Back

Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,353 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Contact Dealership

2651 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 3,353 reviews

May 01, 2024

I never felt any sort of high pressure while checking the available car at this location.I feel that a lot of good information was given to me which made me comfortable in making this decision to purchase my More

by MARVINELLJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Five Star Subaru of Grapevine responded

MARVINELLJ, Congratulations on yoru new car! Darryl and the Five Star Subaru team remain available for questions at 817-438-1700. Sharing our knowledge to help you enjoy your Subaru is the goal. Thank you for shopping with us and please stay in touch. Best regards, David Cheney, General Sales Manager

April 30, 2024

The service center professionals were a joy to work with. They were welcoming and proficient at taking care of all the work my car needed. More

by Aesor123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht was fabulous to work with!
May 01, 2024 -

Five Star Subaru of Grapevine responded

Aesor123, We appreciate helping with your auto care at Five Star Subaru. When you need advice, don't hesitate to call us at 817-438-1700. We want to help with all of your vehicle concerns. Thank you, Jakob Ritter, Service Director

April 30, 2024

Went in for quick oil change with no appointment. Got done within an hour; they checked brake pads, tire wear and pressure and more while they were at it. Best service! More

by Bnguyen811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Bnguyen811, for taking the time to rate the Five Star Subaru service department. Deion and our techs are here to help you enjoy your car. Stop by or call 817-438-1700 any time you need advice. Best regards, Jakob Ritter, Service Director

April 29, 2024

Fast and easy. Provided loan car without a hassle. Fixes problem within hours. Very happy. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lanphouthacoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Littrell
Apr 30, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Todd, for choosing Five Star Subaru to care for your car. Our goal is to serve you efficiently. Be sure to stay in touch at 817-438-1700. Let us know when you have automotive questions any time. Take care, Jakob Ritter, Service Director

April 29, 2024

From start was informed of services I needed and while work being done Mike kept me in the loop how everything was going and how much longer til I would b done plus they washed my crosstrek and even vacuu More

by louisvilaros65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Five Star Subaru of Grapevine responded

Louis, Helping you stay knowledgeable about your car care is the goal at Five Star Subaru. Reach Mike and our team at 817-438-1700 for future appointments. We look forward to seeing you again. Thank you, Jakob Ritter, Service Director

April 29, 2024

Fast and easy services. Salesman Latif is professional. Showroom is clean. Snacks bar has more variety. More

by RAJESLAMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Five Star Subaru of Grapevine responded

RAJESLAMI, Congratulations on driving a Subaru! Helping you fully enjoy your car is our goal at Five Star Subaru. Stop by or call 817-438-1700. Latif and our staff are to answer all of your new vehicle questions. Thank you, David Cheney, General Sales Manager

April 28, 2024

Very friendly without pressure. Willing to accommodate some. Finance willing to make some deals sweeter More

by MFLORASLP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Five Star Subaru of Grapevine responded

Thank you, MFLORASLP, for rating your Five Star Subaru shopping experience. We concentrate on customer experience and complete satisfaction with our services. Don't hesitate to call 817-438-1700 with your new car questions. We are here for you. Take care, David Cheney, General Sales Manager

April 28, 2024

Great Dealership all the way around. I have praised the sales department when we made our purchase in October’22. This review is for the service department. I was in for a warranty issue More

by gSCVreg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lanphouthacoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Five Star Subaru of Grapevine responded

GSCVreg, We appreciate you at Five Star Subaru! Keeping you knowledgeable about your car is important and we welcome questions any time at 817-438-1700. Safe travels and thank you for being one of our valued customers. Best regards, Jakob Ritter, Service Director

April 28, 2024

Supportive, amazing, attentive, prompt, accommodating, food served is a plus while waiting service, rated 5 star, staff are friendly More

by julielitang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Julie, for recognizing Jose and Five Star Subaru. We are grateful to help you with your auto needs. Should you have additional concerns, please call 817-438-1700. Safe travels! Best regards, Jakob Ritter, Service Director

April 28, 2024

This dealership was friendly and professional. The staff was very willing to find the car that suits my needs. More

by BGW4407
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, BGW4407! We are honored you chose Five Star Subaru to shop. We continue to be available at 817-438-1700 to answer any new car questions. Stop by or call to let us know how we can help you. Thank you for your business and feedback. Sincerely, David Cheney, General Sales Manager

1
...