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Five Star Ford of Dallas

Dallas, TX

4.8
1,389 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,389 reviews

November 02, 2019

Great Experience, Good Deal This was my second time working with Joe Crawford. I saw the truck that I wanted and called Joe. We did the deal by phone, text and email. Very easy! More

by Ron K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esmeralda Garcia
Nov 04, 2019 -

Five Star Ford of Dallas responded

Thank you, Ron, for returning to Five Star Ford Dallas for a second purchase! Everyone is grateful for your business and we look forward to helping you with future vehicle needs. In the meantime, Joe or I am available at 972-985-3600. We love having your friendship and business. Take Care, Thomas Bies, General Sales Manager

November 02, 2019

Fast as xxxx Becky has everything lined out in advance and didn’t take a lot of back and forth to get the deal done over the phone. She the goat. More

by Sean w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen, Fred Smith
Nov 04, 2019 -

Five Star Ford of Dallas responded

Hello Sean! Thank you for choosing Five Star Ford Dallas. Our goal is to work efficiently for our customers and we appreciate you recognizing Becky's efforts to make your purchase go smoothly. Please reach out to us at 972-985-3600 anytime you have questions about your new truck! Thanks again, Thomas Bies, General Sales Manager

October 31, 2019

Great experience buying a preowned Explorer I absolutely hate car shopping, but Sion Lazar made the process easy and enjoyable. He showed me several options, both new and preowned, and was good More

by Jennpomales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na Na
Oct 31, 2019 -

Five Star Ford of Dallas responded

Hello Jennpomales, Thank you for recognizing Sion and Lupita for their efforts to help with the purchase of your new vehicle. We welcome you back to Five Star Ford Dallas to review your auto's technology or care. Give us a call at 972-985-3600. It is important that we continue helping you with your automotive needs. Thanks again, Thomas Bies, General Sales Manager

October 31, 2019

Joe was a pleasure to work with Joe and James were a pleasure to work with. I would recommend anyone going there to ask for Joe and follow up with James for after market items More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Doriawal
Nov 01, 2019 -

Five Star Ford of Dallas responded

Congratulations on your truck purchase, Brad! We are excited to have your business and friendship at Five Star Ford Dallas. Call James, Joe, or me any time you have vehicle questions at 972-985-3600. We want you fully enjoying your Ford! Thank you, Thomas Bies, General Sales Manager

October 30, 2019

great salesman and price Great price. Great salesman. Finance was about what I expect from a car dealership. Love the truck and the experience was better than usual. Overall i More

by Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Smith
Oct 31, 2019 -

Five Star Ford of Dallas responded

Congratulations on your new truck, Spencer! It is great to hear you found working with Joe a good experience. Our goal is to always serve you with a transparent and efficient visit. If you would like to reach out to me, please do at tbies@fivestarforddallas.com or call 972-985-3600. Stay in touch and let us know if you would like to review the features of your Ford. Thank you, Thomas Bies, General Sales Manager

October 25, 2019

Excellent Sales Person! I was looking for a newer truck to replace my worn out 2003 Chevy 4x4 PU. After searching online, I found a few used F-150s (already owned a 2003 F-2 More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parrish Ganakos, James Doriawal, Alex Gonzalez, Michelle Larson, Pete Restivo
Oct 26, 2019 -

Five Star Ford of Dallas responded

Thank you for the detailed description of your shopping experience at Five Star Ford Dallas. Your recommendation means a lot to us and our sales and service team are always willing to help with your vehicle questions. We look forward to continuing serving you and ask that you call us at 972-985-3600. Thanks again for the awesome feedback. Enjoy, Thomas Bies, General Sales Manager

October 24, 2019

Top Tier Performance Experience at 5-Star Ford Dallas Purchased all my performance vehicles at 5-Star, Joey O’Connor was awesome, professional, no pressure : All performance ! Seemless experience, Thank y More

by Snoopy59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex GONZALES , Joey O'Conner
Oct 25, 2019 -

Five Star Ford of Dallas responded

Congratulations on the purchase of your Roush Nightmare, Snoopy59! We are certain you will enjoy your F-150. Please let Joey or I know if you would like to revisit any of its features at 972-985-3600. It is great to have you as a customer at Five Star Ford Dallas. Enjoy, Thomas Bies, General Salse Manager

October 23, 2019

Awesome experience! Great overall buying experience! Excellent selection of vehicles, competitive prices, and most importantly a very pleasant and hassle-free experience. More

by Ange062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey O'Conner
Oct 24, 2019 -

Five Star Ford of Dallas responded

Hello Ange062, Congratulations on your new truck purchase! We are excited to have your business at Five Star Ford Dallas and we welcome your calls at 972-985-3600 anytime you would like to review Ford's technology. Please stay in touch with Joey or me! Thank you for your business and enjoy, Thomas Bies, General Sales Manager

October 23, 2019

Great experience! It was a great experience since the first contact and through all the process with the sales and finance department. Highly recommend 5 stars Ford!!! More

by Maycon Carvalhais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Five Star Ford of Dallas responded

Congratulations Maycon! It was exciting to have you visit Five Star Ford Dallas and our hopes are to continue serving you. Call us at 972-985-3600. Joe and I are ready to make certain you are having the best driving experience. Thank you for your business and we look forward to seeing you again. Enjoy, Thomas Bies, General Sales Manager

October 22, 2019

Excellent Experience After several weeks of searching for a truck and experience the terrible business practices at most car dealers I found a truck at Five Star Ford and More

by Tex66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Five Star Ford of Dallas responded

Hello Tex66! Everyone at Five Star Ford Dallas is excited your truck search ended with our team! Customer experience is important to us and Joe, Luis, and I welcome any additional questions to 972-985-3600. Thank you for shopping with us and for sharing your feedback. Enjoy, Thomas Bies, General Sales Manager

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