Five Star Subaru of Grapevine - Service Center

Totally professional. Very Polite, they listen to the customer needs, issues. The property - Grounds, Lot, Customer waiting area, Service Entry Area, Technician (mechan Very Polite, they listen to the customer needs, issues. The property - Grounds, Lot, Customer waiting area, Service Entry Area, Technician (mechanics work area VERY Clean & Safe. More

My first time being to your dealership and very happy with your service. Mike Ohanesian helped me with my Ascent. I did not buy my SUV at your dealership but truely happy with the service. with your service. Mike Ohanesian helped me with my Ascent. I did not buy my SUV at your dealership but truely happy with the service. More

Our family entrusts totally the care of our Outback to our service adviser, Mike Ohanesian. Each time he does a complete and thorough job managing the work and overseeing it from start to finish. He keep our service adviser, Mike Ohanesian. Each time he does a complete and thorough job managing the work and overseeing it from start to finish. He keeps us posted every step along the way and gets us back on the road quickly. My spouse and I appreciate communication and honesty. Mike does not disappoint and is the reason we will stay loyal customers to Five Star Subaru/ Sam Pack in Grapevine. More

My vehicle service was completed. I was contacted when my vehicle was ready for pick up. Just pleased that I always have a pleasant experience at this service location. I was contacted when my vehicle was ready for pick up. Just pleased that I always have a pleasant experience at this service location. More

Professional staff that is efficient and respectful. Quality location with excellent waiting area with refreshments. Quality location with excellent waiting area with refreshments. More

I was met by Ryan, one of the service advisors. Without a service appointment on a Saturday my vehicle was taken into the service bay almost immediately. I had my 36K miles/36 months service comple Without a service appointment on a Saturday my vehicle was taken into the service bay almost immediately. I had my 36K miles/36 months service completed in about an hour. Instead of killing a whole day waiting around the dealership I was in and out. Such great work and service! Thank you Ryan and to the service members that completed all the work that was needed. More

Always professional and they complete the work in a timely manner. Everyone is friendly and the work is always done to my satisfaction. timely manner. Everyone is friendly and the work is always done to my satisfaction. More

I went in for an oil change. Thank you Ryan for the great customer service. Thank you Ryan for the great customer service. More

Great service, very fair, great cars! Keep up the great work. Look forward to the next one. Keep up the great work. Look forward to the next one. More