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Five Star Ford

4.9

6,898 Lifetime Reviews

6618 NE Loop 820, North Richland Hills, Texas 76180
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Top Reviewed Employees

Elbert (Tut) Edwards at Five Star Ford

Elbert (Tut) Edwards

Finance Manager
5.0
David "MIT" Welch at Five Star Ford

David "MIT" Welch

Finance Manager
5.0
Alfred El-Darazi at Five Star Ford

Alfred El-Darazi

Sales Professional
5.0
Rick Dike at Five Star Ford

Rick Dike

Sales Professional
5.0

Latest Reviews

December 14, 2019

"Rick Delivered Again!"

- sdestill

Rick Dike found the vehicle I wanted and delivered the next day. He always performs the highest level of service when we come in. David Hill was excellent in preparing our finance paperwork and explained everything completely. I We would only give the young lady that went over our truck a 3 Star rating. I know millenials think everyone knows the ends and outs of technology, but she blew through the inter workings of how the truck works. Instead of first setting us up with the online app, she atttempted to begin explaining how things worked. She went so fast, we became frustrated with her explanations and were ready to leave before we actually knew how the systems worked and what each button did. She acted like she was in a hurry and had other things to do. I would suggest next time, use someone that is more our age (seniors) to really go through the buttons and systems to make sure we know how things work before we drive off the lot. We'll probably be back for a refresher course some Saturday in the future.

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Employees Worked With

December 14, 2019

"I had an excellent experience with sales guy Casey and..."

- Mclearwater77

I had an excellent experience with sales guy Casey and Finance David “MIT”. They both helped out with everything I wanted and made the process go smoothly

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Employees Worked With

December 13, 2019

"Casey provided me the highest level of service in my..."

- Miles

Casey provided me the highest level of service in my search for a new F-150. He was extremely responsive to my wants and needs and made my search and buying experience as pleasant as possible. I would recommend Casey and the Five Star Ford team for any car buying needs.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines