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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,386 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,386 reviews

October 30, 2017

Joey Edwards I would like to share what a wonderful experience I had this past Friday at Five Star Subaru of Grapevine. I had scheduled a test drive for a 2018 Cr More

by Charles F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Oct 31, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Charles. We appreciate your comments regarding the customer service provided by Joey Edwards and will certainly pass them along to him. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 30, 2017

Very friendly staff and helpfull!!! I would buy another car at this dealership. When I walked in the building and when I called back on the phone everyone was very helpful and treated me More

by Abi Mena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wing Yip
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Abi. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 30, 2017

Knowledgeable, friendly, parpared sales consultant Nick Eyster listened to my needs and wants... though I thought I knew what I wanted, after he presented my options I went with his suggestion. Best ex More

by Taniasuarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Taniasuarez. We are delighted that you found the vehicle you were looking for at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs or questions you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 30, 2017

New car Everyone was great . I don't like being pressured in making comments. That has nothing to do with the dealership, just this website that is making me More

by 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Five Star Subaru of Grapevine responded

You are a valued customer to us at Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 30, 2017

Best Deal Ever Normally I dread going car shopping and this time was no different. But what a surprise. Everybody was friendly and each person I dealt with treated More

by NTX Gramps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Oct 31, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru and thanks for providing us with some feedback regarding your experience. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 30, 2017

Great buying experience! We were looking for a vehicle to meet our needs and finally settled on a Subaru. From start to finish we were treated respectfully and promptly. We More

by Happy Forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 29, 2017

Purchasing my new car at Subaru was a wonderful experience! Sales members were all friendly and helpful without being too pushy for me to get a new car. Emails follow-ups and response was quick! I checked mul More

by Emmyforester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee McDaniel, Dee Boyett
Oct 30, 2017 -

Five Star Subaru of Grapevine responded

We are happy to hear you are in the car you were looking for, Emmyforester. Enjoy your new Subaru and thank you for taking the time to review the Sam Pack's Five Star Subaru team. Best Regards, Stephen Johsnton, GSM. 817-438-1700.

October 28, 2017

John Michael Mosqueda John Mosqueda was awsome and helped us with anything we needed. We walked away with an amazing car at a great price and had great customer service. Co More

by Alesia Mertens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2017 -

Five Star Subaru of Grapevine responded

Alesia, it is wonderful to hear that John has earned your business. Please reach out to us if we can be of further help. Thank you for choosing Sam Pack's Five Star Subaru in Grapevine, Stephen Johnston, GSM. 817-438-1700

October 28, 2017

Excellent service Dustin was easy to work with, making for a very easy car buying process. Everyone we encountered was friendly and welcoming. Will recommend to friends More

by Jjb0982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Boyett
Oct 28, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 28, 2017

Awesome Experience! John was super friendly and helpful. I felt like my opinion was respected and all my questions were answered! Will definitely be coming for my wife's More

by Cate Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2017 -

Five Star Subaru of Grapevine responded

Cate, John and our team appreciate your review and comments. We would love the opportunity to help out your wife, too! Thank you for choosing Five Star Subaru of Grapevine, Tony Hooman, GM. 817-438-1700

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