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Five Star Ford of Dallas
Dallas, TX
1,391 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,391 reviews
September 25, 2020
John Birdwell is an excellent salesman. He is an outstanding Ambassador of 5 Star Ford. His xxu is awesome. Facility is very clean and floor shows well. outstanding Ambassador of 5 Star Ford. His xxu is awesome. Facility is very clean and floor shows well. More
by neal.hightower1
Employees Worked With
John Birdwell
September 25, 2020
John listened to my request and then had the perfect SUV ready for me. Followed up with perfect customer service! Would recommend John to everyone! ready for me. Followed up with perfect customer service! Would recommend John to everyone! More
by debrpearson
Employees Worked With
Esmeralda Garcia, John Birdwell
September 16, 2020
Best customer service ever. Joe is amazing he help me a lot. And price ? You never are going to find nothing better on any other dealer. lot. And price ? You never are going to find nothing better on any other dealer. More
by Neldo Dominguez
Employees Worked With
September 11, 2020
Couldn’t be more excited!!!! Joe Crawford kept an eye Couldn’t be more excited!!!! Joe Crawford kept an eye out for the right GT350 I was wanting one day. That day came today!!! A huge thank you to Couldn’t be more excited!!!! Joe Crawford kept an eye out for the right GT350 I was wanting one day. That day came today!!! A huge thank you to Joe for all the work getting this deal together!!! Cant thank you enough Joe and all the people at Five Star Ford!! More
by AUS 13
Employees Worked With
August 28, 2020
The salesman was Professional and answered each and every question that was asked. There wasn’t any unnecessary hassle, which made my car/truck buying experience worthwhile... question that was asked. There wasn’t any unnecessary hassle, which made my car/truck buying experience worthwhile... More
by Justedpopo
Employees Worked With
August 15, 2020
Great Experience!! From the moment that I pulled up to the service bin Mark Gray met me with a smile. I needed some minor adjustments to be made to my Explorer. Mark kep From the moment that I pulled up to the service bin Mark Gray met me with a smile. I needed some minor adjustments to be made to my Explorer. Mark kept in great communication with me throughout the process. He made sure all my expectations were met! I would highly recommend Five Star Ford to anyone looking for a great car and a great experience! More
by jessbowman
Employees Worked With
Mark Gray
July 31, 2020
We were going to buy a mustang from them the manger said we never stayed in contact with the salesman. That was a complete lie!!! We talked or sent a text everyday! That last text we got back from Joey was we never stayed in contact with the salesman. That was a complete lie!!! We talked or sent a text everyday! That last text we got back from Joey was this🤦🏽♂️. Not professional at all!!! That is NOT how to treat customers! More
by kellyvaldez67
Employees Worked With
Joey
July 24, 2020
Best manager and Ford Dealership We would like to say our sales manager Anna "Thank you so much for the help of purchase Ford Escape" It was an amazing experience and we appreciate it We would like to say our sales manager Anna "Thank you so much for the help of purchase Ford Escape" It was an amazing experience and we appreciate it. We liked an attitude and attention to detail. We recommend Five Star Ford of Dallas for buying your dream car. More
by Artem
Employees Worked With
July 24, 2020
Anna was awesome! - Thank you Anna for making my truck buying experience a pleasant one. - You were very kind, professional and easy to work with. I never felt pressured Thank you Anna for making my truck buying experience a pleasant one. - You were very kind, professional and easy to work with. I never felt pressured in anyway. - I would definitely recommend you to friends. More
by jon
Employees Worked With
July 05, 2020
Anna is a passionate, patient and helpful salesperson at Five Star Ford Dallas. This was my first personal vehicle purchase in over 20 years, and she helped to make my purchase experience pleasant with no r Five Star Ford Dallas. This was my first personal vehicle purchase in over 20 years, and she helped to make my purchase experience pleasant with no regrets. She knew this vehicle was the right one for me because she took the time to learn what was important to me and my boys. Thanks Anna! More
by sandramc
Employees Worked With
