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Five Star Ford of Dallas

Dallas, TX

4.8
1,375 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,375 reviews

September 29, 2020

Mr. Birdwell was a class-act. Best in the business! If you want to buy a Ford call John ASAP! We were very pleased with the buying process and enjoying our new Ford! More

by chenwood
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Birdwell
Sep 30, 2020 -

Five Star Ford of Dallas responded

Chenwood, It is great to hear you found working with John and the sales team at Five Star Ford Dallas a great experience. Our staff has a goal to make owning your Ford a memorable one. Please let us know when questions arise at 972-985-3600. We are here to help. Thank you, Thomas Bies, General Sales Manager

September 28, 2020

John Birdwell listens to your needs and finds a vehicle that suits you. He doesn't pressure and try to sell you something you don't need. That's the reason he has so many repeat customers. He is honest an More

by sandigirl1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Birdwell
Sep 29, 2020 -

Five Star Ford of Dallas responded

Welcome to Five Star Ford Dallas and thank you for sharing your feedback. John is a great source of vehicle knowledge, so please do not hesitate to contact either of us at 972-985-3600 any time you have automotive questions. We are here to help you enjoy your drive time. Thanks again and please stay in touch. Best Regards, Thomas Bies, General Sales Manager

September 26, 2020

5/5 I would rate higher if I could. John Birdwell was a fantastic sales man, this was my first car I have ever bought from a dealership, and I can say I had quick, and easy service! Defiantly recommend. More

by takthewitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Birdwell
Sep 26, 2020 -

Five Star Ford of Dallas responded

Thank you for the high rating and feedback, takthewitch! Your recognition of John is greatly appreciated. As you get familiar with your new Ford, please do not hesitate to reach out with your questions to 972-985-3600. Let's make driving your Ford comfortable. Take Care, Thomas Bies, General Sales Manager

September 25, 2020

John Birdwell and Five Star Ford did a great job to get me into a new car. I fully intended to sell my former car (an Escape) to a different vendor, who offered me more, but John was able to get me the eq More

by chjohnso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Miller, , John Birdwell
Sep 26, 2020 -

Five Star Ford of Dallas responded

Congratulations on the purchase of your new Escape, chjohnso! We would love to continue working with you on all of your vehicle needs. Enjoy your new SUV and please stay in touch at 972-985-3600. Thank you for shopping at Five Star Ford Dallas. Take Care, Thomas Bies, General Sales Manager

September 25, 2020

John Birdwell is an excellent salesman. He is an outstanding Ambassador of 5 Star Ford. His xxu is awesome. Facility is very clean and floor shows well. More

by neal.hightower1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Birdwell
Sep 26, 2020 -

Five Star Ford of Dallas responded

Thank you, neal.hightower1, for taking the time to rate your visit to Five Star Ford Dallas. John and I want to assure you and your family a memorable experience in your new Ford. Please let us know if there are features you would reviewed at 972-985-3600. We look forward to seeing you again. Safe Travels, Thomas Bies, General Sales Manager

September 25, 2020

John listened to my request and then had the perfect SUV ready for me. Followed up with perfect customer service! Would recommend John to everyone! More

by debrpearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esmeralda Garcia, John Birdwell
Sep 26, 2020 -

Five Star Ford of Dallas responded

Hello, debrpearson! It is great to receive your endorsement of John and the team at Five Star Ford Dallas. To help you fully enjoy your new Ford, please let us know if there are features you would us to review. Reach out anytime you have vehicle questions at 972-985-3600. John and I are here to help. Thank you, Thomas Bies, General Sales Manager

September 16, 2020

Best customer service ever. Joe is amazing he help me a lot. And price ? You never are going to find nothing better on any other dealer. More

by Neldo Dominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Five Star Ford of Dallas responded

Enjoy your new truck, Neldo! Joe and everyone at Five Star Ford Dallas wants to make this your most memorable ride. Let us know when you have technical or care questions at 972-985-3600. We are happy to share our automotive knowledge. Thank you for your feedback and rating, Thomas Bies, General Sales Manager

Sep 17, 2020 -

Neldo Dominguez responded

Thank you sir.

September 11, 2020

Couldn’t be more excited!!!! Joe Crawford kept an eye Couldn’t be more excited!!!! Joe Crawford kept an eye out for the right GT350 I was wanting one day. That day came today!!! A huge thank you to More

by AUS 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Five Star Ford of Dallas responded

Congratulations, AUS 113! We are so excited for you as the owner of your dream GT350! Joe is one of the best when it comes to customer satisfaction and the goal now will be to help you fully enjoy your car. Reach out to us at 972-985-3600. Let's make this your best driving experience together. Thank you, Thomas Bies, General Sales Manager

August 28, 2020

The salesman was Professional and answered each and every question that was asked. There wasn’t any unnecessary hassle, which made my car/truck buying experience worthwhile... More

by Justedpopo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Five Star Ford of Dallas responded

Congratulations on your new truck, Justedpopo! Joe Crawford is a wealth of Ford knowledge and he and I welcome your questions at 972-985-3600. We would love to have you back to Five Star Ford Dallas to help you understand and fully enjoy the technology and features in your truck. Please stay in touch. Enjoy, Thomas Bies, General Sales Manager

August 15, 2020

Great Experience!! From the moment that I pulled up to the service bin Mark Gray met me with a smile. I needed some minor adjustments to be made to my Explorer. Mark kep More

by jessbowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gray
Aug 17, 2020 -

Five Star Ford of Dallas responded

Thank you, jessbowman, for rating your visit to Five Star Ford Dallas. Knowing you are safe behind the wheel of your Explorer is important to Mark and the service staff. Anytime we can offer our Ford advice, please give us a call at 972-985-3600. We are here to help our valued customers. Thanks again, Keith Drake, Service Director

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