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Five Star Ford of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
1,384 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,384 reviews

August 12, 2023

The service was excellent! We Highly recommend this dealership for purchase of any Ford vehicle! More

by Ckeithcountry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2023 -

Five Star Ford of Dallas responded

Ckeithcountry, Thank you for sharing your comments and photo! Joe is very customer-focused and helping you totally enjoy your new truck is important. Call on Joe or me at 972-985-3600 with technical or care concerns. Customer satisfaction remains the goal. Best regards, Thomas Bies, General Sales Manager

August 12, 2023

Laray is an excellent salesman. Thank you so much for helping me. As always you are the best More

by maryencinia327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2023 -

Five Star Ford of Dallas responded

Mary, We appreciate knowing your shopping experience with LaRay and the Five Star Ford Dallas team went well. Should you have any further questions or if there's anything we can assist you with on our end, please feel free to let LaRay or me know at 972-985-3600. We value your satisfaction and appreciate the opportunity to help. Thank you, Thomas Bies, General Sales Manager

August 12, 2023

Excellent service, Kim was a great salesman, gave us great advice, really took care of us. Financing was greatness, by far the best Ford dealer I’ve ever dealt with. Couldn’t be happier! More

by rmwood1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
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Aug 13, 2023 -

Five Star Ford of Dallas responded

Congratulations rmwood1959! Kim and the entire Five Star Ford Dallas team now want to make certain you fully enjoy your new Ford. Stop by or call 972-985-3600 with technical or care questions at any time. We are grateful to be your auto dealer. Thank you, Thomas Bies, General Sales Manager

August 11, 2023

Before purchasing this vehicle we went to allot of different ford car dealers and Sam Packs Five Star was the best service we have gotten. More

by dich6448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

Five Star Ford of Dallas responded

Thank you, dich6448, for taking the time to recognize Anna and Five Star Ford Dallas. Congratulations on your new Ford and please stay in touch at 972-985-3600. We want you to fully enjoy your ride. Best regards, Thomas Bies, General Sales Manager

August 09, 2023

I had a very pleasant experience working with Five Star Ford. The sales and finance guys were very professional and informative More

by jacobcockrell23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Five Star Ford of Dallas responded

Congratulations, Jacob, on your purchase at Five Star Ford Dallas. If there's anything else you need or if you have any further feedback to share, please don't hesitate to reach out to Raed or me at 972-985-3600. Your input helps us continue to improve and provide the best possible service to you and our community. Thank you, Thomas Bies, General Sales Manager

July 29, 2023

After visiting multiple dealerships, Five Star Ford was on a level above all others. Our sales person (Kim Thomas) made our experience very enjoyable! He was very knowledgeable about the car we were purcha More

by cadude39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Five Star Ford of Dallas responded

Hello cadude39, It is understood that there are many options available in the metroplex when it comes to purchasing a vehicle, and we are truly honored that you placed your trust in Kim and Five Star Ford Dallas. Our primary goal is to provide exceptional customer service, and we are happy to know you would return for future vehicle needs at our dealership. Please stay in touch at 972-985-3600. It will be great to work with you in the future. Thank you, Thomas Bies, General Sales Manager

July 24, 2023

I would definitely recommend Five Star Ford. We had a great experience from the beginning to end of our purchase. Doug Miller and Laray Wilson were very helpful in answering any questions we had More

by shawnanewmyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miller
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Jul 25, 2023 -

Five Star Ford of Dallas responded

Thank you, shawnanewmyer, for shopping at Five Star Ford Dallas. We are excited to help you enjoy your new Bronco. We look forward to serving you again in the future and assure you that we will strive to meet and exceed your expectations. Call on LaRay, Doug, or me at 972-985-3600 any time. Have fun in your new Ford! Best Regards, Thomas Bies, General Sales Manager

July 24, 2023

Our sales rep, as always, was exceedingly helpful. We have purchased multiple vehicles at 5 Star Ford and will continue into the future. More

by gumo1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
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Jul 24, 2023 -

Five Star Ford of Dallas responded

Hello gumo1956, We appreciate you and your loyalty at Five Star Ford Dallas. Wally and our team want to help you fully enjoy your newest Ford. Stop by or call on us at 972-985-3600. Rest assured that we are here to offer unwavering support and ensure that you receive a focused customer experience. Thank you, Thomas Bies, General Sales Manager

July 21, 2023

Great and fast purchase process! Joe was awesome! Love my new truck. Word. Word. Word. More

by tonybleal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2023 -

Five Star Ford of Dallas responded

Hello Tony, Thank you for sharing your feedback about your Five Star Ford Dallas shopping experience. We sincerely value your opinion and are glad to hear that Joe provided you with excellent service. Your kind words mean a lot to Joe and our entire team, as we continuously strive to deliver exceptional customer experiences. Enjoy your truck and please don't hesitate to call 972-985-3600 with technical or care questions. Best Regards, Thomas Bies, General Sales Manager

July 20, 2023

Genuine team to work with. Matt helped me buy 2 trucks from the showroom in 6 months and both transactions were smooth. Brett from finance department helped with great deals on More

by THEO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Jones
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Jul 20, 2023 -

Five Star Ford of Dallas responded

Hello THEO, On behalf of Matt, Brett, and the entire Five Star Ford Dallas staff, we want to extend our sincerest gratitude for choosing our dealership for both truck purchases. It has been an absolute honor serving you, and we truly appreciate your trust in Matt and our dealership. Should you ever have any questions or need further assistance in the future, please don't hesitate to reach out to us at 972-985-3600. We are always here to ensure your automotive journey remains smooth and enjoyable. Sincerely, Thomas Bies, General Sales Manager

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