Five Star Ford Lincoln

Good service/prices I went to Honda before coming here and the difference as crazy! Ford took the time to ask my budget and find out what I was looking for. They got me e I went to Honda before coming here and the difference as crazy! Ford took the time to ask my budget and find out what I was looking for. They got me exactly what I was looking for. And surprisingly when i was down tl two vehicles the salesman, Jerry Grey, was suggesting/favoring the cheaper of the two (which I expect salesman to push for the more expensive because of commission). Jerry worked with my mom, who was helping me while in another state via the phone and was very open to her suggestions. Only thing that was a downfall is it took quite a while. I think part of that was because the salesman was still trying to sell me the car that I already decided was the one. My only suggestion would be to talk a bit less. More

Purchasing a used vehicle. On the 15 of MAY, I was in need of transportation. I stopped by Ford-Lincoln on Russell Pkwy and was introduced to Mr Grey, he was the sales person. T On the 15 of MAY, I was in need of transportation. I stopped by Ford-Lincoln on Russell Pkwy and was introduced to Mr Grey, he was the sales person. Told what I needed and how much I was willing to spend. Within two hours after taking all the necessary information, he presented me with the perfect vehicle which after test driving it, I was very satisfied.The size of the vehicle, gas mileage, the car actual mileage was just right More

Great help I appreciate you for taking the time out to assist me in the lot. I look forward to coming back to do more business with you. I appreciate you for taking the time out to assist me in the lot. I look forward to coming back to do more business with you. More

New Truck Purchase Excellent customer service! We found our truck online on Saturday night. I sent the "availability request email" at 8p. We received a call from GM @ 8 Excellent customer service! We found our truck online on Saturday night. I sent the "availability request email" at 8p. We received a call from GM @ 8:05pm. We made arrangements to come down on Monday morning to view truck since Sunday was Mother's Day. Sunday midmorning we received an email with 2 videos showing us our truck inside and out that was made strictly for us. This was especially nice since the dealership was supposed to be closed on Sundays. Monday we came down (80 mile drive) and purchased the truck for the price that was quoted online and over phone. No hassles, no haggling. It was the smoothest experience from start to finish. We had our financing in place before going to dealership. I would highly recommend Five Star Ford Lincoln. More

Battery for keypad Calvin Piper was very helpful, kind and courteous. He has very good customer service skills. He greeted me with a smile and made sure I was satisfied Calvin Piper was very helpful, kind and courteous. He has very good customer service skills. He greeted me with a smile and made sure I was satisfied in a short time. May God bless him is my pray. More

Excellent Experience Purchasing my first vehicle at Five Star Ford was excellent. They weren't pushy and did everything they could to help me with a great attitude. I reco Purchasing my first vehicle at Five Star Ford was excellent. They weren't pushy and did everything they could to help me with a great attitude. I recommend everyone to come buy a car at Five Star Ford. More

Salesperson was very easy to work with The salesperson was very knowledgeable and seemed genuinely concerned about getting the car to the price we were willing to pay. His name is Tom Hicks The salesperson was very knowledgeable and seemed genuinely concerned about getting the car to the price we were willing to pay. His name is Tom Hicks and I highly recommend you ask for him. I realize the sales manager is who makes final decisions but Tom carried our concerns and they quickly reached an acceptable contract for a new car with us. I have had bad dealings before with salesmen but Tom restored my faith in car dealers and salesmen in general, I appreciate the ease and low pressure sales techniques and left feeling good about my experience. More

Second time charm After buy a new F150 at Five Star and then totaling it two weeks later. I returned to the same salesman, M. West. He was concerned that I was alright. After buy a new F150 at Five Star and then totaling it two weeks later. I returned to the same salesman, M. West. He was concerned that I was alright. Then he set out to find me a replacement F150. He had two setting out front for me to look at, I had previously asked about them. We went for a test drive. Upon returning we made the deal. Two and a half hours later I drove home in another beautiful F150 More

Excellent service! Very nice and knowledgeable staff. I was in a rush that day and they were able to get my truck to me very quickly! Thank you! Very nice and knowledgeable staff. I was in a rush that day and they were able to get my truck to me very quickly! Thank you! More

Awesome experience My salesman Jerry Gray is awesome. He's the best salesman ever! If you want a awesome experience with a salesman who isn't pushy and very knowledgea My salesman Jerry Gray is awesome. He's the best salesman ever! If you want a awesome experience with a salesman who isn't pushy and very knowledgeable go see Jerry. More