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Five Star Ford

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Five Star Ford

Name: Five Star Ford
Address: 6618 NE Loop 820, North Richland Hills, TX, 76180, US
Telephone: (817) 500-0096
Rating: 4.9

4.9

6,898 Lifetime Reviews

6618 NE Loop 820, North Richland Hills, Texas 76180 Directions

Sales: (817) 500-0096

Service: (817) 479-9080

Parts: (817) 479-9080

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Excellent

99% Recommended

4.9

6,898 Lifetime Reviews

View 14 Awards

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.

Top Reviewed Employees

Elbert (Tut) Edwards

Finance Manager

5.0

View 846 Reviews

David "MIT" Welch

Finance Manager

5.0

View 302 Reviews

Alfred El-Darazi

Sales Professional

5.0

View 581 Reviews

Rick Dike

Sales Professional

5.0

View 457 Reviews

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Latest Reviews

December 14, 2019

"Rick Delivered Again!"

- sdestill

Rick Dike found the vehicle I wanted and delivered the next day. He always performs the highest level of service when we come in. David Hill was excellent in preparing our finance paperwork and explained everything completely. I We would only give the young lady that went over our truck a 3 Star rating. I know millenials think everyone knows the ends and outs of technology, but she blew through the inter workings of how the truck works. Instead of first setting us up with the online app, she atttempted to begin explaining how things worked. She went so fast, we became frustrated with her explanations and were ready to leave before we actually knew how the systems worked and what each button did. She acted like she was in a hurry and had other things to do. I would suggest next time, use someone that is more our age (seniors) to really go through the buttons and systems to make sure we know how things work before we drive off the lot. We'll probably be back for a refresher course some Saturday in the future.

Employees Worked With

Rick Dike

5.0

Brieanna Lopez

3.0

David Hill

5.0

December 14, 2019

"I had an excellent experience with sales guy Casey and..."

- Mclearwater77

I had an excellent experience with sales guy Casey and Finance David “MIT”. They both helped out with everything I wanted and made the process go smoothly

Employees Worked With

Casey Russell

5.0

David "MIT" Welch

5.0

December 13, 2019

"Casey provided me the highest level of service in my..."

- Miles

Casey provided me the highest level of service in my search for a new F-150. He was extremely responsive to my wants and needs and made my search and buying experience as pleasant as possible. I would recommend Casey and the Five Star Ford team for any car buying needs.

Employees Worked With

Casey Russell

5.0

David Hill

5.0

Justin Allerheiligen

5.0

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