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Five Star Ford of Dallas

Dallas, TX

4.8
1,380 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,380 reviews

March 23, 2018

Professional, knowledgeable, courteous. My sales consultant, Michael Nye was very knowledgeable and professional. He was willing to do whatever was needed to solve any problems, and was abl More

by Sledge Hammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanna in F&I was awesome also. , RENE GALVAN, Michael Nye
Mar 24, 2018 -

Five Star Ford of Dallas responded

Congratulations on your new Ford, Sledge Hammer. It is great to hear the team at Sam Pack's Five Star Ford Plano was able to make your shopping experience 5-star worthy. We all thank you for your business, Brian Huth, GM 972-985-3600

March 23, 2018

Awesome experience Anna is an excellent Sales person! She worked around my problems and helped me get exactly what I needed! Making it a very pleasant experience! More

by Mustang72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

Five Star Ford of Dallas responded

Mustang72, it is exciting to hear Anna worked well at getting you the vehicle you wanted. Thank you for sharing your shopping experience and rating Sam Pack's Five Star Ford Plano with a 5-star rating. We appreciate you and your business, Brian Huth, GM 972-985-3600

March 23, 2018

Fantastic job!! I love the way Anna took her time and explained me features of the vehicle. I met another sales consultant at the door and as soon he knew that i only More

by EmyQueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

Five Star Ford of Dallas responded

EmyQueen, Anna will be anxiously awaiting your return. In the meantime, it was very nice of you to share your comments and 5 star rating for Ms. Alison and Sam Pack's Five Star Ford Plano. It would be a pleasure to help you into a new Ford Fusion. Thank you, Rene Galvan, GSM 972-985-3600

March 18, 2018

Helpful and friendly Joe was very helpful getting my husband and I a car after we lost our previous one. He made the car buying process far more pleasant than other place More

by wescottmb3671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Five Star Ford of Dallas responded

wescottmb3671, how awesome to hear you experienced Joe Crawford's VIP treatment. Thank you for visiting Five Star Ford Plano to find your new car. Stay safe on the roads, Rene Galvan, GSM 972-985-3600

March 13, 2018

Great service - took time to listen to what we wanted We started out looking for a car with specific features. Johnny and all of the staff were helpful, ensuring they understood what we wanted, explaining More

by cescandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAN BOUGH, Johnny Wise
Mar 14, 2018 -

Five Star Ford of Dallas responded

cescandon, your comments regarding your car shopping at Sam Pack's Five Star Ford Plano are appreciated. It is great to hear our staff offered an enjoyable visit. Please let us know if we can help again in the future. Thank you choosing our dealership, Rene Galvan, GSM. 972-985-3600

March 09, 2018

Greatest experience Donnie was very helpful in helping me get the vehicle that I wanted. I will be back to see him. This dealership is the greatest. More

by Peggy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Harmdierks
Mar 12, 2018 -

Five Star Ford of Dallas responded

Peggy, Congratulations on your new Ford. It is great to receive your feedback and recognition for Donnie Harmdierks and Sam Pack's Five Star Ford Plano. Thank you for being our customer. Enjoy, Rene Galvan, GSM 972-985-3600

March 07, 2018

Easy to deal with The exp reinvent was very good. Anna didn’t try to push us to another vehicle or up sell us in features we didn’t want. More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDDIE SAUCEDA
Mar 08, 2018 -

Five Star Ford of Dallas responded

KT, it is all about what the customer wants and as well as offering a good shopping experience at Sam Pack's Five Star Ford Plano. We are happy to hear Anna and Eddie provided a 5 star experience Thank you for sharing and for choosing our dealership. Take Care, Rene Galvan, GSM. 972-985-3600

February 28, 2018

Thanks for your patience. I'm not the easiest person to get a hold of but LaRay's patience was definitely tested. I decided to purchase my lease and LaRay made the process smoo More

by johnnyhsu71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Quinones
Mar 01, 2018 -

Five Star Ford of Dallas responded

Johnny, thanks for the revisit while buying out your lease. LaRay and our team appreciate your loyalty and look forward to helping any time you have car care needs. Thank you, Rene Galvan, GSM 972-985-3600

February 21, 2018

Family friendly place They went above and beyond to not only help us get a truck with that we wanted but also helped entertain my 4 and almost 2 year old. Johnny made my ki More

by FelipeBjj2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Wise
Feb 22, 2018 -

Five Star Ford of Dallas responded

FelipeBjj2018, anything for our great customers! Thanks for recognizing Johnny for his efforts to help you with a good buying experience. Congratulations on your new Ford truck, Rene Galvan, GSM 972-985-3600

February 21, 2018

Amazing sales person! Anna is a very knowledgeable sales person. Very helpful. She was trying to address all my needs in order to help me with choosing my vehicle and work More

by RoboCop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Five Star Ford of Dallas responded

RoboCop, Anna was more than happy to receive your review. Congratulations on the purchase on such a nice truck. Thank you for shopping at Five Star Ford Plano, Michelle Larson, CRM. 972-985-3600

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