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Five Star Ford of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
1,384 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,384 reviews

July 17, 2023

Great job grime the sales staff of having the new vehicle ready to test out. Bought it. More

by glen_king
Recommend Dealer
Yes
Employees Worked With
Adrian Juan and Mr Miller
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Jul 18, 2023 -

Five Star Ford of Dallas responded

Thank you for shopping at Five Star Ford Dalals, glen_king. Your business and endorsement of our dealership and staff are appreciated. We hope you call on us again. Please stay in touch at 972-985-3600. Take Care, Thomas Bies, General Sales Manager

July 17, 2023

I texted about the vehicle I was interested in and when I got there it was moved to a patio area that was shaded so I could look it over. Adrian was very helpful and knowledgeable about the truck. I drive it More

by glen_king
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan and adrian
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Jul 18, 2023 -

Five Star Ford of Dallas responded

Hello glen_king, Thank you for recognizing Adrian and our processes at Five Star Ford Dallas. If there is anything else we can assist you with or if you have any further questions or concerns, please do not hesitate to reach out to our team at 972-985-3600. We are here to provide ongoing support and assistance even after the purchase. Best Regards, Thomas Bies, General Sales Manager

July 17, 2023

The experience was very pleasant. My new King Ranch F-150 Hybrid is exceeding my expectations. Financing was also very easy and efficient. More

by dmarek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Five Star Ford of Dallas responded

Congratulations, dmarek, on owning a great new F-150 King Ranch Hybrid.from Five Star Ford Dallas. LaRay, Brett, and I can be reached at 972-985-3600 to review the truck's features. We want to help you fully enjoy your Ford. Stop by or call on when you have questions. Thank you for your purchase and feedback. Best Regards, Thomas Bies, General Sales Manager

July 16, 2023

Joe was a pleasure to deal with. Very communicative and reliable. Thanks for staying patient with me during the wait for the Bronco after ordered. More

by Matt Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerron
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Jul 17, 2023 -

Five Star Ford of Dallas responded

Hello Matt, We would like to express our sincere appreciation for the glowing review you left for Joe and Five Star Ford Dallas. Your kind words serve as a testament to the hard work and dedication Joe and our team put into providing exceptional service to our customers. Congratulations on your new Bronco. Let us know when you have questions at 972-985-3600. Enjoy your new Ford! Thank you, Thomas Bies, General Sales Manager

July 05, 2023

There is a reason this dealer is so successful,the customer really does come first More

by warrenslaughter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Five Star Ford of Dallas responded

Hello warrenslaughter, Focusing on customer satisfaction is a priority at Five Star Ford Dallas. Brett, Wally, and I can be reached at 972-985-3600 when you have automotive questions or needs. We are here to continue answering your questions. Enjoy your preowned car. Thank you for your feedback, Thomas Bies, General Sales Manager

Jul 05, 2023 -

warrenslaughter responded

I appreciate your willingness to address any concerns I may have in the future

July 04, 2023

Five star ford is the best in Texas! !! Wonderful and knowledgeable staff. I had a wonderful experience from beginning to end. More

by Shadow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Five Star Ford of Dallas responded

Thank you, Shadow, for taking the time to recognize the Five Star Ford Dallas sales team. Your satisfaction is our top priority, and we are thrilled to know that we have met and exceeded your expectations. Call on Yama, Joe, Brett, or me at 972-985-3600 when you have questions about your new Ford. Thanks again, Thomas Bies, General Sales Manager

July 03, 2023

Juan was great to work with. Listened to what mattered most to me on potential vehicles and provided multiple options. Worked with me to help me understand pricing levers and get More

by nick f
Recommend Dealer
Yes
Employees Worked With
Juan Orocio
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Jul 03, 2023 -

Five Star Ford of Dallas responded

Congratulations, nick f, on your purchase at Five Star Ford Dallas. We value your opinion, and we genuinely appreciate your time and effort in sharing your positive experience with others. We are privileged to have you as our valued customer, and we look forward to serving you for many years to come. Call on us any time at 972-985-3600. Thank you, Thomas Bies, General Sales Manager

June 30, 2023

The sales interaction and process was great. The salesman and the finance manager that I worked with were fantastic. More

by JLW2544
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarren Miller, Finance Manager and Allen Elmore, Sales
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Jul 01, 2023 -

Five Star Ford of Dallas responded

Congratulations JLW2544 on your purchase at Five Star Ford Dallas. We want to make certain you fully enjoy your vehicle. Don't hesitate to reach us at 972-985-3600. We are here to share our advice. Thank you, Thomas Bies, General Sales Manager

June 25, 2023

Mr. Kim Thomas did an awesome job with us, really enjoyed him working with us, just a great overall experience with him and the dealership. If someone needs a new vehicle they need to come to this dealership More

by rmwood1959
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
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Jun 25, 2023 -

Five Star Ford of Dallas responded

Hello rmwood1959, Thank you so much for shopping at Five Star Ford Dallas and for recognizing Kim and Esmeralda. If you have any further questions or need assistance, please don't hesitate to contact us at 972-985-3600. We are always here to help. Enjoy your new Ford. Best Regards, Thomas Bies, General Sales Manager

June 22, 2023

I had an excellent customer experience purchasing my new 2023 F-150 Raptor. All functions of the dealership worked together to ensure an excellent experience! More

by Kyle Bowker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Elmore
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Jun 22, 2023 -

Five Star Ford of Dallas responded

Hello Kyle, Thank you for shopping at Five Star Ford Dallas and for taking the time to share your positive experience with others. We genuinely appreciate your support, and we look forward to serving you in the future. Congratulations on owning an awesome 2023 F-150 Raptor. Call on Brett and our team any time you have questions at 972-985-3600. Sincerely, Thomas Bies, General Sales Manager

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