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Five Star Toyota of Milledgeville
Milledgeville, GA
66 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 66 reviews
August 05, 2026
Easiest service I've ever experienced! I bought the car here and that process was completely STRESS FREE.. So I was hoping the servicing was just as easy.. and they didn't disappoint. Noth I bought the car here and that process was completely STRESS FREE.. So I was hoping the servicing was just as easy.. and they didn't disappoint. Nothing but smiles from the employees and I was out in a flash. (and their coffee was delicious ;) ) Josh and Kirby were fantastic! Thank you guys.. See you in another 5k miles! More
by StealthCam26
Employees Worked With
Amine Bensaadoun, Martha Bragg, Hayden Cheney, Keith Johnston, Tai Nguyen
July 14, 2026
The sales process is fairly smooth but the after sales process is very disorganized. It was a painful process just to get my tags. Very poor service. I’ll go to a different dealer for my next purchase process is very disorganized. It was a painful process just to get my tags. Very poor service. I’ll go to a different dealer for my next purchase. More
by Jackt
Employees Worked With
Tai
June 28, 2025
Do not buy a car here. I’ve made numerous new car purchases over the last 20 years, and this dealership has the most unethical finance department I’ve ever encountered. The I’ve made numerous new car purchases over the last 20 years, and this dealership has the most unethical finance department I’ve ever encountered. They use their little magic digital signature table for the signing process. They are adept at jumping around from screen to screen so that they can skip past extra charges they have tacked on (like thousands of dollars for an extended third-party warranty you told them numerous times you didn’t want). They wouldn’t give me a paper copy of what I was signing like I asked, claiming it was due to “computer issues” (I'm thinking it's against the law to not give a copy when asked). They never showed me the total amount going to the loan (again, this has to violate some law). Five days later, when they finally emailed me a copy of the contract, it had about $7k in extra charges. When I contacted the person who executed the deal with me, he said it was just an accident that those charges were added. They sent me paperwork to cancel the tack-ons (extended warranty for car, extended warranty for the tires, etc). Four weeks later I still have no confirmation these items have been canceled, the dealership has stopped my returning calls, and the money certainly hasn’t been deducted from loan yet. My next step will be a Consumer Protection Bureau complaint. I’m going to fix this in the end, but don’t let this happen to you. Go to another dealership. More
by Jennifer Hampton
Employees Worked With
Joshua Collins
June 05, 2025
Horrible customer service and high pressure warranty scams. Highly recommend avoiding five star toyota. GM is also rude and lacks the capability to run a respectable dealership. scams. Highly recommend avoiding five star toyota. GM is also rude and lacks the capability to run a respectable dealership. More
by josephjsavitsky
Employees Worked With
Ashley Carter
December 05, 2024
They said the car was there. IT WASNT when we got there. Then they tried the old bait and switch. And Johnathan I believe his name was. Is the WORST salesman. I've ever met in my IT WASNT when we got there. Then they tried the old bait and switch. And Johnathan I believe his name was. Is the WORST salesman. I've ever met in my 60 years. STAY AWAY FOLKS. ALWAYS BETTER SERVICE ELSEWHERE. More
by keithbrimer24
Employees Worked With
Sales manager,a woman. Can't recall. Johnathan
October 22, 2024
Sales team was spot on Monday evening, I had talked to a couple of the sales group about a vehicle they had listed, come to find out it was at another dealership, They made sure to have said vehicle on thei couple of the sales group about a vehicle they had listed, come to find out it was at another dealership, They made sure to have said vehicle on their lot by Monday for me to come look at it. Unfortunately it just wasn't a vehicle I decided to purchase. I appreciate their effort. If you want to deal with honest people, give them a try! More
by Marc
Employees Worked With
Josh and Destiny
October 13, 2024
Purchased a used 2013 Honda Crosstour from them back in February of 2021. Still enjoying my vehicle. Salesperson Tequila did a great job of giving me a virtual tour and delivering my vehicle exactly as adv February of 2021. Still enjoying my vehicle. Salesperson Tequila did a great job of giving me a virtual tour and delivering my vehicle exactly as advertised. Will likely visit them again in the future. More
by Samwill89
Employees Worked With
Tequila
