Back

Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,480 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Contact Dealership

2651 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 4,480 reviews

June 13, 2026

Amazing repeat experience working with Casey Pierce. She is very professional and makes decisions immediately, we had a person waiting to greet us and we were in & out with our new car in 40 minutes. I More

by Vivek Kudva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nart Abzakh
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2026

Deion demonstrated excellent communication and understanding. Kept me up to date and provided options that worked for me. More

by gman2222020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2026

Matt in service is the best. Every time I service there, the staff is quick and courteous. Shout out to the entire service team. I also want to thank the technician Ivan. He wa More

by WRXGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Five Star Subaru of Grapevine responded

Thank you so much, WRXGuy! We love hearing that Matt and the entire service team continue to deliver a quick, courteous experience. We know how much your WRX means to you and we treat it accordingly! We'll make sure Matt, Ivan, and the whole Five Star Subaru team see this. It will be great to hear from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

June 10, 2026

Very good experience gave us a good amount for our trade without a lot of back and fourth and a fair price on our new vehicle as well as nice options for extra accessories. More

by Geran Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Five Star Subaru of Grapevine responded

Geran, Thank you so much for the kind words! We're thrilled to hear that your trade-in and purchase experience was smooth and straightforward at Five Star Subaru. Getting you a fair value for your trade and a great deal on your new vehicle is always our goal, and we're so glad we could deliver on that. We hope you're loving your new ride and all those extra accessories! Should you have questions about your car, please stop by or call 817-438-1700. We look forward to seeing you again. Congratulations! Best regards, David Cheney, General Sales Manager

June 09, 2026

Five Star Subaru is Fantastic! ! Everyone is so generating and helpful, cordial and kind. We were mentioning about our love and experiences with the Subaru and how pleased we are of More

by darlene502000
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
Jun 09, 2026 -

Five Star Subaru of Grapevine responded

Darlene, Thank you so much for the fantastic review! We are thrilled to hear that our staff and technicians provided you with such a kind and helpful experience during your visit to Five Star Subaru. It is always wonderful to chat with fellow Subaru enthusiasts. We look forward to taking great care of you and your vehicle at your next appointment. Reach Hayden or me at 817-438-1700. Take care, Jakob Ritter, Service Director

June 07, 2026

Knowledgeable and pleasant and had everything ready right on time would work with him again More

by JANIEEWANCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Five Star Subaru of Grapevine responded

Congratulations, JANIEEWANCO, on your purchase at Five Star Subaru! Our team works hard to respect our guests' time by having everything ready right on schedule, and it is wonderful to know that his knowledge and hospitality stood out to you. Thank you for your business and your trust. We look forward to welcoming you back and providing that same excellent service on your next visit! Best regards, David Cheney, General Sales Manager

June 04, 2026

Always good, friendly service. I especially appreciate that they don't push unnecessary services but take the time to go over everything. Nice clean facility with a good selection More

by SRFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
Jun 05, 2026 -

Five Star Subaru of Grapevine responded

Thank you, SRFK, for taking the time to share your review! Providing a comfortable environment and delivering transparent service are core pillars of our guest experiences at Five Star Subaru. We want you to feel completely confident in the care your vehicle receives, never pressured. Don't hesitate to call for information at 817-438-1700. We appreciate your continued business and look forward to keeping your vehicle in great shape. Best regards, Jakob Ritter, Service Director

June 02, 2026

Andrew was a great salesman he answered questions and brought up other insights about the vehicle we ended up purchasing. Brandon did a good job in explaining the extended warranty’s and made closing an More

by JEBRITT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew MacFarlane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Five Star Subaru of Grapevine responded

Congratulations, JEBRITT, on your new car from Five Star Subaru! Thank you for recognizing Brandon and please be sure to call 817-438-1700 for vehicle advice. We want you to fully take advantage of Subaru's technology. Best regards, David Cheney, General Sales Manager

June 01, 2026

Took care of my needs when I wasn’t looking to be in the car market. They treat you with respect and honesty which is rare these days. Thank you for taking care of me and my family More

by BAPMAN87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Five Star Subaru of Grapevine responded

BAPMAN87, Thank you so much for this wonderful review. Being unexpectedly thrown into the car market can be incredibly stressful, and we are so glad the team at Five Star Subaru could step in to make the process smooth and pressure-free for you. Congratulations on your purchase and please stay in touch at 817-438-1700. Safe travels! Take care, David Cheney, General Sales Manager

May 30, 2026

The service department has the best customer service and communication that I've experienced, and it's been the same each time I've gone. Very refreshing! More

by Cheryl.wages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Barnett
May 31, 2026 -

Five Star Subaru of Grapevine responded

Cheryl, You are appreciated at Five Star Subaru! When you need Tyler or my vehicle advice, don't hesitate to call 817-438-1700. We want to ensure a smooth driving experience. Thank you for your review and business! Take care, Jakob Ritter, Service Director

1
...