Five Star Subaru of Grapevine - Service Center
Grapevine, TX
943 Reviews of Five Star Subaru of Grapevine - Service Center
We appreciate the quick and quality service of your Express Service...same quality as if we'd made an appointment. Staff have always helpful and friendly! The "bonus" of a complimentary car wash is g Express Service...same quality as if we'd made an appointment. Staff have always helpful and friendly! The "bonus" of a complimentary car wash is great extra! Thank you! More
I always receive prompt and professional service. There is a comfortable and very clean waiting room. There is a comfortable and very clean waiting room. More
Don’t take you car in to be repaired here, they simply can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer servi can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer service seriously lacking . They won’t tell me where I can talk to someone about it , they just don’t care . They already have my car . Like what am I going to do?! More
Helpful and friendly and eager to please and apologized for my long wait and very courteous for my long wait and very courteous More
Always super prompt and finished way before expected! Always nice and the dealership is very clean and accommodating! I’m a Subaru convert (from 20+ Honda years!) Love my Forester!!! Love this dealership Always nice and the dealership is very clean and accommodating! I’m a Subaru convert (from 20+ Honda years!) Love my Forester!!! Love this dealership!!! Thanks for making this experience, from purchase to scheduled check-ups, oil changes and tire rotations, so effortless and pleasant! More
Sam Packs 5 Star Subaru Grapevine: Great service. No pressure. Synthetic oil change price is fair. No pressure. Synthetic oil change price is fair. More
There’s Subaru service and then there is the five star experience. A 20 year driver of Subarus and dealing with various dealerships I can say five star is exceptional in every way. I have never had a ba experience. A 20 year driver of Subarus and dealing with various dealerships I can say five star is exceptional in every way. I have never had a bad experience in any way(I own 4 Subarus) these folks go above and beyond your expectations every visit. From the time you pull into the service bay until you return to the service bay to go home the experience is first class. Great communication at all times, fair prices, smiling employees who want to be there and take care of not only your vehicle but you as a customer. I discovered the dealership about 5 years ago when it first opened and have not returned to any dealership since. My vehicles deserve the five star experience even if it’s just an oil change. Thanks to Marcus, Jon and the crew for great service and a welcoming environment. More
Extremely pleased with the level of customer service thus far in the car purchasing process, was a minor bump in the process but the response from the entire team was top notch, would highly recommend anyone far in the car purchasing process, was a minor bump in the process but the response from the entire team was top notch, would highly recommend anyone looking for a sabaru to give five star in grapevine a look. More
Got an oil change and a State Inspection. it was done in a very timely manner , even had My truck cleaned it was done in a very timely manner , even had My truck cleaned More