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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,592 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,592 reviews

September 16, 2021

The service and the communication from the staff was excellent! I would definitely return for other services and the happen to be cheaper than a non dealer service shop. Wow! More

by masonba2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Sep 17, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you so much for your glowing five-star review! The Flagship Motorcars of Lynnfield team is honored to have you as a customer!

September 15, 2021

All the personal are very friendly and helpful.Renna was very helpful and professional,and kept me informed. More

by gdimascio48
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Sep 15, 2021 -

Flagship Motorcars of Lynnfield responded

We're glad Renna provided such excellent care during your visit! Thank you for coming to Flagship Motorcars of Lynnfield!

September 15, 2021

Always treated with curtesy and respect. Professional atmosphere and pleasant surroundings. I’ve never had to return a second time for any repairs or service. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Flagship Motorcars of Lynnfield responded

This is so great to hear, Scott! Thank you for being part of the Flagship Motorcars of Lynnfield family! We'll see you next time!

September 14, 2021

Great service. Extremely responsive and thorough with his work. Would definitely recommend going to Stephen. More

by Nisreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful feedback - Stephen will be so happy to hear that he earned your recommendation! We appreciate you coming to visit us here at Flagship Motorcars of Lynnfield and we hope to see you again next time. Take care!

September 14, 2021

I sign for a car received my paperwork.The car was I sign for a car received my paperwork. The car was supposed to be delivered today. They took the car to get it inspected now they say they can’t se More

by Janniedavis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur Kloack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Janine, We're sorry to hear about this experience. We understand your frustration and would like to discuss this with you in more detail. Please contact me so we can resolve these concerns. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

Oct 08, 2021 -

Janniedavis responded

Thank you but we purchased with Boch.

September 14, 2021

GARLIN responded to my service call for jump start , possibly needed a new battery. GARLIN thoroughly inspected the systems and concluded that there was still life in the battery. However, to keep an ey More

by thomas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to share this experience, Thomas! We're so glad Garlin was able to assist you and we'll be sure to share your kind review with him. Take care and please don't hesitate to reach out if we can be of service to you again in the future! - The Flagship Motorcars of Lynnfield Team

September 14, 2021

The dealership workers from sale to customer reps. are very good at taking care of customers needs in very professional manner. More

by Johni678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind words and five-star rating! The Flagship Motorcars of Lynnfield team is glad to have you as our customer!

September 12, 2021

Dumitru Did everything he can do in order to get me in a new mercedes i highly recommend going to him for your next car hes the best More

by luis mercedes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitru Marcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the great review, Luis, and congratulations on your new vehicle! We're so glad Dimitru had the opportunity to assist you with it and we hope you'll be visiting us again in the future. Take care and thanks for choosing Flagship Motorcars of Lynnfield!

September 11, 2021

Extended warranty we were sold covers NOTHING. Everytime we go in to service there are more problems and it costs over $1000. Had to take care in more than 10 times since we purchased it less than 2 years a More

by unhappy customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Barbosa
Oct 04, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for bringing this to my attention. We never want our customers leaving with more red flags, and would like to discuss your warranty situation further. Please reach out at your earliest convenience. Thanks, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

September 11, 2021

The dealership is always curteous, patient and ver helpful explaining repairs and service work. Work is completed on time and the car is returned after maintenance is completed in washed snd cleaned More

by Gmezack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for your loyal business! We appreciate you trusting the Flagship Motorcars of Lynnfield team with your vehicle's service needs and we look forward to your next visit!

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