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Five Star Ford of Dallas

Dallas, TX

4.8
1,397 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,397 reviews

August 21, 2023

This was my first service visit to Five Star Ford after moving to the area. My service representative, Jennifer Talley, was a pleasure to work with from start to finish. Jennifer kept me updated on the p More

by p762692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Talley
Aug 22, 2023 -

Five Star Ford of Dallas responded

Welcome to the Five Star Ford Dallas service department and to the Dallas area,p762692! We are excited you chose to service your car at our dealership. Between visits, reach Jennifer and our techs at 972-985-3600. We will be happy to address all of your care questions. Thank you, Jerry Thompson, Service Director

August 19, 2023

I had recently been on an accident and we had to look for a new truck. We went to Five Star Ford and had a very pleasant experience. Our salesman Sam did an excellent job helping us out and getting us into a More

by mrspawherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Our salesman was Sam Sallam
Aug 20, 2023 -

Five Star Ford of Dallas responded

Hello mrspawherry, Dealing with an accident is unfortunate and Sam and our team were happy to help you find the right replacement vehicle. Your recommendation is appreciated and please know we are here to help any time. Call Sam or me at 972-985-3600. Safe travels and call with questions. Thank you, Thomas Bies, General Sales Manager

August 17, 2023

Excellent transaction, this is the third vehicle I’ve bought from Joe Crawford, and he has always made the process, simple and fast! More

by mt2492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Aug 18, 2023 -

Five Star Ford of Dallas responded

Welcome back to Five Star Ford Dallas, mt2492! It is great to hear you found what you were looking for with Joe's help. Reach Joe or me at 972-985-3600 with questions about your Ford. Helping you fully enjoy your ride is the goal. Thank you, Thomas Bies, General Sales Manager

August 12, 2023

The service was excellent! We Highly recommend this dealership for purchase of any Ford vehicle! More

by Ckeithcountry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Five Star Ford of Dallas responded

Ckeithcountry, Thank you for sharing your comments and photo! Joe is very customer-focused and helping you totally enjoy your new truck is important. Call on Joe or me at 972-985-3600 with technical or care concerns. Customer satisfaction remains the goal. Best regards, Thomas Bies, General Sales Manager

August 12, 2023

Laray is an excellent salesman. Thank you so much for helping me. As always you are the best More

by maryencinia327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Five Star Ford of Dallas responded

Mary, We appreciate knowing your shopping experience with LaRay and the Five Star Ford Dallas team went well. Should you have any further questions or if there's anything we can assist you with on our end, please feel free to let LaRay or me know at 972-985-3600. We value your satisfaction and appreciate the opportunity to help. Thank you, Thomas Bies, General Sales Manager

August 12, 2023

Excellent service, Kim was a great salesman, gave us great advice, really took care of us. Financing was greatness, by far the best Ford dealer I’ve ever dealt with. Couldn’t be happier! More

by rmwood1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Aug 13, 2023 -

Five Star Ford of Dallas responded

Congratulations rmwood1959! Kim and the entire Five Star Ford Dallas team now want to make certain you fully enjoy your new Ford. Stop by or call 972-985-3600 with technical or care questions at any time. We are grateful to be your auto dealer. Thank you, Thomas Bies, General Sales Manager

August 11, 2023

Before purchasing this vehicle we went to allot of different ford car dealers and Sam Packs Five Star was the best service we have gotten. More

by dich6448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Alison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Five Star Ford of Dallas responded

Thank you, dich6448, for taking the time to recognize Anna and Five Star Ford Dallas. Congratulations on your new Ford and please stay in touch at 972-985-3600. We want you to fully enjoy your ride. Best regards, Thomas Bies, General Sales Manager

August 09, 2023

I had a very pleasant experience working with Five Star Ford. The sales and finance guys were very professional and informative More

by jacobcockrell23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Ashkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Five Star Ford of Dallas responded

Congratulations, Jacob, on your purchase at Five Star Ford Dallas. If there's anything else you need or if you have any further feedback to share, please don't hesitate to reach out to Raed or me at 972-985-3600. Your input helps us continue to improve and provide the best possible service to you and our community. Thank you, Thomas Bies, General Sales Manager

July 29, 2023

After visiting multiple dealerships, Five Star Ford was on a level above all others. Our sales person (Kim Thomas) made our experience very enjoyable! He was very knowledgeable about the car we were purcha More

by cadude39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Five Star Ford of Dallas responded

Hello cadude39, It is understood that there are many options available in the metroplex when it comes to purchasing a vehicle, and we are truly honored that you placed your trust in Kim and Five Star Ford Dallas. Our primary goal is to provide exceptional customer service, and we are happy to know you would return for future vehicle needs at our dealership. Please stay in touch at 972-985-3600. It will be great to work with you in the future. Thank you, Thomas Bies, General Sales Manager

July 24, 2023

I would definitely recommend Five Star Ford. We had a great experience from the beginning to end of our purchase. Doug Miller and Laray Wilson were very helpful in answering any questions we had More

by shawnanewmyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRay Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miller
Jul 25, 2023 -

Five Star Ford of Dallas responded

Thank you, shawnanewmyer, for shopping at Five Star Ford Dallas. We are excited to help you enjoy your new Bronco. We look forward to serving you again in the future and assure you that we will strive to meet and exceed your expectations. Call on LaRay, Doug, or me at 972-985-3600 any time. Have fun in your new Ford! Best Regards, Thomas Bies, General Sales Manager

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