Five Star Ford of Dallas

Excellent Sales Person! I was looking for a newer truck to replace my worn out 2003 Chevy 4x4 PU. After searching online, I found a few used F-150s (already owned a 2003 F-2 I was looking for a newer truck to replace my worn out 2003 Chevy 4x4 PU. After searching online, I found a few used F-150s (already owned a 2003 F-250). After seeing several lemons, taking several other used trucks for unimpressive test drives, finding a possible replacement and then enduring numerous vehicle sales and finance peoples’ pitches, hearing asking prices higher than advertised online and generally given the run around and verbal games, I called it a day. I finally found a really nice-looking replacement, a gently used/new 2019 F-150 Lariat right down the street at the new Five Star Ford Dallas dealership near UTD. When I went in to take a test drive, I met Pete Restivo, Internet Sales Manager. Pete was welcoming and eager to go with me on a test drive. Since I felt the asking price was higher than I thought appropriate, Pete presented my purchase offer to his management. After several iterations, we finally reached an acceptable agreement. While we were waiting for the paperwork to be completed, Pete took me on a tour of their new facilities, including introducing me to Parrish Ganakos, Service Advisor, their service bays and explaining how to navigate the service environment. Pete also introduced me to James Doriawal, Aftermarket Manager. James explained what aftermarket items were available for my truck and how to obtain when I decided to purchase. Before completing the purchase, I sat down with Alex Gonzalez, Finance, to complete the finance paperwork. A fellow veteran, Alex was patient, clearly explained all the options and answered all my questions. When I went in to pickup my new to me truck, after having the windows tinted, Pete was there again ready to take time to assist me. Before I drove off the lot, Pete, stepped me through (new to the current generation of computerized vehicles) some of the trucks features and how to operate several systems. He made sure I was comfortable before I drove off the lot. Additionally, they have every other Saturday morning classes, led by Michelle Larson, to familiarize/train newbies like me on the computerized systems in the Ford vehicles. In summary, I highly recommend the team at Five Star Ford Dallas, off the George Bush Turnpike, near UTD. Be sure to ask for Pete Restivo. He will treat you right, make sure you find the vehicle you want, at the right price and ensure you have a highly successful and satisfying purchasing experience. More

Top Tier Performance Experience at 5-Star Ford Dallas Purchased all my performance vehicles at 5-Star, Joey O’Connor was awesome, professional, no pressure : All performance ! Seemless experience, Thank y Purchased all my performance vehicles at 5-Star, Joey O’Connor was awesome, professional, no pressure : All performance ! Seemless experience, Thank you. Love my new Roush Nightmare F-150 ! More

Awesome experience! Great overall buying experience! Excellent selection of vehicles, competitive prices, and most importantly a very pleasant and hassle-free experience. Great overall buying experience! Excellent selection of vehicles, competitive prices, and most importantly a very pleasant and hassle-free experience. Ask for Joey in sales, he is awesome! More

Great experience! It was a great experience since the first contact and through all the process with the sales and finance department. Highly recommend 5 stars Ford!!! It was a great experience since the first contact and through all the process with the sales and finance department. Highly recommend 5 stars Ford!!! More

Excellent Experience After several weeks of searching for a truck and experience the terrible business practices at most car dealers I found a truck at Five Star Ford and After several weeks of searching for a truck and experience the terrible business practices at most car dealers I found a truck at Five Star Ford and visited the dealership. Joe and Luis were professional, accommodating, straightforward and honest. Sam Pack’s emphasis on people and customer experience were very apparent. Thank you for a great experience. More

Great personalized experience I recieved a great personalized experience buying from the dealer. They worked hard to get me a great truck at a great price. I would highly recommend I recieved a great personalized experience buying from the dealer. They worked hard to get me a great truck at a great price. I would highly recommend them to anyone looking for a performance Ford vehicle! More

Awesome experience The salesman Joey done a awesome job from start to finish, very professional and knowledgeable and was straight forward and honest through the hole ex The salesman Joey done a awesome job from start to finish, very professional and knowledgeable and was straight forward and honest through the hole experience. I been buying fords from lee Jarmon Ford since 1998 and I feel this was my best experience. Five star ford always the best place to buy a ford. Thanks David Bean More

Great dealership It was a really nice experience and everyone was so friendly and no pressure. The facility is beautiful. I would highly recommend it to anyone and J It was a really nice experience and everyone was so friendly and no pressure. The facility is beautiful. I would highly recommend it to anyone and Joe Crawford was wonderful. More

Joey O. Is the Best This is my third car from this dealership. I start the same way every time—I email every dealership in DFW— and each time, these guys come through wit This is my third car from this dealership. I start the same way every time—I email every dealership in DFW— and each time, these guys come through with the best deal. The process is straightforward and transparent, and both Joey (Ford Performance sales guy) and Fred S. (finance) were awesome. More

Amazing experience! JOEY is the man! Sam Pack ⭐⭐⭐⭐⭐ Plano gifted us with the best experience EVER. Joey was patient, SUPER knowledgeable, and straight forward. Blew us away. Go here if y Sam Pack ⭐⭐⭐⭐⭐ Plano gifted us with the best experience EVER. Joey was patient, SUPER knowledgeable, and straight forward. Blew us away. Go here if you seriously want a relaxed, no pressure, there for YOUR needs car buying experience. On a side note our Mustang we bought has and will give us smiles per mile for years to come. Thanks again Joey and for the whole team. Looking at you Gio!! Everything/everyone was incredible! More