Back

Five Star Ford of Dallas

Dallas, TX

4.8
1,392 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
Contact Dealership

8900 President George Bush Tpke

Dallas, TX

75252

Directions

By Type

Showing 1,392 reviews

April 06, 2021

Pushy salesmen, poor knowledge of vehicles, shady answers to all my questions. And to top it all off finance guys ran my credit 10 times so my credit score dropped. I’m 24 years old and have to do everything More

by Hunter gerhardt
Recommend Dealer
No
Employees Worked With
Esmeralda Garcia
Apr 10, 2021 -

Five Star Ford of Dallas responded

Hello Hunter, Our Sales Manager and Finance Director have both reached out to you to explain the processes and review your visit. It is understood Doug offered acceptable assistance to your specific needs. If there is anything else we can do to help, please do not hesitate to contact our staff at 972-985-3600. We value you and your feedback. Take Care.

March 25, 2021

Did an excellent job. I was very pleased with the upgrades they did for me. Very helpful and did a good job of keeping me informed. More

by cjord16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Saenz
Mar 26, 2021 -

Five Star Ford of Dallas responded

Cjord16, You have a great car and we really appreciate the chance to help you enhance your ride at Five Star Ford Dallas. Joe, Anthony, and I remain available for questions at 972-985-3600. Let us know when you need our vehicle knowledge at 972-985-3600. Thank you, Keith Drake, Service Director

March 21, 2021

Joe Crawford is my guy from now on. I wont deal with anyone else. Everything made me feel at ease and was seamless. My wife even walked out with a new vehicle the day I picked mine up. They catered to More

by Blane Brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Crawford
Mar 22, 2021 -

Five Star Ford of Dallas responded

Blane, Thank you for your kind comments and endorsement of Joe and Five Star Ford Dallas. We really appreciate both buys and we look forward to helping you and your wife enjoy your vehicles. Please continue to reach out at 972-985-3600. We want to hear from you when questions arise. Thanks again, Thomas Bies, General Sales Manager

March 13, 2021

Joe worked hard to find me the exact truck I wanted. I never felt any pressure and Joe was patient with my questions. Great customer service. I will definitely come back for my next family vehicle. Thank More

by cwest892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Five Star Ford of Dallas responded

Congratulations cwest892, on owning your perfect truck! Customer care continues after the sale, so please stay in touch with Joe or me at 972-985-3600. We want to make certain you know everything about your Ford. Stop by Five Star Ford Dallas or call any time. Thank you, Thomas Bies, General Sales Manager

March 09, 2021

Joe Crawford is hands down the best salesman I have ever worked with. This guy goes above and beyond to take care of his customers. If I could give a higher rating of more than 5 stars then I would give Joe More

by Troy Carriker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Five Star Ford of Dallas responded

Hello Troy! Joe is a great asset to our customers at Five Star Ford Dallas. Please reach out to Joe or me at 972-985-3600 if you would like to review your new Ford. We want to continue helping you enjoy your ride. Thank you for sharing, Thomas Bies, General Sales Manager

February 18, 2021

My Sales Rep was Fatima! She was a great source for me choosing this Dealership. Rob Grubb found the best financing for me! Thank you! More

by WeeZee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fatima Gutierrez
Feb 18, 2021 -

Five Star Ford of Dallas responded

WeeZee, Thanks a lot for endorsing Fatima and the sales team at Five Star Ford Dallas. We hope to continue hearing from you at 972-985-3600. Please let Fatima or me know when you have future automotive needs. We would appreciate the chance to work with you again. Take Care, Thomas Bies, General Sales Manager

February 04, 2021

Very nice dealership, Joe did a great job Easy process Very nice dealership, Joe did a great job Easy process would definitely recommend for all your car,truck needs Go check them out ,they will be hap More

by christian86.cm93
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Five Star Ford of Dallas responded

christian86.cm93, It was Joe and our sales team's pleasure to help with your truck purchase at Five Star Ford Dallas! We want to continue sharing our Ford advice, so please reach out to Joe or me at 972-985-3600 whenever questions arise. We are here to serve! Thank you, Thomas Bies, General Sales Manager

January 30, 2021

Worst customer service ever. No one will call you back after the purchase of your vehicle. Would never buy a car from them ever. Stay away More

by Sabes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Esmeralda Garcia, Fred Smith
Feb 03, 2021 -

Five Star Ford of Dallas responded

Hello, Customer satisfaction is a top concern at our dealership. So, I would like to address your feedback. Please reach me at 972-985-3600 or email tbies@fivestarforddallas.com. I will do what I can to resolve your issues. Sincerely, Thomas Bies, General Sales Manager

January 23, 2021

2nd great experience purchasing from joe Crawford!The 2nd great experience purchasing from joe Crawford! The best in the game and he's willing to go the extra mile you will definitely leave happy Thank More

by Jose.Umanzor
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Five Star Ford of Dallas responded

Jose, Thank you for making a second purchase at Five Star Ford Dallas. Joe is an asset to our customers and he and I both want to continue sharing our Ford advice. Any time we can be of service, we want to hear from you at 972-985-3600. Thanks again for your loyalty and enjoy your new ride! Best Regards, Thomas Bies, General Sales Manager

January 21, 2021

Joe Crawford and the whole team at Five Star Ford Dallas were a joy to work with and made the purchase of our 2021 Explorer super easy and quick. I’ve bought many cars over the years and this one was the qu More

by Drbyronm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Jan 21, 2021 -

Five Star Ford of Dallas responded

Drbyronm, Thank you so much for recognizing Joe and the sales team at Five Star Ford Dallas. We really want to help you enjoy owning your new Explorer. Whether you have technical or maintenance questions, Joe and I remain available for your calls at 972-985-3600. Our goal is to make owning your new Ford the best experience. Thanks again, Thomas Bies, General Sales Manager

...
67
...