Five Star Subaru of Grapevine - Service Center

An absolute pleasure to do business at this dealership. Efficient and super friendly. Highly recommend! Efficient and super friendly. Highly recommend! More

Very organized dealership. From the initial contact for scheduling the service appointment thru picking the car up. Sean and his assistant took care of checking me in and out From the initial contact for scheduling the service appointment thru picking the car up. Sean and his assistant took care of checking me in and out efficiently. Very clean facility. More

Great service department. Came in for brakes but realized I was due a 60,000 mile service. They accommodated very well. Very professional and polite staff. Came in for brakes but realized I was due a 60,000 mile service. They accommodated very well. Very professional and polite staff. More

It is always a pleasant experience at Five Star Subaru. Since they first opened the doors I have been a service customer for our 2016 Outback. I wasn’t expecting to need a full brake service this visit, bu Since they first opened the doors I have been a service customer for our 2016 Outback. I wasn’t expecting to need a full brake service this visit, but when it was noted, Michael offered to check for a loaner car. He came through so I could continue with my evening plans. I picked up my car the next morning and, as usual, my car was properly serviced and clean. I will definitely make it a point to schedule my next service in advance because the word is out that Five Star Subaru is conveniently located and performs excellent service. Thanks! More

Great service , great teams and a great dealership. They are always helpful whenever we have a problem. We bought our Outback there and would never take it anywhere else. We have recommended them to al They are always helpful whenever we have a problem. We bought our Outback there and would never take it anywhere else. We have recommended them to all our friends and family. More

Fast friendly service, clean and outstanding customer experience. Best deals overall and thank goodness for the car wash too! experience. Best deals overall and thank goodness for the car wash too! More

Mike, the service advisor, went out of his way to get my car fixed even though I had no appointment. Very happy. car fixed even though I had no appointment. Very happy. More

Always professional and kind. The new band to attach the number to the key was difficult to remove The new band to attach the number to the key was difficult to remove More

I’ve waited for hours at other dealerships for a simple oil change. That's with an appointment. Here, I scheduled it, got in, got it done, and was gone in an hour. oil change. That's with an appointment. Here, I scheduled it, got in, got it done, and was gone in an hour. More

Michael O was the epitome of customer service excellence! He was more than our service advisor, He was our advocate . He was aware this car IS our job as an Oversize Load Pilot Car & texted us to keep us up He was more than our service advisor, He was our advocate . He was aware this car IS our job as an Oversize Load Pilot Car & texted us to keep us updated on the service expectations. Mike rocked this whole unexpected experience. Huge tganks to Mike O.! More