with my contract. I was very angry with how his reacted towards my denial of the plan was and I didnt appreciate how he turned a good situation to an ugly one. I explained everything to Ethan and I assured him that what the finance guy did would not deter me from giving him a high rating or bringing him more clients. He was quite reassuring and comforting in the matter. Great Job to Ethan Estenoz for his care and concern even in to the end of the sale!!! Raeshell Royal Detective Secretary Macon, GA. More