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Five Star Mazda

Macon, GA

4.9
70 Reviews

3068 Riverside Dr

Macon, GA

31210

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Showing 70 reviews

July 09, 2020

As always, the service was prompt, courteous and very professional. I’ve gotten my oil changes there several times and it is always a very good experience. More

by Mzachary59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Jul 10, 2020 -

Five Star Mazda responded

Hi there, thank you for the wonderful review! We're happy to have helped you with your vehicle oil changes. If there is anything else we can assist you with, please let us know!

July 09, 2020

Rich is an excellent service representative. I am the owner of my third Mazda bought from Five Star Mazda. For eight years+, Rich has serviced my vehicles. He is always helpful, thorough and a gr More

by books99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Cook, Dorthy Lamar
Jul 11, 2020 -

Five Star Mazda responded

Congrats on your new Mazda! We will be sure to thank Rich for providing you with excellent service. We look forward to working with you again!

July 08, 2020

Our salesperson, David Richardson was the best! He answered all our questions as well as provided us step by step instructions learning about our car. More

by lawjw
Recommend Dealer
Yes
Employees Worked With
Brad ( manager), Bert Barnes, Rich Cook, David Richardson
Jul 09, 2020 -

Five Star Mazda responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that David, Rich, Bert, and Brad went above and beyond to make sure your experience at [dealership name] was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 02, 2020

Great selling experience. Ms. Dot really worked hard to get me into the car of choice. A 2020 Mazda 6 Grand Touring. I am happy. More

by victorwhite624
Recommend Dealer
Yes
Employees Worked With
Dorthy Lamar
Jul 03, 2020 -

Five Star Mazda responded

Glad to hear we could make your experience with us great, Victor. Congratulations on your 2020 Mazda 6 Grand Touring. Thank you, for your feedback for Dorthy and have a fantastic day!

June 26, 2020

Wonderful experience every time I have my car serviced here. I am treated well by the service staff, and David Richardson always goes out of his way to have a great conversation with me. This time I int More

by cheriecrops
Recommend Dealer
Yes
Employees Worked With
Nikki
Jun 27, 2020 -

Five Star Mazda responded

Thank you for the amazing review! We will be sure to thank David, Nikki, and the rest of the team for providing you with excellent service. We look forward to working with you again!

June 18, 2020

Great experience. David Richardson was very knowledgeable and extremly helpful to me and explained in detail the features of the car before my test drive. David, Sean and Danny were great team More

by K. Sanders
Recommend Dealer
Yes
Employees Worked With
Sean, Danny, David Richardson
Jun 19, 2020 -

Five Star Mazda responded

Thank you for the amazing review! We will be sure to thank David, Sean, and Danny for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 16, 2020

First visit here with my new car for oil change. Service was great despite a computer schedule error. I was disappointed that my car wasn’t washed while others were. More

by AVM
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Jun 17, 2020 -

Five Star Mazda responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that the service was great, I am concerned to learn that you were disappointed with some aspects of your visit. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​Best, ​Stephen Comer scomer@fivestaronline.net Sales Manager

June 14, 2020

Stopped by for An oil change and tire rotation. Service a fast, friendly and affordable!! Would highly recommend! Rich in the service department was knowledgeable, friendly and professional. You can tell the More

by Miranda_4635
Recommend Dealer
Yes
Employees Worked With
David Quick, Rich Cook, Andy Webb, David Richardson, William Gresham, Dorthy Lamar
Jun 15, 2020 -

Five Star Mazda responded

Miranda, thank you for taking the time to write an outstanding review! We're beyond thrilled to hear you're satisfied with the high level of customer service you received with our team and with your repairs! We truly appreciate your positive feedback, and we look forward to working with you again in the future.

June 12, 2020

Service is fantastic. Rich did research to solve my issue, consulted with Mazda to ensure repairs would be covered under warranty, arranged for a loaner, got me in and out on time. Many thanks!! More

by Relliottmd
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Jun 13, 2020 -

Five Star Mazda responded

Rich is a wonderful team member and we're positive he will appreciate your fantastic feedback. Thank you so much for sharing. We hope you have a wonderful day!

June 12, 2020

As always the service was excellent. Rich always treat me with such professional and my wife said her wait times are never long. In and out within an hour or two More

by Wdensley34
Recommend Dealer
Yes
Employees Worked With
Rich Cook
Jun 13, 2020 -

Five Star Mazda responded

Thanks for your excellent feedback for us, especially Rich! We're happy to know everything was well taken care of and hope you have a wonderful day! Let us know if you need any other services.

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