Five Star Ford - Service Center

I have been bringing my mustang back here for service since I bought it. When I purchased my 2006 mustang new I was introduced to Jonathan as one that was knowledgeable of mustangs. My car is custom now since I bought it. When I purchased my 2006 mustang new I was introduced to Jonathan as one that was knowledgeable of mustangs. My car is custom now and he takes care of my special requests of how I want the car handled by the mechanics. I was upset when he left because I went to another ford dealer and did not have level of professionalism that I had with him. He treats you like a friend instead of another customer. I'm really glad he's back. More

Very friendly, answered all my questions. Car returned when told. I will bring my car again and recommend 5Star (Jonathan Pankrez) to all my friends. when told. I will bring my car again and recommend 5Star (Jonathan Pankrez) to all my friends. More

I love coming to Five Star Ford to get my service done on my expedition. I have been to many other service places and never did I get the satisfaction I get at Five Star Ford. My service attendant Christophe my expedition. I have been to many other service places and never did I get the satisfaction I get at Five Star Ford. My service attendant Christopher Vasquez is very helpful with knowing what my vehicle needs. Mr. Vasquez has earned my trust with myself and friends. He give good quailty service and I am always leaving with a smile knowing my vehicle want give me trouble thanks to Mr. Vasquez and Five Star Ford. More

Everyone was extremely helpful and made the process fast, they made my visit quick as possible. We have bought several vehicles from Five star Ford and always receive excellent service. Thanks everyone they made my visit quick as possible. We have bought several vehicles from Five star Ford and always receive excellent service. Thanks everyone More

Chris took excellent care of us, even found a way to help us get a part of our repair discounted. Very pleased with every part of the Five Star experience. us get a part of our repair discounted. Very pleased with every part of the Five Star experience. More

This is my third F150 and the second one I purchased from this dealership. Upon delivery of this truck I noticed a loud wind noise on the driver side when I reached 45 MPH. I never had that happen with my pr this dealership. Upon delivery of this truck I noticed a loud wind noise on the driver side when I reached 45 MPH. I never had that happen with my previous trucks. I took the truck in to be checked and Sean was nice enough to take it for a test ride with me. He agreed the noise was above the normal level and arranged an appointment for me. He also arranged for a loaner truck as well. He knew I had to go to straight to work the day of the appointment and had me in and out in a flash. Sean called and let me know the truck was ready for pickup that evening. He explained what the issue was and how it was repaired. He also mentioned that if I had any further problems to give him a call. I give Sean and 5 Star Ford a two thumbs up. You guys are AWESOME! Thank you for a great product backed by exellent service. More

From the person who checked me in to Johnny Tisdale; it took me 10 minutes to get my left turn flasher bulb changed @ no charge. took me 10 minutes to get my left turn flasher bulb changed @ no charge. More

Jonathan Pankrez is the best service advisor I have ever worked with. He cares about my family and I . He is very good at letting me know what my car needs to not only stay running but to be safe. worked with. He cares about my family and I . He is very good at letting me know what my car needs to not only stay running but to be safe. More

Jonathan is very friendly and always helpful. I am very glad he is back he has always taken good care of me since I got my car from here 6 years ago. glad he is back he has always taken good care of me since I got my car from here 6 years ago. More

Jonathan has been my service advisor for many years. He has always been honest and knowledgable. I trust him. I am thrilled he is back at Five Star. has always been honest and knowledgable. I trust him. I am thrilled he is back at Five Star. More