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Five Star Ford

North Richland Hills, TX

4.9
8,828 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,828 reviews

April 01, 2010

When we buy a new vehicle we shop around a lot, review brochures, and study all information we can find. When we went to Five Star Ford and met Justin Compton we found a dealer and people we could work w More

by barryh49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton and Terry Rich, Justin Compton
March 31, 2010

BEST BUYING EXPERIENCE OF BUYING A NEW CAR WE'VE HAD IN A LONG, LONG TIME. FIRST OFF DOREEN MEET US SOON AFTER WE GOT OUT OF OUR CAR AND THOUGHT WE WERE LOOKING FOR SOMEONE? WE TOLD HER WE WEREN'T AND VERY P More

by TERRY & DONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOREEN, SAM, MO AND THE MANAGER, Doreen Parker Bainbridge
March 31, 2010

I would recommend 5 Star Ford to anyone interested in a Ford product because of the high integrity of Mr. Wood and his willingness to work with me in arriving at a satisfactory and positive vehicle purch More

by Elzie Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wood
March 30, 2010

Doreen & Five Star have and continue to bend over backwards to help us regardless of the issue. No other dealership does that. Because of Doreen and your finance managers, we'll continue to buy from More

by Tracie8cake2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
March 29, 2010

We have had great experiences with Five Star Ford, especially with Justin Compton. We have purchased 3 vehicles from Justin. He is great to work with and makes the process go very smoothly. We woul More

by Luv2laf924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Justin Compton
March 29, 2010

Robert met me in the parking lot, told him what I wanted, he showed me, understood my timeline, and was patient and did not force me into rushing the sale. When it came time to buy the car, we drove the car More

by djorcke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
March 27, 2010

The Sales Reprepresentative the I worked with was very tuned-in to my truck buying requirments and was very friendly and cordial to work with. There was no "hard sell" which I very much appreciated. I'm More

by bzombe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
March 26, 2010

This experience at Five Star Ford was our best ever. Marisa & Justin were totally prepared for our visit and she is extremely knowledgeable about the vehicles. Their dedication to Five Star is well bala More

by jws467
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson & Justin Compton, Justin Compton
March 23, 2010

The process for me was very easy. I dont like pressure sales and time consuming deals. i know what i want when i come in and really dont want added help beyond my specifics. i have bought from Justin be More

by cjmccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Justin Compton
March 23, 2010

Mark Lancaster was professional, helpful, friendly, efficient, organized, knowledgeable and very very patient! I was very uptight about needing to buy a new car and he was able to make my experience a More

by margie.rideout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Mark Lancaster