11 Ford Dealers near 30039near 30039

Service was fast and the desk agent went over service - schmitjan252

Service was fast and the desk agent went over service report with me. All staff friendly and courteous.

If you’re looking for an easy, stress-free vehicle buying - karyna.shields

If you’re looking for an easy, stress-free vehicle buying experience, ask for Matthew Mashburn at Atkins Ford! From start to finish, Matthew was outstanding. He was incredibly knowledgeable, answered every question we had, and made the entire process feel effortless. One thing I appreciated most was that he handled about 90% of everything over text, which is my preferred way to communicate. It saved us so much time and made the process incredibly convenient. When it came time to come to the dealership, we were in and out in just an hour and a half. Even though everything moved quickly, Matthew never rushed us or skipped over anything. He made sure we were completely comfortable with our purchase, gave us a thorough demonstration of every feature on our new Expedition, and made sure all of our questions were answered before we left. To top it all off, he even sent our kiddo home with ice cream, which was such a thoughtful touch and made the experience even more memorable. Excellent customer service is hard to find, and Matthew truly went above and beyond. He made us feel valued, respected our time, and delivered one of the best car-buying experiences we’ve ever had. We highly recommend asking for Matthew Mashburn if you’re shopping at Atkins Ford—you won’t be disappointed!

Good morning Thomas, I hope you are well. - CPikelis

Good morning Thomas, I hope you are well. I have tried several times to write a review on dealer rater and for some reason the system will not allow access. I sold a classic Mustang I had for almost 40 years and replaced it with a new one. I live in the Nashville area and my wife found my replacement at Courtesy Ford just outside of Atlanta. I negotiated the purchase over the phone with Thomas who is not a typical car salesman. He listened, was attentive, and refreshingly communicative and responsive. By the end of the week my wife and I traveled down and made the purchase. In person Thomas was on time and took his time. I met other associates who were engaging and seemed to enjoy their profession. The payment aspect was seamless and there was no push to oversell unnecessary products. My wife and I left happy with a beautiful new Mustang GT Premium convertible. That evening, we noticed some damage with the wheels and the mirror and contacted Thomas. Thomas made it clear that he would resolve all issues. He initially attempted to deal with a local Ford dealer to resolve but they were unresponsive. Thomas proactively sent a driver, Marsha who was wonderful, with a brand new Bronco for me to use while Courtesy completely resolved the issues. After about 10 days Marsha returned my Mustang and a new journey is underway. Thomas and the team set the standard for customer service. They could have stood idly by but took the right path. I will deal with Thomas and Courtesy Ford again when the time comes. A hugely positive overall experience. Christopher and Ann Pikelis Franklin, TN

My rep Darryl gets five stars. - D. Will

My rep Darryl gets five stars. Excellent customer service from the sales staff all the way to management. Great experience!

Theo was very courteous and helped us get the car and - Paul

Theo was very courteous and helped us get the car and deal that we wanted!

Very helpful in my vehicle search and took time to find - jhaney993

Very helpful in my vehicle search and took time to find the best match I will recommend friends and family

Best vehicle purchase experience that I ever had, Jorge - tfc946

Best vehicle purchase experience that I ever had, Jorge Salazar, Drew Robertson, and Devon Conners were the employees that we dealt with, all of them were awesome.

Had my first service on my 2024 f350 platinum Dave and - srhrdking

Had my first service on my 2024 f350 platinum Dave and his crew did a great job

Plain and simple if you do not buy it from there they do - jwsilverwater

Plain and simple if you do not buy it from there they do not want too work on it or do factory recalls.

Wish I could give negative stars!!!!! - HamrMan

Dishonest Dealer!!!!! I called on late Friday afternoon about a truck on thier website. Salemans confirms it's still for sale, I told him I would be there Saturday morning. Called Saturday morning, truck still there and for sale. I drove 1 HOUR from my house to arrive at 9am, test drove truck and loved it. Filled out application and signed it. 15 minutes later the saleman came back and said the manager said it sold the day before. IF IT'S SOLD, HOW IS IT STILL ON THE LOT AND I AM TEST DRIVING. Basically the truck was listed way below value to just get people in the door. IT IS STILL LISTED ON THE WEBSITE!!!!!!! Will be contacting the BBB on Monday morning about dishonest dealership.