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Five Star Ford Stone Mountain
Snellville, GA
264 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 264 reviews
July 20, 2020
My service advisor Brandi was awesome, very attentive, professional actually listen to what i needed and answered all my questions. Very satisfied, will return again. professional actually listen to what i needed and answered all my questions. Very satisfied, will return again. More
by Evasiveed
Employees Worked With
Brandi Statham
July 20, 2020
Sales (Thrower) contact was fine and seemed sincere. Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site wh Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site where it was offered. Finance said it was not available and should have been removed. They refused to honor their own offer. As of this morning it is still on the 5star web site (bait & switch?) The finance guy was also a little too concerned with pushing extra coverages. More
by Georgiapride2000
July 16, 2020
Always friendly and get the job done on time. No issues. They are Five Star For A Reason. Tim Sykes was easy to deal with and made my visit a pleasure! They are Five Star For A Reason. Tim Sykes was easy to deal with and made my visit a pleasure! More
by Joew64
Employees Worked With
Tim Sykes
July 15, 2020
Service Advisor Karla helped me when I came in for my oil change & tire rotation. She was friendly, prompt and made sure provided constant status updates while I waited. change & tire rotation. She was friendly, prompt and made sure provided constant status updates while I waited. More
by FordLady74
Employees Worked With
Karla Liranzo
July 14, 2020
Rob was absolutely the nicest and friendliest salesman! Very helpful and knowledgeable and wasn’t pushy at all which was a bonus for me! Definitely would recommend them to anyone Very helpful and knowledgeable and wasn’t pushy at all which was a bonus for me! Definitely would recommend them to anyone More
by Tara
Employees Worked With
Ron Thrower
July 14, 2020
Great service the people are well respected they make sure the job is done right always in top of there game I will be back sure the job is done right always in top of there game I will be back More
by dennisbrooks182
Employees Worked With
Service Brandy did and excellent job of making sure that I was taking care of great work Brandy I'll be seeing you soon about oil change
July 11, 2020
Cedric made my first visit here a great one. He kept me informed throughout the entire process while my car was being serviced. He was also very detailed in explaining what they would be taking care of. informed throughout the entire process while my car was being serviced. He was also very detailed in explaining what they would be taking care of. More
by TRAVISSANDERS
Employees Worked With
Cedric
July 10, 2020
Service was amazing and couldn’t be any happier. I want to give a shout out to Keith my service advisor for hanging in their with me over the few months thank you. to give a shout out to Keith my service advisor for hanging in their with me over the few months thank you. More
by Kanmohf
Employees Worked With
Keith
