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Five Star Ford - Service Center

North Richland Hills, TX

4.2
416 Reviews

416 Reviews of Five Star Ford - Service Center

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May 01, 2016

Maintenance Trip Steven Carter was fantastic! Met every promise. Went above and beyond to have my car serviced. This is why I buy my cars at Five Star. More

by leyoung1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Carter
April 29, 2016

Great service This is a nice service center with friendly employees. I Just had regular maintenance on my 2014 For Escape; oil change and tire rotation but servic More

by Cynthia Trimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
April 26, 2016

Greeted with a Huge Smile! I was immediately charmed and disarmed by Abby in the Quick Service Area today. She efficiently and quickly had my vehicle serviced, washed and ready More

by KCSofa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
April 23, 2016

Great Service This service department did a great job fixing my car and the customer service was top notch! Odie Terry guided me on what needed to be fixed and work More

by nickH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Dill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fitch, Abel Baldazo
April 21, 2016

Chris Adams saved the day! I had a crazy long day at work, forgot my kiddo had a concert at school and almost missed it, then my battery on my Explorer decided to fail... It was More

by StacieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
April 21, 2016

Great Service Oil Change Great all around service! I called ahead to check on an oil change, receptionist was professional and informed me of the estimated wait time. When More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Munoz
April 20, 2016

Ric Calderon aves the day ! In a day and time when employee mentally has often gone from desire to provide great customer service and a job well done , to another day another dol More

by Bethany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 19, 2016

Customer Service My Service Advisor Cameron Worthy was the best, he helped me through a difficult insurance claim and had the best response time of finding out informa More

by glee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Worthy
April 18, 2016

Best Service Rep Ever! Since the day I first met Steven Carter when I drove into Five Star Ford for a simple oil change and tire rotation, I have been impressed with his as More

by pleasedcustomer
Recommend Dealer
Yes
Employees Worked With
Jimmie Mathews, Steven Carter
April 18, 2016

Cleaning the mess of another dealership. Abby Teal at Five Star Ford went above and beyond to make sure the work I needed on my 2015 Fusion Energi was done correctly and properly claimed thro More

by Kbasa8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
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