Five Star Ford Stone Mountain

Very disappointment.😡 I have a Mustang...stereo display went blank so I took it to the dealer.. My service manager told me to replace APIM which was functioning properly and I paid $900 for the APIM..but t went blank so I took it to the dealer.. My service manager told me to replace APIM which was functioning properly and I paid $900 for the APIM..but that didn't work ... =screen was still blank. He told me that they have to keep trying to fix car until they fixed my car and I have to pay each and every services and parts fees. I decided to take my car back but wiper wasn't functioning ..when I asked, they said I have to replace wiper motor... But wiper motor was good , wiper fuse was in wrong place. I found that they just want to replace parts without knowing what is going with a car.. SOUNDS LIKE LOOTING PEOPLE. More

Hunter of Five Star Ford in Stone Mountain was amazing—so attentive, diligent, polite and thoughtful! We came for a routine complimentary oil change on our new car and left with a 15,000 mile service check t attentive, diligent, polite and thoughtful! We came for a routine complimentary oil change on our new car and left with a 15,000 mile service check that was all paid for through our Ford Pass point system! More

My service advisor Karla Liranzo was very helpful, friendly and informative. My vehicle was serviced and ready for me in a reasonable amount of time. friendly and informative. My vehicle was serviced and ready for me in a reasonable amount of time. More

Very pleased with the service. They really worked with me on what could be done price wise. Cedric was very helpful, nice and courteous. Cedric was great to great. me on what could be done price wise. Cedric was very helpful, nice and courteous. Cedric was great to great. More

Mike B is an excellent salesman. Showed great passion in his work and really listened to me as a customer. If it wasn't for Mike a deal wouldn't have been possible his work and really listened to me as a customer. If it wasn't for Mike a deal wouldn't have been possible More

Worked diligently to pin point the problem with my car. Job well done. I would use this location again. Brandi answered the phone and returned calls. Job well done. I would use this location again. Brandi answered the phone and returned calls. More

Buying my first Ford Ranger truck at Five Star and with Justin Ponder was a pleasure. He answered every question and has extremely responsive. Thank you! Justin Ponder was a pleasure. He answered every question and has extremely responsive. Thank you! More

The service was good. Everyone was nice a friendly. The only thing about this location is the prices are a bit steep. But the service was good. only thing about this location is the prices are a bit steep. But the service was good. More

Hunter gave us the best experience ever. He was very polite and made sure we was taking care in a timely manner. Will definitely visit here in the future. polite and made sure we was taking care in a timely manner. Will definitely visit here in the future. More

Brandi was very professional , helpful and very detail. Kept me informed the whole service visit. I would recommend everybody I work with to bring their vehicles. Kept me informed the whole service visit. I would recommend everybody I work with to bring their vehicles. More