Five Star Ford

Carlos was a pleasure to work with and went above and beyond to find a truck for us. Was persistent but not pushy. Tony in Finance was very helpful as well. beyond to find a truck for us. Was persistent but not pushy. Tony in Finance was very helpful as well. More

Brieanna Lopez treated us with respect and listen to what we were looking for in a car. She made our experience fun without the pressure, we requested no games be played and was happy to find we got our req we were looking for in a car. She made our experience fun without the pressure, we requested no games be played and was happy to find we got our request. We had been shopping for a Nissen and decided to stop by Five Star Ford and try out the Ford Fusion for a comparison. The rest is history, we drove off very happy we gave Five Star Ford a chance to sell us a car. Brieanna made the sale a success along with Carlos Hernandez and Bob Little. Thank you Five Star Ford you have another happy customer. More

Sam Limo was so helpful he make it easy to find everything I wanted. He came early and stayed late to fit into my time sch. Location was why I went to ford but Sam is why I stayed to buy my car everything I wanted. He came early and stayed late to fit into my time sch. Location was why I went to ford but Sam is why I stayed to buy my car More

We came in knowing we had a great short bed Ford pickup. We needed a long bed pick up and Rick Dike showed us several options to choose from. We test drove two, picked the one we liked, got a good trade in We needed a long bed pick up and Rick Dike showed us several options to choose from. We test drove two, picked the one we liked, got a good trade in on our pickup. Rick did a great job getting us our new pickup. Leonard Clanton spent time with us in our new pickup showing us how to work all the computer equipment. All in all it was a great day at the Ford House. More

Dealership didn't have the vehicle I wanted, Rick Dike went out to find exactly what I was looking for. Brought the vehicle from another dealer outside of the DFW metroplex, no obligations. Called me Dike went out to find exactly what I was looking for. Brought the vehicle from another dealer outside of the DFW metroplex, no obligations. Called me when it was ready....GREAT price, GREAT People More

I just wanted to let everyone know how great Justin I just wanted to let everyone know how great Justin Compton and the whole team at 5 Star Ford in North Richland Hills are. After spending the previou I just wanted to let everyone know how great Justin Compton and the whole team at 5 Star Ford in North Richland Hills are. After spending the previous 2 evenings trying to purchase a car from the competition, over 12 hors of time wasted, we decided to go back to 5 star and visit Justin. This is our second vehicle purchased here and I am thoroughly convinced I will never buy anywhere else again. Upon arrival we were greeted by several happy employees, I told them I was looking for Justin, I was reassured he would be right with us. We began to walk around the property, and when I turned around Justin was right there to help us out. It had been nearly 2yrs 3mths since our previous purchase but he recognized us, and even remembered us by name! From there it only got better, a busy Saturday at a car dealership isn't something that I normally look forward to, but I would go back everyday to five star as I was treated with the greatest respect and appreciation, not feeling like another deal, but a friend of the family. Justin asked what we were looking for and immediately pointed us in the right direction, our new car. He listened to us, no pressure, just empathy for our needs and situation, he quickly got the keys told us to check it out and sent us on our way. We returned a couple of hours later after our test drive, loved the car and Justin and the finance team had our deal put together in no time, and I forgot to mention for much less then I thought we would be spending, including the additional warranty! Five stars for 5 Star ford and especially to Justin Compton. You have truly put the joy of owning a new car as a top priority! Thank you from a new customer for life!! Sincerely, Tim Troxel More

We have purchased several cars from Alfred at Five Star Ford! He makes the car buying fun and you feel comfortable the way he does business!! He checks up on you after you have bought your vehicle, and is Ford! He makes the car buying fun and you feel comfortable the way he does business!! He checks up on you after you have bought your vehicle, and is always there to solve any problems that you have!!Thumbs up to him--hes the best!! More

The experience here was very good. It was the only dealership willing to show me what they were doing. The other local dealerships made me feel like I was unable to leave. I appreciated the respect re dealership willing to show me what they were doing. The other local dealerships made me feel like I was unable to leave. I appreciated the respect received here. More

From the moment we walked up to the building we were treated with respect and were never lied to or made to feel rushed into making a decision about a deal. My wife and I had a very pleasant and quick treated with respect and were never lied to or made to feel rushed into making a decision about a deal. My wife and I had a very pleasant and quick experience and everything they said they would do they did Josh and Melvin were a joy to work with. I can honestly say that this was the best experience we have ever had buying a new car. More

Lee Clanton, what can I say about this man? He is absolutely amazing. From the first time I spoke with him, I knew he was the salesman I had been looking for. My vehicle had been totaled about 3 week absolutely amazing. From the first time I spoke with him, I knew he was the salesman I had been looking for. My vehicle had been totaled about 3 weeks prior to speaking with Lee. In those 3 weeks I met the "used car salesman" more times than I want to remember. We were test driving a car and my husband found the original window sticker. The sale price on this USED car was higher than the sticker price when it was NEW!!! We found this kind of attitude over and over, locally, and over the phone or internet. Then I found Lee. The first time we spoke, he asked me what I was looking for. To my surprise he LISTENED to me. He did tell me what I was looking for was like trying to find a needle in a haystack... He was correct. Lee went ABOVE AND BEYOND and found MY car:):):) It took awhile and two trips to Dallas for us,but I would do it the same way again! Every time I walk outside and see my car, I smile and think to myself "I love my car, she is soooo cute" I was ready to settle until I met Lee. Lee loves his job, he knows Ford inside and out, and he believes in doing the right thing. I will forever call Lee Clanton when looking to buy a car:) Thank you Lee for not giving up on me!!!! Melanie Gaddy More