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Five Star Ford of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
1,397 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,397 reviews

August 10, 2022

Joe was great and had great communication! Service was quick and Ford was great about communicating. More

by masonaddison38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2022 -

Five Star Ford of Dallas responded

Masonaddison38, Thank you for taking the time to recognize Joe and Five Star Ford Dallas. We hope you are enjoying your new car! Whenever you have questions about your Ford, reach Joe or me at 972-985-3600. Customer satisfaction remains our goal. Thanks again, Thomas Bies, General Sales Manager

August 09, 2022

Very professional and made the buying experience very smooth. No games, no back and forth. I will definitely buy from again! I highly recommend for anyone looking to purchase a vehicle. More

by mclaughlinwildlife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Five Star Ford of Dallas responded

Mclaughlinwildlife, On behalf of Joe and the entire Five Star Ford Dallas staff, thank you! We appreciate the opportunity to have had the chance to work with you. Be sure to reach Joe or me at 972-985-3600 when you have vehicle questions. We want to make owning your truck enjoyable. Thanks again, Thomas Bies, General Sales Manager

August 07, 2022

Joe was great throughout the entire process. Everything about my experience was great. Would recommend! More

by thomas.w.hartmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yama Ameen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2022 -

Five Star Ford of Dallas responded

Thomas, It is great to hear you found working with Joe and the Five Star Ford Dallas team a 5-star experience. Joe and Yama are both very knowledgeable about Ford products. So, don't hesitate to stop by or call 972-985-3600. We want to help you totally enjoy your ride. Thank you for sharing and for your business, Thomas Bies, General Sales Manager

August 02, 2022

I always have a great experience with Five Star Ford. They’re professional and prompt in what they do. Joe made the process of purchasing very smooth and quick. More

by Criss.julian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2022 -

Five Star Ford of Dallas responded

Congratulations on your Five Star Ford Dallas purchase! This recognition for Joe and Lupita is greatly appreciated, as is your business. When our staff can address additional automotive questions, your calls are welcomed at 972-985-3600. Thank you for being our customer! Best Regards, Thomas Bies, General Sales Manager

July 29, 2022

The service was good. Excellent out come!!!! Happy to see good service. I have another car coming soon!!! More

by Chaudry Baber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
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Jul 30, 2022 -

Five Star Ford of Dallas responded

Congratulations on your sharp new Ford, Chaudry. Thanks for taking the time to acknowledge Joe and Moe. When questions arise, reach us at 972-985-3600. We welcome the chance to help you fully enjoy your vehicle. Best Regards, Thomas Bies, General Sales Manager

July 29, 2022

Since they have taken over this dealership I have been a steady customer. Highly recommended! More

by DAVISFAMILY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2022 -

Five Star Ford of Dallas responded

Thank you, DAVISFAMILY1! Your loyalty to Joe and Five Star Ford Dallas is very much appreciated. We are happy we could be of service and we look forward to helping you enjoy your car. Let us know when you have questions at 972-985-3600. Thanks again, Thomas Bies, General Sales Manager

July 24, 2022

Joe Crawford was an absolute pleasure to work with. He was knowledgeable, transparent, and offered consistent communication throughout the buying process. More

by Shaun_ryan01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Five Star Ford of Dallas responded

Thank you, Shaun_ryan01, for taking the time to acknowledge Joe and your shopping experience at Five Star Ford Dallas. Communication continues! Reach Joe or me at 972-985-3600 whenever you have auto concerns. Enjoy your ride! Best Regards, Thomas Bies, General Sales Manager

July 23, 2022

I really appreciated the excellent service and friendly members at five star Ford in Dallas. Joe and Gary were excellent to deal with and I would recommend anyone going back to them. Thank you so much for More

by georgebrewer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Lindsey
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Jul 24, 2022 -

Five Star Ford of Dallas responded

Georgebrewer1, Thanks for taking the time to acknowledge Joe, Gary, and Five Star Ford Dallas. To make certain you fully enjoy your Ford, don't hesitate to reach us with questions at 972-985-3600. Customer care continues when you need us. Take Care, Thomas Bies, General Sales Manager

July 17, 2022

Easy process of ordering the truck, no hassle financing and low pressure paperwork process. Fantastic overall. More

by bethany.mccrady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2022 -

Five Star Ford of Dallas responded

Congrats on your new Ford, Bethany! We are so happy to hear about your positive experience with Joe and the Five Star Ford Dallas team. Customer care continues, so reach us at 972-985-3600 any time. Thank you for your feedback and business. Take Care, Thomas Bies, General Sales Manager

July 11, 2022

They almost put me in a vehicle with a blown head gasket I was extremely disappointed More

by Dayman278
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Smith
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Jul 13, 2022 -

Five Star Ford of Dallas responded

Daymon278, It is disappointing to hear your visit to our dealership was not productive. I would like the opportunity to discuss your experience and hopefully earn your trust and business. Please reach me at tbies@fivestarforddallas.com or 972-985-3600. Sincerely, Thomas Bies, General Sales Manager

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