Five Star Ford Stone Mountain

My experience with car dealerships over the years has been extremely bad to average until now. I dealt with Micheal Kaluta and was blown away with the education I received from him. Trucks have come a l been extremely bad to average until now. I dealt with Micheal Kaluta and was blown away with the education I received from him. Trucks have come a long way since I last owned one! The buying process was simple and fast with no xx. I also gexperienced the service dept (additional options added) a couple of days after the purchase and was equally impressed with Cedric and Sabrina. 5 Star Ford in Snellville Ga has reminded me what customer service feels like. Thank You More

Very professional and super easy to work with. My salesman, Will McQueen, was absolutely awesome and helped to make the process a breeze. I would highly recommend the fine folks over here. My salesman, Will McQueen, was absolutely awesome and helped to make the process a breeze. I would highly recommend the fine folks over here. More

Mike in new car sales was very easy to deal with. He shoots straight, Gives you the final price and you are out the door quickly. Everybody at the dealership from the general manager to the finance He shoots straight, Gives you the final price and you are out the door quickly. Everybody at the dealership from the general manager to the finance guy is top notch! Five stars you guys! More

Great to work with a team and dealership that has high ethics and makes the process easy ethics and makes the process easy More

So far this has been the best experience with a salesman and dealership I’ve had in the last 40 years. and dealership I’ve had in the last 40 years. More

good service in this dealer they are the best excellent service. I highly recommend this dealer service. I highly recommend this dealer More

The dealership was very nice and Josh was a great salesman! He was very attentive to my family and very knowledgeable! He had a great attitude and personality! salesman! He was very attentive to my family and very knowledgeable! He had a great attitude and personality! More

Carlos Valenciano is an excellent salesman! Professional, knowledgeable, easy to work with. Made my car buying experience easy and seemless. KM Prescott Professional, knowledgeable, easy to work with. Made my car buying experience easy and seemless. KM Prescott More

Drew was a professional and was straightforward to communicate and work with. Happy to know there are still good people in the truck business. communicate and work with. Happy to know there are still good people in the truck business. More

My F150 2013 has been in their service dept since Jan, I had a problem with something killing my battery, after 2 diagnostic checks On 3/15 they finally got back to me and said that I had a a Crack in my ta had a problem with something killing my battery, after 2 diagnostic checks On 3/15 they finally got back to me and said that I had a a Crack in my tail light that was the issue. Then 2 months later they called me back and said it was a module issue. A month later they called me back and said the module they put in had a recall. A month ago they called again and said that they got the new part in and was putting in, at 10a.m I got that call, they said after they put that part they will call me back by 12, i never received a call. I reached out 3 weeks later to see what was going on, I was called a week later, where I was told that the part is in and something else is going wrong so they need to do another diagnostic which I will be charged for. It's now July 3rd and still no call. Mind u while during all this time I have received 5 calls asking if I wanted to trade in my truck which I have not seen for 7 months. This is jus horrible customer service. More