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Five Star Ford

North Richland Hills, TX

4.9
8,828 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,828 reviews

October 14, 2026

⭐⭐⭐⭐⭐ Five Star Ford Understood the Assignment! I came in wanting a new Toyota Corolla Cross XLE, not a three-hour hostage situation with a finance department! Thankfully, Rick Dike in sales More

by KaylaSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
October 13, 2026

The service department team were great to work with. Specifically Odie took great care of me. More

by Cary.McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2026

Lewis Bass and Marissa Thompson were a great help and helped me get into a great vehicle. More

by whortondylan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2026

Darrin was great to work with during our recent purchase! From the moment we arrived till we exited with the keys, he provided us with outstanding customer service. He was upfront on pricing and the entire e More

by BrtSr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Marie Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin J. Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2026

They were respectful got to the point , helped me out on my questions about the truck and I ended up buying it. More

by jadenah512
Recommend Dealer
Yes
Employees Worked With
Preston Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2026

Alfred was Absoloutly amazing I have been doing business with him for 15 years and I couldn’t ask for a better sales man. Always so kind and knows exactly how to get exactly what I’m looking for. More

by Jac
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2026

i just purchased my 3rd vehicle from 5 Star Ford and will probably purchase my next there as well. The salesmen are always professional, helpful, honest and friendly. The vehicle is used and in great con More

by triegerb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2026

We had an amazing experience at Five Star Ford NRH! From the moment we walked in, everyone was friendly, professional, and genuinely helpful. The entire process was smooth and stress-free, and we never More

by Austin.smith3155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2026

No pressure at all. Very easy to work with. Attentive to your needs and listens and gives valuable advice. More

by eskornik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2026

I would like to thank our salesperson Lewis Bass for the most pleasant experience in purchasing our new Ford F350 Truck. The truck we described we were looking for was located at their overflow lot just a f More

by rdcorneliusaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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