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Five Star Ford of Dallas
Dallas, TX
1,410 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,410 reviews
November 24, 2018
Great car buying experience! We had a great experience at Five Star Ford Plano! Our salesman Brett Ingersoll was very knowledgeable and made the car buying process very easy. He l We had a great experience at Five Star Ford Plano! Our salesman Brett Ingersoll was very knowledgeable and made the car buying process very easy. He located the car my husband wanted and had it transported to the dealership for us to pick up. He then had Lupita help us get the window tint installed before we picked it up! The finance person Ben Perry was very helpful in getting us the monthly payment we needed but still made sure we had the coverage we needed on a brand new car. The entire experience was just awesome for us. Definitely recommend this dealership! Thank you so much for having such awesome staff!! More
by duzick
November 23, 2018
New Truck Anna was very helpful and quick to find the perfect truck for me. I couldn’t be more satisfied with the F 150 I purchased. Anna was very helpful and quick to find the perfect truck for me. I couldn’t be more satisfied with the F 150 I purchased. More
by F150 owner
Employees Worked With
November 19, 2018
Awesome experience!! I just left Plano driving my new truck. I generally leave a dealership after buying a car with a lousy negative feeling about the whole high pressure I just left Plano driving my new truck. I generally leave a dealership after buying a car with a lousy negative feeling about the whole high pressure sign here now experience. 5 Star Ford in Plano gets my Five Stars and particularly Joe Crawford and Ben Perry who went above and beyond to make sure my needs were met and my experience was positive. I would highly recommend this team. They were friendly and I never felt the high pressure of buying a car or truck. I even let them sell me some of the extras. Great job guys!! More
by Ilndtym
November 14, 2018
Best truck in my life The sales women was wonderful it was quick and easy. Gave me huge discounts and offered to do so much for me. I love this dealership. The sales women was wonderful it was quick and easy. Gave me huge discounts and offered to do so much for me. I love this dealership. More
by Jonahc1234
Employees Worked With
Becky Cunneen
November 12, 2018
Effortless Working with Charles was an excellent experience. We sent him what we wanted (details specs) and the price point we were looking to stay under and inf Working with Charles was an excellent experience. We sent him what we wanted (details specs) and the price point we were looking to stay under and info on our trade in all before even stepping foot in the dealership. He found us several vehicles that matched our requests along with all of the pricing info, etc. we walked in, test drove the car, loved it and bought it. He had the paperwork all set up, and there was NO pressure. He wanted to make sure we got what we wanted at the price we wanted and walked out happy. We’re very appreciative and will definitely be seeing him in the future for any car purchase! More
by liduke
Employees Worked With
Charles Wilkinson
November 11, 2018
Thanks Becky worked very hard to find me the exact truck I wanted. Appreciate her extra effort! Even brought in vehicle from out of town. Awesome Becky worked very hard to find me the exact truck I wanted. Appreciate her extra effort! Even brought in vehicle from out of town. Awesome More
by Shaun
Employees Worked With
Becky Cunneen
November 08, 2018
Great job Five star ford is great to work with. They make purchasing a vehicle easy and smooth. Everything went great and I highly recommend five star ford plan Five star ford is great to work with. They make purchasing a vehicle easy and smooth. Everything went great and I highly recommend five star ford plano More
by Bonz9860
Employees Worked With
November 07, 2018
King Ranch Could not be happier!! Becky Cunneen, John Brown and the rest of the crew at Sam Pack 5 Star Ford in Plano were amazing. I have never had a more enjoy Could not be happier!! Becky Cunneen, John Brown and the rest of the crew at Sam Pack 5 Star Ford in Plano were amazing. I have never had a more enjoy experience in buying a vehicle. These folks are rock stars and we could not be happier!! More
by King Rancher
Employees Worked With
John Brown, Becky Cunneen
November 04, 2018
Best Car Purchase Experience I could use up this entire box praising 5 * Ford. They really are 5*. They have a friendly amazing staff. They make the buying experience easy and fas I could use up this entire box praising 5 * Ford. They really are 5*. They have a friendly amazing staff. They make the buying experience easy and fast. I bought my 3rd car from them. This time from a wonderful knowledgable lady named Becky Cunneen. I'm extremely picky and wanted a color they did not have in stock. She listened to me and found EXACT CAR AND COLOR I wanted and had it shipped to me from Houston within 24 hours! 5* got me financed and in my dream car in just a couple of hours. I'm beyond happy. Thank you Becky and 5* Ford of Plano. You guys ROCK!!! And if you already own a Ford check out their service department. They go above and beyond too. #TeamFord #BlessedandHappy #FordProud More
by Bmarley420
Employees Worked With
Ben in finance , Lupita after market manager, Becky Cunneen
October 30, 2018
Excellent service and super fast transaction! Becky was fantastic to work with! She went above and beyond to make sure the process was smooth and I got exactly the truck that I wanted. I appreciat Becky was fantastic to work with! She went above and beyond to make sure the process was smooth and I got exactly the truck that I wanted. I appreciate that the entire purchase process was handled so quickly and I didn't have to spend an entire day to get my new truck. I would recommend Becky and Five Star Ford Plano to anyone looking for a new vehicle. More
by IncredibleMulk
Employees Worked With
Becky Cunneen
