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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,619 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,619 reviews

December 13, 2021

Steve was very professional and Courteous. He went over every detail with no pressure to sell me anything. More

by Jlopes140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 15, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to share this wonderful feedback! We're glad to hear Steve provided professional & stress-free service and we'll be sure to share these kind comments with him. Thanks for visiting Flagship Motorcars of Lynnfield and please don't hesitate to reach out if there's anything else we can do for you!

December 12, 2021

Very nice people. Very helpful. Time waiting was too long. Nice place very nice people More

by dtran1030
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 14, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the review and feedback - we will be passing it along to our team for further consideration. Take care and please don't hesitate to reach out if we can be of service again in the future!

December 11, 2021

Had another great experience at flagship motors after bringing my car I for a few minor services . Thanks Renna for your help . The service department is top notch even starting when you pull in the driv More

by MikeBren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Arena, Renna Elshrafi
Dec 13, 2021 -

Flagship Motorcars of Lynnfield responded

It's our pleasure to serve you! Thank you for being a Flagship Motorcars of Lynnfield customer and also for taking the time to share these kind comments about our team. We're grateful for your support and look forward to seeing you at your next visit!

December 11, 2021

Renna has upmost respect and service for her customer by phone and also in person thank you renna for your upmost and well appreciated customer service More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 14, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful feedback, Anthony! Renna is a truly valued asset to our team and we'll be sure to pass along your kind comments to her. Thanks for being a Flagship Motorcars of Lynnfield customer and we'll see you next time!

December 10, 2021

Never had a surprise problem always courteous received vehicle when I was told it would be ready my service associate was very good and knowledgeable More

by Bostonjrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

We're so happy our team could help! Thank you for the awesome review! – Flagship Motorcars of Lynnfield

December 10, 2021

This dealership successfully resolved my sound system issue. I like that they kept me notified of the process throughout and informed me of any delays. I also like that they give out loaner vehicles as I More

by arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the excellent feedback, Arthur! We're so glad you came to visit us here at Flagship Motorcars of Lynnfield and we hope we can be of service to you again in the future. Take care!

December 10, 2021

Took my car on time and completed service when promised. Washed and vacuumed too. Well done. More

by Paulmattera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

We're glad to hear the Flagship Motorcars of Lynnfield team has provided such excellent care to you, Paul! Thank you for rating us five stars!

December 09, 2021

Renan and team are always helpful, courteous and prompt, and the whole crew does a great job with service and the ease of a loaner when needed. Thank you all! More

by Sean Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Sean, thank you for your 5-stars! We're so happy that Renan worked hard during your recent appointment! We appreciate your review, and look forward to seeing you next time at Flagship Motorcars of Lynnfield!

December 09, 2021

Always a pleasure working with the wonderful staff at flagship motorcars I recommend this dealership to all of my friends More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

John, we are so proud to hear that you had such a great time working with our team at Flagship Motorcars of Lynnfield! Thank you.

Dec 10, 2021 -

John responded

Alfred Aloise was very helpful to my wife this week making sure her car was prepared for the winter thank you very much Alfred

December 08, 2021

Taking my Benz for maintenance at flagship is a pleasure. Alfred Aloise is very helpful, knowledgeable and accommodating. Alfred does not “upsell” me with unnecessary services and fully explains precisely wh More

by joanie25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Aloisi
Dec 10, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you! We're happy to hear the Flagship Motorcars of Lynnfield team helped make this a five-star service visit! We'll be sure to let Alfred know they've made this a great experience! We look forward to seeing you next time!

Dec 10, 2021 -

joanie25 responded

I was excited to discover that Alfred had returned to Flagship. He is terrific at reducing or eliminating stress associated with these maintenance appointments. Alfred is a gem. Thanks, Joan Kitsis

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