Hyundai Warner Robins

Their sales and customer service team gave me special care. The staff was kind and attentive, but what mattered most was their focus on giving me excellent service. care. The staff was kind and attentive, but what mattered most was their focus on giving me excellent service. More

If I could give a zero, I would I’m on a vehicle through the computer back-and-forth on online assuming that that dealership was going to be upfront and not lie to me I got there after paying $120 to rent a the computer back-and-forth on online assuming that that dealership was going to be upfront and not lie to me I got there after paying $120 to rent a vehicle to drive four hours to pick this vehicle up the first thing I saw was hail damage on the roof and hood. They were doing me a favor when I refuse to take this car and then like they were doing me a favor, they had already gotten paid by Hyundai within the next day. Come to find out they had to trade the vehicle in a one that had a good Faith was sold to me and they act like they didn’t know anything about it. I was at the car dealership after 10 PM knowing I was four hours from home when I get in my car about an hour into the drive, I can’t use my cleaner. I cannot clean my windshield because there’s nothing coming out the sprayers. I take it to a Hyundai dealer where I live at, and that’s not under warranty because rodents has eaten it, but it was manufactured into 2/26 they tried to tell me that they couldn’t prove that I didn’t have rodents at my home, but it didn’t work when I left. They said when they serviced it it was fine in March and I bought it in August that doesn’t sound like a fair assumption to me, but I guess they’d rather have a lawyer you’re involved because they sold a vehicle to me the first time in good faith for me and then they acted like they were trying to help me get out of it so maybe a lawyer is needed. I’m not gonna stop because they can’t even be held accountable. They won’t even admit all the wrongs that they do to people, this is the worst dealership I have ever in 51 years crossed. More

What surprised me most was how warm their employees were. They showed me different options within the make I'd originally been drawn to, always pointing me toward whichever choice made the most sense for me They showed me different options within the make I'd originally been drawn to, always pointing me toward whichever choice made the most sense for me More

Good customer service. I liked how attentive they were, making sure I didn't overlook anything and that everything was clear to me. I liked how attentive they were, making sure I didn't overlook anything and that everything was clear to me. More

Their cheerful staff took great care of me in a warm and attentive way, always making sure I didn't miss out on any of the advantages the car I liked had to offer, while also opening the door to other worth attentive way, always making sure I didn't miss out on any of the advantages the car I liked had to offer, while also opening the door to other worthwhile options. More

​Terrible after-sale customer service. Hyundai Warner Robins failed to finalize my tag registration within the mandatory 30-day state deadline and I had to get an extension for my temporar Hyundai Warner Robins failed to finalize my tag registration within the mandatory 30-day state deadline and I had to get an extension for my temporary tag, and I’ve seen several other customers reporting the exact same case (see other reviews). Whenever I call for an update, I get the same line—"a manager will call you back"—but they never do (this is the main reason for 1 star). If you are dealing with this same runaround, I recommend filing a formal complaint with the State for their statutory registration violation. More

They kept things low key without letting a single step of the buying process slide. It felt casual, but there was clearly a lot of care behind how carefully they handled every part of it. the buying process slide. It felt casual, but there was clearly a lot of care behind how carefully they handled every part of it. More

Took my mother’s vehicle in for service. They kept it for 3 weeks and nothing was fixed after picking up. Taking it to another dealer since I can’t even get them to return messages or answer They kept it for 3 weeks and nothing was fixed after picking up. Taking it to another dealer since I can’t even get them to return messages or answer emails. Very poor customer service! More

The customer service team gave me warm care, assisting me with all the details I needed to know about the car, and additionally inviting me for a test drive so I cloud try it out myself with all the details I needed to know about the car, and additionally inviting me for a test drive so I cloud try it out myself More