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Five Star Ford Lincoln - Service Center

Warner Robins, GA

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144 Reviews

144 Reviews of Five Star Ford Lincoln - Service Center

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March 12, 2020

Ken Avera and service department took excellent care of me I brought my Ranger in for service and Ken Avera and the service department took excellent of me and my vehicle during my visit. Everyone was friendly More

by scott.huyett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Avera
Mar 13, 2020 -

Five Star Ford Lincoln responded

Scott, Thank you for taking the time to write a review! We're thrilled to hear Ken went above and beyond to assist you with a high level of customer service and made sure you are satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 11, 2020

Excellent Service Always! Five Star service department never disappoints me. Thanks to Service Advisor (Beau) for providing professional and courteous service. My oil chan More

by P. Saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin, Beau, Nick
Mar 12, 2020 -

Five Star Ford Lincoln responded

Pat, thank you for the 5-star rating and great review! We are delighted to know that you enjoy our Service Department and that Beau is always helpful, professional, knowledgeable, and courteous. We value your business and we look forward to any future visits!

March 06, 2020

My experience at five star service department was great. Ken & Nic was very helpful and truly conducted themself as a professional. Ken & Nic are a true asset to the five star service department. Matter of More

by Slim
Recommend Dealer
Yes
Employees Worked With
Ken, & Nick
Mar 07, 2020 -

Five Star Ford Lincoln responded

Slim, Thank you so much for taking the time to share your great experience. We'll be sure to thank Ken and Nick for their excellent level of service. Let us know if we can do anything else for you! We always want to do what we can to help. We wish you a wonderful day!

March 01, 2020

The dealership service department preformed outstanding service on my schedule oil change and three recalled notices. The service technician Wesley Garlock also followed up with informing me about the corr More

by dlindsey604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Garlock
Mar 02, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive feedback! We are happy to know that our Service Department was outstanding and with the help of Wesley. We hope that you will continue to visit us in the future!

February 12, 2020

Kaycie was professional and courteous. She kept me informed about my vehicle every step of the way and was knowledgeable when I asked questions. Overall great experience. More

by maurice_nelson6
Recommend Dealer
Yes
Employees Worked With
Kaycie
Feb 13, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review, Maurice! We will be sure to thank Kaycie for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 09, 2020

Wow! Very fast! In and out in less than an hour. I was very impressed. Shawna was very helpful at check in and check out. More

by tgbryant86
Recommend Dealer
Yes
Employees Worked With
Shawna
Feb 10, 2020 -

Five Star Ford Lincoln responded

Thank you so much for your great comments for Shawna. We are glad to have gotten you on your way quickly. Let us know if we can assist again with any service needs!

February 07, 2020

Easy to work with. Very professional. Will definitely go again.Made sure that car was fixed properly. Even got all the issues that might’ve been missed More

by Ipbris
Recommend Dealer
Yes
Employees Worked With
Kasey
Feb 07, 2020 -

Five Star Ford Lincoln responded

Thank you for your review! We're glad to hear that we could be of service. We appreciate your business and hope to see you again!

February 06, 2020

Giving three stars for this service. Went in for my first 5000 mile service on my 2019 Ford Ranger. They were also fixing a recall and rotating my tires. I have been done on tire rotation before and s More

by Cyril
Recommend Dealer
Yes
Employees Worked With
No names remembered
Feb 07, 2020 -

Five Star Ford Lincoln responded

Cyril, Thank you for bringing your situation to my attention. I regret to hear about the challenges you've experienced with our service department. I would appreciate the opportunity to address any lingering concerns. Please reach out to me at your earliest convenience. I hope to hear from you soon. Best, Patrick Hoye General Manager phoye@fivestaronline.net

January 30, 2020

Good service done by knowledgeable people, courteous, explained what needed done in a clear way, repairs done quickly, good detail, professional people who I’ve known for several years More

by Steve m
Recommend Dealer
Yes
Employees Worked With
Nic
Jan 31, 2020 -

Five Star Ford Lincoln responded

Thanks, Steve. We appreciate your continued business and review. You are always welcome to visit.

January 25, 2020

oil change brought my edge to get 5000 mile oil changed.they also did work on the rear brakes.service department was friendly and kept me informed. More

by dogmanbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
work with service dept don't remember names
Jan 25, 2020 -

Five Star Ford Lincoln responded

Thank you for taking the time to share your feedback about your oil change. We really appreciate it and we welcome you again!

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